We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Ver mais
A empresa respondeu
Localização
Alterar localização105 High Street, DG1 2BN Dumfries, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Ver mais
A empresa respondeu
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Ver mais
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The assistant (Dannii) knew her stuff and gave sensible advice. I was wanting to understand the options under my existing contract (for 3 sims). I did not want to buy anything that day. Dumfries is... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Dumfries
Escrito pela empresa
Informações de contacto
105 High Street, DG1 2BN, Dumfries, Reino Unido
4,9
Excelente
154 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing attention to detail
1 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hey Stuart,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful staff especially Sol
Really helpful staff especially Sol, upgraded my phone and also helped me trade in and transfer. Also witnessed them helping loads of other customers they provide a vital service especially to the elderly population who need technical support.
31 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hey Megan,
Thanks for letting us know what an amazing job Sol did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dumfries Vodafone are the best
Sol and his team have been supporting our business for nearly 10 years now. We have grown from 2 to 15 employees and the guys have been with us every step of the way.
They are so efficient and knowledgeable that every query is sorted without fuss or drama.
Lovely people too.
18 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Scott,
This is such an amazing review for Sol and the rest of the store. Thanks for sharing your kind words and feedback. It's lovely to hear how your business has grown as well.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Solomon was really nice :) the red…
Solomon was really nice :) the red shoes are cool
27 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hey Skipper,
Thanks for the lovely review and fantastic support for Solomon and his fabulous red shoes!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent
Amie in the Dumfries Vodafone store was a delight. Got me a good sim only deal and even a refund on my next bill! Shop was clean and tidy, very cheery staff
12 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Calum,
Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly
Thanks again,
Vodafone Social Media Team
Excellent customer service from Sol
Excellent customer service from Sol, highly recommend this branch
8 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Hi Kathryn,
It's lovely to hear the feedback for Sol and the branch you visited. If you ever need help with anything, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl
Thanks, Vodafone Social Media Team.
Renewing Broadband
My Broadband cost was going up and one of the members of staff was able to help me right away when finding a cheaper contract.
8 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Dumfries
Thanks for your feedback Georgia. It's great to hear we were able to help you today.
All the best,
The Vodafone Social Media Team
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Leia mais sobre como processamos as opiniões na Trustpilot.
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