Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... Ver mais
A empresa respondeu
Localização
Alterar localização5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... Ver mais
A empresa respondeu
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... Ver mais
A empresa respondeu
Went to Vodafone with my son who had an issue with his phone that he needed sorting. I didn’t until this point understand much about phone plans but Erica was fantastic. She was so patient, helpful... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bury The Mall
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, Reino Unido
4,9
Excelente
265 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Bury The Mall
Hey Mark,
Thanks for the lovely review and fantastic support for Chrissy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kelly was amazing
Kelly was amazing, very polite and very helpful
Regards Sean
23 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hey Sean,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpfully and friendly and give…
Really helpfully and friendly and give us alot of advice
16 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hey Danielle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wonderful experience from Kelly in…
Wonderful experience from Kelly in assisting me have a favourable plan and explaining to me the details
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hey Kevin,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christine was amazing
Christine was amazing , and she made sure we understood everything and was happy with the new plan
1 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hey Tisha,
Thanks for the lovely review and fantastic support for Christine. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited shop today and what an…
Visited shop today and what an experience! Was treated very badly by one the staff and as for the so called manager! Not very helpful at all !
I won’t be going in that store again appalling service ! Get some customer service skills !
14 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hey Maurice,
We appreciate you taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced with the store support. We totally get how frustrating that must have been for you, and regret that your previous attempts to seek help were unsuccessful. Your feedback is important to us, and we will look into this matter thoroughly.
We're here to help you sort this out. Please reach out to our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Erica was fantastic
Erica was fantastic. Help myself throughout the whole process and helped me get the best deal
8 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Chrissy who was very good…
Served by Chrissy who was very good with everything in store and got us sorted
4 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hey Javad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely fantastic staff Erica and…
Absolutely fantastic staff Erica and chrissy were amazing and helped so much getting my new phone credit to the company.
26 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Thanks for your lovely feedback for Erica and Chrissy. It's great to see they made such an awesome impression on you today 😊
Thanks again, The Vodafone Social Media Team
I would like to thank everyone for the…
I would like to thank everyone for the fantastic customer service and support your company has provided for your customers that’s incredibly awesome and extremely valuable and helpful for the new business and new customers to build your brand to the next level and highest peak of the world wide.
As a loyal customer to the Vodafone, I would recommend my family members, friends and colleagues too to get a deal with Vodafone.
I have just visited Vodafone store and have found a good deal like you can get iPhone 16 Pro Max at £66 for 36 months with unlimited Data and other calls and texts.
5 star out of 5 I wish I could give more than that like 10 out of 10 for the flawlessly talented teams and other services you have provided so far.
So far so good as far as I see from your website and customer acquisition and marketing tack-ticks. I know how it goes because I was a part of Vodafone family before and worked more than 2 years with Vodafone in India. Just go with the flow Vodafone I am there and here till my last breath. X Jo
17 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hi Shabby,
Thank you for taking the time to review, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Erica is the best 😜
Erica was amazing.
She went above and beyond to help sort out 2 contracts given sound advice around saving money on both. She also looked into trying to save money on our broadband. Erica was a joy to do business with.
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hi Tim,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely friendly and helpful service!
Erica was so lovely and helpful, making my visit to Vodafone and the process of upgrading my phone as smooth as possible. Couldn’t have asked for a better helper, give her a pay rise immediately!!! :)
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hi Aidan,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super experience from zulfi at the bury…
Super experience from zulfi at the bury store everything so simple and smooth
11 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hello Donna,
Thanks for letting us know what an amazing job Zulfi did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ali - A credit to the business
We were served by Ali, and he assisted my wife and I with our sim deals. He explained the process to us calmly, even thought we asked him lots of questions. He showed great customer service and helped us pick deals which suited our needs. He is a credit to the company, and I can’t recommend his service enough.
9 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
thanks for new phone very happy
i came and bought a phone today from erica, she was absolutely stunning and amazing, i was so happy with my phone and the customer service from ERICA.
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Zulfi at bury is an absolute gem and…
Zulfi at bury is an absolute gem and great knowledge super efficient customer service excellent
25 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hi Zul,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Served by Chrissy very helpful fixed my…
Served by Chrissy very helpful fixed my phone and saved me Money on my plan
25 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hi Ian,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best customer service
Had an amazing service provided by Rachel! Thank you!
22 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
Hey Serhii,
Thanks for letting us know what an amazing job Rachel did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Bury The Mall
Hey Jennie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff at the bury store…
Very helpful staff at the bury store assistant manager Chris sorted all issues very promptly and professionally, this this the customer service that you want in store, thank you
14 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury The Mall
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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