Vodafone UK - Dumfries Opiniões 

154
•
TrustScore: 5 em 5

4,9

105 High Street, DG1 2BN Dumfries, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The assistant (Dannii) knew her stuff and gave sensible advice. I was wanting to understand the options under my existing contract (for 3 sims). I did not want to buy anything that day. Dumfries is... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Dumfries

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 105 High Street, DG1 2BN, Dumfries, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

154 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(154)

42 962 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very efficient at changing me over from…

Very efficient at changing me over from EE to Vodafone , nothing was a problem and all different packages were discussed to tailor the correct one for my needs,

24 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hey Brian,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very friendly staff in Dumfried

Very friendly staff in the Dumfries branch, Sol helped me get a new contract sorted out talking me through different options and also had the input from other members of staff to help me decide the best option from a great team.

10 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi Cee-Jay,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and super efficient

10 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi Corri,

Thank you for sharing your feedback and reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Absolutely amazing

Sol seen to us and gave us excellent service... perfect customer service and calmed anxiety

28 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi Sammi,

Thank you for reviewing and sharing this feedback for Sol. We appreciate it.

If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sol was amazing went threw every detail…

Sol was amazing went threw every detail of the contract and phone helped with the set up.. made the process of upgrading so smooth amazing lad and great experience

28 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi Kealy,

We're pleased to hear about your recent experience. Thank you for reviewing and sharing this feedback for Sol.

If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great staff always help to find the…

Great staff always help to find the best deal for me

26 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Thanks for the brilliant feedback! It's really appreciated. If you ever need further help, just pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sol worked incredibly hard to get me…

Sol worked incredibly hard to get me the correct deal thar suited my needs

23 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi M Templeton,

Thanks for sharing your fabulous feedback for Sol. If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had a fantastic experience in store…

I had a fantastic experience in store and couldn’t ask for better customer service. The staff were all extremely helpful and made me welcome in store, assisting me and helping me get the best deal and package originally and then helping me set up etc. Would highly recommend.

26 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hey Dayne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Listen to the reviews!

Constant poor service since installation 10 months ago. Promised visit of an engineer twice and never came. Numerous phone calls to customer complaints and they are no help. Wouldn’t even let me terminate my contract without trying to charge me which I refused to pay. Sent a huge complaint and have gone to trading standards. Avoid at all costs. Company is a joke and their customer service is the punchline.

12 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi Conal,

It's disappointing to hear the issues you're having and the stage this complaint has got to.

It sounds like it's now at the highest point of escalation.

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Top staff

Staff were excellent. Provided me with all the information I required. Also set up new broadband, dongle and fixed my phone with ease.

The shop was very busy but they get through everyone quickly and efficiently.

2 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi Maria,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Danni was an amazing help x lovely lass…

Danni was an amazing help x lovely lass great laugh xx

1 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience

Great experience, All sorted by Ro
Cheers very helpful

28 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

First class service

First class service from Sol. Explained all the options open to me regarding a new phone and extending my broadband to full fibre.
Answered all my questions with no problem and left with a better deal. Great service, thank you.

15 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi Connor,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The patience and courtesy show by staff…

The patience and courtesy show by staff at the Dumfries shop was excellent. Even after a second visit that day.
The expertise in solving the phone problem is second to none. Thank you.

19 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hey Gavin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Always great service in Vodafone…

Always great service in Vodafone Dumfries. From a local business owner I recommend customers to visit and shop local in retail!! Keep up the good work Sol & the team 👍

17 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful young lady…Danni.

Very helpful young lady…Danni.
Info from start to finish for both new mobile and broadband.

26 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Ro

Excellent service from Ro, the store manager.
Friendly, informative, and answered all my queries.
I also swapped my broadband too.
Brilliant

25 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi P Hudson,

This is lovely feedback for Ro. Thanks for sharing.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Today's visit to Vodafone Dumfries was…

Today's visit to Vodafone Dumfries was outstanding service I certainly say first class service really at it thanks Gordon ro was very good helping me store manager first class

18 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi there,

Thanks for your review for Gordon in our store. We appreciate your feedback and kind words.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Amy was very understanding and resolved…

Amy was very understanding and resolved my issues in a very professional manner. Top class

11 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic

Fantastic! Excellent services

11 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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