Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷♀️). We need more Jenifers in the world thank you amazing... Ver mais
A empresa respondeu
Localização
Alterar localização40A The Bridges, SR1 3LB Sunderland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved tw... Ver mais
A empresa respondeu
Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 eve... Ver mais
A empresa respondeu
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sunderland
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
40A The Bridges, SR1 3LB, Sunderland, Reino Unido
4,8
Excelente
184 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great staff
Great staff. Very helpful. Got everything I needed with no problems at all
5 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hi Brooke.
We appreciate you taking the time to leave us this review. We're so glad to hear that our team was helpful and that you had a great experience getting what you needed!
Thanks,
Vodafone Social Media Team
I experience one of the top class…
I experience one of the top class service in vodafone by Donna and definitely I’m coming back here very soon.
4 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anthony was amazingly helpful specially…
Anthony was amazingly helpful specially with giving me details for roaming and upgrading my account with a brand new S25
2 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Daniel,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Tea
Andrew was very helpful and…
Andrew was very helpful and professional. Told him what I was looking for and he talked through options,lots of good advice given and walked away happy with a knew phone. Would shop here again.
1 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Michelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 star to Donna
Hello,
Donna was great help today so friendly she’s a credit to the Vodafone store Sunderland, she went above and beyond to make sure we got the best deals
Massive 5 star!
5 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Anthony,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
very helpful
Went to sunderland store to get help with getting home broadband and adilah was the best help. Got sorted within 20 minutes after id struggled with the app.
4 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Donna was great and helpful when…
Donna was great and helpful when upgrading my phone today
4 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Donna
Donna , guided us thru the whole experience brilliantly.
Made us welcome and sorted exactly what we needed.
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Edward,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always very helpful Andrew.
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey David,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very professional experience
Very professional experience. Answered all my queries in a knowledgeable and friendly manner very reassuring
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing Vodafone service
We went into Sunderland store and were met by Anthony, absolutely amazing service, so helpful, friendly, had some chat while getting me a brilliant deal, ended up saving some money, I couldn’t be more happy with the deal! Fantastic service as always!
1 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Abigail,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, special mention to Adilah for making the process nice and easy.
26 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey there,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We found Andrew to be very helpful and…
We found Andrew to be very helpful and would recommend him to everyone.
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Kenneth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Sunderland
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from the staff in the Vodafone Sunderland store today.
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was helpful and efficient with…
Andrew was helpful and efficient with my sim only upgrade. A great experience in the Vodafone Sunderland store as always! :)
1 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Beth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really great customer service in store…
Really great customer service in store today with Andrew. Really informative. Disappointed to have been told about bonus and trade in but when going through with the contract this was removed due to the model of the trade in. This however, doesn't make a difference on customer service which was excellent.
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hi Ash,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Sunderland
Hi Michel,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Sunderland
Hi Ryan,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mark was really helpful in Sunderland…
Mark was really helpful in Sunderland store
14 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hi Linda. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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