Webbmowers Opiniões 

Brought the webb 43cm eco battery operated lawn mower to replace our petrol mower which was to heavy for me to use, it is absolutely fantastic easy to use and it cuts the grass so well it has made our lawn look so lush my husband is so fussy about his lawn but he was super impressed with this mower.

I bought the Webb WEER40RR 40cm mower. I was surprised how much of it was made of what appeared to be flimsy plastic considering the price. Little over a year later a plastic fixing has sheered off resulting in the mower being useless. This section that is broken sticks out and catches in the grass/ground when pushed forward, see pics attached. I attempted to fix it myself as I'm not someone who likes to complain. The fix did not hold so I contacted Webb customer service since the product is covered by a 3 year warranty, another reason I made the purchase in the first place. I was told "After looking at the images and video provided, unfortunately, this is not something that would be covered under warranty. It looks as if it has been hit with a foreign object and would not be classed as a manufacturing defect."

It is a manufacturing default if the product cannot withstand very simple use. This fixing in particular does not look strong enough.

Needless to say I won't ever be purchasing a Webb mower again due to the shocking quality of the product along with the very unhelpful customer service.

Stay clear and avoid Webb mowers, spend your money elsewhere.

Purchased a WEH30 cylinder manual mower from their Amazon shop with delivery to my home. I took a day out to be there for delivery. However, delivery was inexplicably redirected to the local post office. I cannot physically collect it, as I don't drive and my hand is in a splint - and it was a very heavy item. I couldn't contact them via Amazon, but eventually found them online and obtained a phone number. Webbs suggested I got the gardener who was to cut my lawn this week to collect (?) or get a friend to do it, and said after 7 days if I didn't collect it, it would be returned to them, and they refused to help further. Given they arranged delivery, it was out of my hands. The computer said no, or, better still, no customer care from either Webbs or Amazon. Webbs refused either a re-delivery or a refund. At least though Webbs located it, which Amazon was unable to do today. Thank you to all.

I bought the 50cm Webb cordless lawnmower. The price is good and it has a large cutting range. However, I have three major gripes. Firstly the batteries take over 4 hours to fully charge (and to buy a spare set is another £100 plus). Secondly, the life of the battery is not particularly long. I can not do my entire lawn in a single charge. Finally, the batteries are really stiff to get into an out of the mower and the charger. Now I do have carpel tunnel, but I really struggle to pull them out and had no such problem with my previous mower.

Bought a mower from Amazon - £250.
was reasonably ahppy as it mowed well and started ok each time, unfortunately they product quality is not good, after 12 months 3 or the 4 wheels were cracked and had to be replaced.
then got it out this year took it for a service as it had a fuel leak - turns out the carb is cracked and therefor it needs a new engine.
I bought this as i thought it was a British Brand, NO the Mower shop i took it to confirmed a Chinese co bought the rights to the name WEBB and as they no longer supply any parts, its scrap.
He said he has seen a lot of issues with Webb mowers breaking and he wont touch them as they are in his words Cheaply made, Chinese rubbish, carrying the name Webb

Bought Webb WEER40 June 2024. Still under warranty , wheel has fallen off. Emailed them , they said that bolt had come undone. No bolt, cur clip has come off and is inside wheel. Emailed again only to be told to dismantle wheel ourselves and retrieve clip. Emailed again to ask if by us repairing it ourselves would warranty still stand. Their reply was that wheels are only guaranteed for 90 days. What a con, surely if machine’s warranty is 1 year all of it should be covered for 1 year, also to expect us to do our own repair whilst under warranty is not right. Won’t buy from them again.
Further to this. Webb told me 2 weeks ago that they had sent replacement cur clip. When it didn’t arrive 10;days later I emailed again . Part out of stock awaiting new stock didn’t know how long. What a load of rubbish, as is the mower. This company is not to be trusted, they lie ( obviously ) they don’t honour guarantees, and the product doesn’t last. It has cost us £50 per month to mow our lawn, it would have been cheaper to pay a gardener. Now we look as if we have to buy another mower as grass is growing rapidly and we are unable to cut it.

Thought I’d bought British. Turns out is cheap Chinese rubbish.
Can’t get spares for it. Only need a blade! Been waiting since October.
I wouldn’t buy Webb again. Flimsy , hard to start, doesn’t pick up grass well.
Don’t buy Webb! Wish I’d seen the reviews before I bought one!

Handle probs, it cant be lowered so it's left in the garage till 6'1" son can use it when he has time.

I purchased a WER21HW4 self propelled mower in August last year from a local dealer, but after a few months the engine developed problems and the drive belt continually fell off. The local dealer has since stopped trading, so I contacted Webb customer service who sent me to an authorised repair centre to assess the issue. The centre couldn’t find the fault and despite the mower being less than a year old, Webb wouldn’t cover the issue under warranty. I had hoped for better from a company claiming British design credentials, but ultimately it’s Chinese made and feels cheap. All hugely disappointing, I had hoped for a better experience and I’m now left with a mower that isn’t even a year old and barely works. I’m also now going to have to buy another machine and it definitely won’t be from Webb, I only wish I’d gone for a reputable brand in the first place. Utter rubbish.

I purchased a WebbWER18 lawnmower two months ago. This is the worst lawnmower I have owned in 52 years. It cuts grass but none of it goes in the grass box. I thought I had made an error so took it to a lawnmower expert who has been in business for 25 years. He re-assembled the grass box. It still picks up no grass at all. Do yourself a favour and buy another make because Webb makes mowers that don't collect the grass.

Excellent customer service. My brand new lawnmower leaked petrol and wouldn't work so Jordan from customer service arranged for courier to collect it. This was done in a timely fashion and I was refunded within a week. It would have been exchanged but item no longer in stock.

I ordered a new WEH12R from these cowboys after it was recommended to me, the first unit arrived with paint missing and with concerns about future rusting I contacted them to arrange a replacement.
Following some snotty communication they agreed, only for the replacement to have similar damage.
Rather than try to correct the issue they are telling me I need to return for a refund, that’s it’s not faulty it’s simply ‘not to my standard’.
Whilst the price may be significantly less would you accept a brand new car with paint damage?!
I would never recommend anyone waste their time with these jokers, whilst the products may or may not be any good the customer service is the worst I’ve experience in a long time.

Bought a Webb electric mower in 2023. It was excellent in the first year but in early 2024 the mower cut out and would not restart, at this point It was still in warranty. Contacted the supplier GJ Handi who advised box up the mower and return it or take to the nearest agent which we did in early March. After many phone calls the agent advised there was nothing wrong with the mower and to collect it - upon collection my husband would try the mower first whereupon sparks and smoke came from the electric connection so the agent would not release it. To date we have had no success with the local agent and GJ Handi have advised they cannot help.
My advice - do not buy a Webb mower

I brought a webb petrol self propelled mower last year. Within a month of having it i had problem where it wouldnt start took it back and they (CHARLIES) put it down to cheap fuel so i can only put shell in it which isnt a massive issue more of a ball ache as i have a different petrol station in the village. My biggest issue with it is that it doesnt pick up the grass properly at all yes the shoot is clear i always have to go over and over my lawns to try and get the grass up.
So the start of this year has been pretty rubbish to get in the lawns but over this week have managed to get it cut and yet again I’ve had to mow it multiple times just to collect the grass.
Will be looking to get a better mower this year. My lawn to big to be having to be going over and over it.

Purchased a WER460ES electric start lawnmower start of March 2024 number of lawn cuts 2. Initial the first cut of the season was excellent. But on further inspection the cutting blade bolt was loose and not tightened to correct torque. The bump bar on the lawnmower was loose on further inspection the 5.0mm bolt was missing (which I think was lost in the first cut, as not tightened or thread locked not used). Webb needs to look at their processes especially when the cutting blade is loose.

I have only recently been able to cut my lawn for the first time this year. The mower appeared light but handled the first cut well, using a high blade setting. I was however concerned when I next unfolded the mower for a second cut and found that the mower lead had been trapped in the quick-release handle, which had cut through the rubber exposing the bare cable. I would criticise the fiddly folding process and weakness of the insulation cable used. This is a H&S issue that could have resulted in a serious accidence, had it gone unnoticed. I have applied insulating tape the the exposed area as well as 2 other areas where the lead was kinked by following the handle-folding process. All very worrying, having used the mower only once so far.

Really powerful small electric mower.
I hadn't cut my lawn in some time and the Webb WEER36 - Classic 36cm Electric Lawn Mower made quick work of the long grass. I was pleasantly surprised as I didn't think such a lightweight mower could manage the grass length.
I would highly recommend this mower for a small to medium sized lawn.

Sold me a new mower (£316) which arrived damaged, broke and used! When i contacted them, they advised I was sent a used customer return as they had no stock!, Simply do not use these cowboys, its on its way back for a refund!!!