Excellent customer service, helpful guidance through a plethora of my questions in regards to multiple choice's of plans. Thank you to Charlotte and the Vodafone staff at Ponty.
A empresa respondeu
Localização
Alterar localização6 Taff Street, CF37 4UL Pontypridd, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Clare in Pontypridd was amazing today, she helped me set up my iphone and had lots of patience as I’m not great with technology.
A empresa respondeu
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Ver mais
A empresa respondeu
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Pontypridd
Escrito pela empresa
Informações de contacto
6 Taff Street, CF37 4UL, Pontypridd, Reino Unido
4,9
Excelente
161 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very friendly staff that took their…
Very friendly staff that took their time to explain different tariffs and different broadband deals. Thank you guys!
20 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Dan. We're happy to hear that the team took the time to explain the different options available to you. We really appreciate the feedback, thank you!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service in store!
I came into store with a phone issue that I wasn't sure but the gentleman Ben really helped me out thoroughly and I felt at ease. Thank you
9 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Monica. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Claire was lovely and very helpful.
Claire was lovely and very helpful.
22 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Emily,
Thanks for the lovely review and fantastic support for Claire.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt helped me with my phone cause I…
Matt helped me with my phone cause I had a problem with and he sorted it out he was a great help
21 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Michelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Carly was great - she sorted broadband and sims for me. Both her and her college were friendly and helpful. I’m a very happy customer
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Maria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt and Carly were very helpful with…
Matt and Carly were very helpful with my purchase. They were happy to help and answer the questions. Carly offered me to come back if any problems in setting up.
10 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been into the store in Pontypridd spoke…
Been into the store in Pontypridd spoke with Clare really helpful and polite
23 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Darren,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben did a great job with us
Ben did a great job with us. We had a few technical issues but he got it through it. Really appreciate his help
8 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Owen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Carly so helpful and kind softly spoken…
Carly so helpful and kind softly spoken and will to help with anything. Got me a better deal. Yeah she was awesome fairplay.
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Maxine,
Thanks for the lovely review and fantastic support for Carly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Pontypridd
Hi Keira,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing!
Amazing! Claire in the Pontypridd store was brilliant and thorough and answered all my queries!
10 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Ben,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Carly pontypridd vodafone assistant…
Carly pontypridd vodafone assistant was amazing spoke very clear and was so polite and took time explaining my new WiFi contract and renewing my phone contract, Well Done Carly For Smiling throughout your personal help towards me to understand Thankyou👍😃
6 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Jemima,
We appreciate your positive feedback for Carly. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service from both…
Excellent customer service from both Clare and Carly today
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Sharon,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Graham and matt were fantastic saved me…
Graham and matt were fantastic saved me money on broadband
20 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hello, Chris,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Graham and Matt.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding customer service
Well what can I say. Graham at the store in Pontypridd was absolutely outstanding. Went out of his way to solve a problem that wasn’t really his to sort. It was an issue Voxi had created but his passion for great customer service meant that he would not let us leave without getting a solution, despite not being able to verbally talk to anyone on the Voxi team. He spent an absolute age on the webchat with them and finally got the problem escalated to a senior team member who was able to look into how it could be resolved. Good old fashioned customer service is what any customer wants and every shop should have a Graham.
16 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hello, Sange,
It's always our aim to provide a helpful service, so it's great to hear that Graham delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham was amazing today!
Graham was amazing today. My mum needed to update her contract as she was massively over paying. Graham managed to save her over £40 a month and was so lovely when helping us. My mum was really impressed with his patience and clear communication.
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Donna,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service! Guy with grey hair was lovely and very helpful!
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Scott,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Phone and Broadband upgrade
Graham was incredibly helpful and made everything easier for me than trying to do it online. I’m incredibly thankful for all the help he has given. A credit to Vodafone!
21 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Sam,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amazing staff graham very helpful
Amazing staff graham very helpful
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Catherine,
Thanks for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service. Very friendly
18 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Felicity,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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