We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Ver mais
A empresa respondeu
Localização
Alterar localização105 High Street, DG1 2BN Dumfries, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Ver mais
A empresa respondeu
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Ver mais
A empresa respondeu
The assistant (Dannii) knew her stuff and gave sensible advice. I was wanting to understand the options under my existing contract (for 3 sims). I did not want to buy anything that day. Dumfries is... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Dumfries
Escrito pela empresa
Informações de contacto
105 High Street, DG1 2BN, Dumfries, Reino Unido
4,9
Excelente
154 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Internet package review
We needed to review the internet package on our mobile WiFi device.
We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue.
He also assisted us with our mobile phone packages.
Roh was exceptional in every aspect of our visit. Professional, friendly and efficient.
20 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi there,
This is a great review for Roh. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks, Vodafone Social Media team
Very happy with the service setting up…
Very happy with the service setting up new phone and help claim the headphones from samsung
17 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Dumfries
Hey Davie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Great help in store of
Great help in store setting up roaming package before trip abroad
29 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Hannah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I lost my phone in a leaf pile and was…
I lost my phone in a leaf pile and was unable to access my Taylor swift tickets, the guy in store was very helpful reassured me and was quickly able to sort out the issue, I can now access my Taylor swift tickets
18 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi there,
Thank you for reviewing your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Dumfries
Hi Lizzie,
We're delighted you had a great experience! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service ,great staff
Great service ,great staff. Will recommend to friends.
Served by Ro
2 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi David,
Thanks for sharing your fabulous feedback! If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Always reliable
Always reliable, friendly, helpful,all-round wonderful.served by Ro
2 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Lorna,
We appreciate your great feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Dumfries
Hi Francis. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ro
Great service from Ro
Spent so much time and effort
Brilliant
15 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Michael. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from the manager Ro
Brilliant service from the manager Ro
So happy!
15 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Marian,
Thanks for your feedback! We're delighted you had a positive experience in store with Ro.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Service was excellent
Service was excellent, 10 out of 10
Service by Ro
15 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Moira,
Thank you for your feedback! We're so happy you had a 10/10 experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Couldn't open tray on new phone…
Couldn't open tray on new phone containing SIM card, it was stuck. Vicky did this for me, so helpful and a lovely person
26 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Maz. Thank you for your review for Vicky. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and friendly staff…
Very knowledgeable and friendly staff and explained everything in advance.
Cheers Ro
7 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi John. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dannii) knew her stuff
The assistant (Dannii) knew her stuff and gave sensible advice. I was wanting to understand the options under my existing contract (for
3 sims). I did not want to buy anything that day. Dumfries is my favourite Vodafone store. I left happy.
7 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Alan. Thank you for your review for Dannii. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient
Efficient, friendly & honest service + hassle free. With thanks, Eleni.
27 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Eleni. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Experience
Amazing Experience, First class customer service 5 Star
25 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and answered all our…
Very helpful and answered all our questions
29 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hey Colin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vicki arranged an upgrade for me
Vicki arranged an upgrade for me, no hassle, perfect service.
16 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi there,
Thanks for the great feedback for Vicki. It's really appreciated.
Thanks again, Vodafone Social Media Team
Excellent customer service by Sol.
8 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hey Julie,
Thanks for the feedback and support for Sol!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.