Excellent customer service, helpful guidance through a plethora of my questions in regards to multiple choice's of plans. Thank you to Charlotte and the Vodafone staff at Ponty.
A empresa respondeu
Localização
Alterar localização6 Taff Street, CF37 4UL Pontypridd, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Clare in Pontypridd was amazing today, she helped me set up my iphone and had lots of patience as I’m not great with technology.
A empresa respondeu
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Ver mais
A empresa respondeu
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Pontypridd
Escrito pela empresa
Informações de contacto
6 Taff Street, CF37 4UL, Pontypridd, Reino Unido
4,9
Excelente
161 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lewis was great sorted my internet as…
Lewis was great sorted my internet as not working thank you
19 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Bob,
Thanks for letting us know what an amazing job Lewis did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lewis is the best sales manager I've…
Lewis is the best sales manager I've ever been served by, patient and polite nothing was too much for him
7 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Eliza,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really happy with the phone I upgraded
Really happy with the phone I upgraded. Service was first class. I will definitely do my next upgrade in store
26 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Jenny,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Charlotte in pontypridd vodaphone
Charlotte was very helpful very patient nothing was too much for her, she took the time to listen while I expressed a problem and went to great lengths to resolve the problem a lovely polite and helpful young woman vodaphone pontypridd should be proud to have her there, the face of the company if you will
12 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Kimberley. Thank you for your glowing 5-star review for Charlotte. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service and always with a…
Brilliant service and always with a smile.
24 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Haley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fantastic service
Fantastic service. Very knowledgable staff. Friendly can do attitude. Will be going back
25 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Received a wonderful deal
Received a wonderful deal, and I do recommend Vodafone, Clare was very helpful
28 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Martyn,
Thanks for the feedback and support for Clare!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Pontypridd
Hey Brandon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great store
Team were very helpful with my billing query. Lewis the manager made sure that all was explained before I left the store. Great experience
27 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Anon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lewis was very helpful friendly and…
Lewis was very helpful friendly and kind and made everything easy
12 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Thanks for your review Kathryn. It's great to hear Lewis made everything simple for you.
Thanks, The Vodafone Social Media Team
The staff went through all our options
The staff went through all our options, provided detailed information about our bill, contract and everything we needed to know. Very happy with the visit to store and glas we have a local store to visit if needed.
20 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Leanne,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service provided by Claire
17 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Christopher,
This is lovely feed back for Claire. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very good service from store staff
Very good service from store staff. Very helpful. Was looking to switch to EE but staff in store assured me that they could do me a better deal and they did. Will be coming back to store for future dealings.
15 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Paul. Thank you for your review. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Excellent service
24 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Christopher,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent service- exemplary
Excellent service- exemplary. Lewis was so knowledgeable about offers and deals. He didn’t hurry us at all and I will be back to see him the next time I want to upgrade.
Hang onto this young man!!!
Pontypridd Vodafone store
11 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi, thank you for your feedback for Lewis. It's great to hear he made such a positive impact on you. If you visited a store when you spoke to him, let us know which store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Kirsty your representative was…
Kirsty your representative was extremely helpful and pleasant , Fantastic👍👍
3 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Stephen,
It's always lovely to read such nice feedback. If you spoke to Kirsty in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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