We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Ver mais
A empresa respondeu
105 High Street, DG1 2BN Dumfries, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Ver mais
A empresa respondeu
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Ver mais
A empresa respondeu
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Ver mais
A empresa respondeu
The assistant (Dannii) knew her stuff and gave sensible advice. I was wanting to understand the options under my existing contract (for 3 sims). I did not want to buy anything that day. Dumfries is... Ver mais
A empresa respondeu
Escrito pela empresa
105 High Street, DG1 2BN, Dumfries, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Very efficient at changing me over from EE to Vodafone , nothing was a problem and all different packages were discussed to tailor the correct one for my needs,

Resposta da Vodafone UK - Dumfries
Very friendly staff in the Dumfries branch, Sol helped me get a new contract sorted out talking me through different options and also had the input from other members of staff to help me decide the best option from a great team.

Resposta da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries
Sol seen to us and gave us excellent service... perfect customer service and calmed anxiety

Resposta da Vodafone UK - Dumfries
Sol was amazing went threw every detail of the contract and phone helped with the set up.. made the process of upgrading so smooth amazing lad and great experience

Resposta da Vodafone UK - Dumfries
Great staff always help to find the best deal for me

Resposta da Vodafone UK - Dumfries
Sol worked incredibly hard to get me the correct deal thar suited my needs

Resposta da Vodafone UK - Dumfries
I had a fantastic experience in store and couldn’t ask for better customer service. The staff were all extremely helpful and made me welcome in store, assisting me and helping me get the best deal and package originally and then helping me set up etc. Would highly recommend.

Resposta da Vodafone UK - Dumfries
Constant poor service since installation 10 months ago. Promised visit of an engineer twice and never came. Numerous phone calls to customer complaints and they are no help. Wouldn’t even let me terminate my contract without trying to charge me which I refused to pay. Sent a huge complaint and have gone to trading standards. Avoid at all costs. Company is a joke and their customer service is the punchline.

Resposta da Vodafone UK - Dumfries
Staff were excellent. Provided me with all the information I required. Also set up new broadband, dongle and fixed my phone with ease.
The shop was very busy but they get through everyone quickly and efficiently.

Resposta da Vodafone UK - Dumfries
Danni was an amazing help x lovely lass great laugh xx

Resposta da Vodafone UK - Dumfries
Great experience, All sorted by Ro
Cheers very helpful

Resposta da Vodafone UK - Dumfries
First class service from Sol. Explained all the options open to me regarding a new phone and extending my broadband to full fibre.
Answered all my questions with no problem and left with a better deal. Great service, thank you.

Resposta da Vodafone UK - Dumfries
The patience and courtesy show by staff at the Dumfries shop was excellent. Even after a second visit that day.
The expertise in solving the phone problem is second to none. Thank you.

Resposta da Vodafone UK - Dumfries
Always great service in Vodafone Dumfries. From a local business owner I recommend customers to visit and shop local in retail!! Keep up the good work Sol & the team 👍

Resposta da Vodafone UK - Dumfries
Very helpful young lady…Danni.
Info from start to finish for both new mobile and broadband.

Resposta da Vodafone UK - Dumfries
Excellent service from Ro, the store manager.
Friendly, informative, and answered all my queries.
I also swapped my broadband too.
Brilliant

Resposta da Vodafone UK - Dumfries
Today's visit to Vodafone Dumfries was outstanding service I certainly say first class service really at it thanks Gordon ro was very good helping me store manager first class

Resposta da Vodafone UK - Dumfries
Amy was very understanding and resolved my issues in a very professional manner. Top class

Resposta da Vodafone UK - Dumfries

Resposta da Vodafone UK - Dumfries
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