Immediately annoying is a text message stating the company is 'trying to contact' me 'please call us urgently'. This is the first contact I have received them from them. When I eventually get throug... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Immediately annoying is a text message stating the company is 'trying to contact' me 'please call us urgently'. This is the first contact I have received them from them. When I eventually get throug... Ver mais
A empresa respondeu
I had a recet call with customer services. Think her name was Claire. Claire was very professional, helpful and patient. She solved my issue promptly and efficiently. Many thanks as the situation i... Ver mais
A empresa respondeu
I don't normally leave reviews, as I prefer to share my feedback directly. However, this time I felt it was important to write one because I was going through a very difficult period. Every perso... Ver mais
A empresa respondeu
The caring understanding and compassion shown by the advisor. He put me at ease and was very supportive
A empresa respondeu
Wescot Credit Services is a leading Debt Collection Agency in the UK. Wescot work on behalf of a variety of financial institutions. Wescot understands that everyone’s situation is different and we will work with you as an individual to find the best solution for you. Wescot is authorised and regulated by the Financial Conduct Authority. We are also members of the Credit Services Association.
The Mash, Jarratt Street , HU1 3HA, Hull, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 61% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Back in 2012 I got into debt,but I got it written off with a Debt Relief Order.
On March 7th this year I got a"payslip"letter from Wescot,and after that I got another letter saying I owed nearly £3000.I knew it had been covered by the DRO so I got in touch with a local money advice charity,I also contacted the Insolvency Service and they kindly sent me details of the date and ref number of the DRO.
I passed these to the advice charity,who wrote to Wescot.Surprise surprise,Wescot have now withdrawn the client account for the alleged debt,and the balance is now zero.
So,my advice to anyone who gets letters etc from Wescot would be to contact a money advice charity..NOT one of the firms that will charge you for advice.
The one I used is part of Community Money Advice and have branches in various parts of the country if you search their website.
WESCOT ARE SCAMMERS,DON'T BE AFRAID OF THEM!
I am writing this review on behalf of my mum who is a pensioner & is not very good with this type of thing..my mum has now had three letters from this company claiming that they are collecting a PayPal debit my mum is elderly & doesn't even have a PayPal account..The name on the letters are not my mum's name but the address is correct..we will not be paying them a penny..But all these letters are causing my mum distress & worry what she doesn't need at her age I have reported them to fca & am waiting for a response from them
Very professional company, they helped me pay off my tesco loan and were excellent to work with.
Now I am debt free thanks to westcott
Further to my adverse review dated 30/11/22. Paypal has now replied to our notice under the Data Protection Act 2018 when we sought to see ANY letters, e mails and notes of telephone discussions between themselves and Wescot. Their reply simply says that they have had NO contact whatsoever from Wescot in respect of our name. So they have nothing to send on to us. The Vice President of Paypal is we understand taking this matter forward with the relevant financial authorities to ascertain exactly what has been going on with all these letters from Wescot.
Absolute scam, PLEASE PLEASE DO NOT GIVE THEM ANY SINGLE DETAILS!!!
The 5 star reviews on here are written by the company to trick you.
They are parasites trying to scam people over Xmas if things are not hard enough already.
DO NOT GIVE THEM A SINGLE DETAIL, PUT THE HORRIBLE LITTLE PAYSLIP LETTER IN THE BIN.
Scammers! Sent me a letter about a made-up debt to paypal, asking to pay them money! Maybe if enough people report them, these disgusting crooks will get shut down.
Scam harassment company, they'll find your details somewhere (not even up to date details as people at a place I used to live years ago get harassing phone calls asking for me) then go on and on about how you owe money in voicemails even when you've had no accounts that they could possibly have bought the debt for. Very shady company and I would report them as soon as you get a call.
Harassing calls. Silent line, then eventually a robot "message" for somebody with my first name and only the initial of my last name. Seems like a total phishing scam where they phone loads of numbers to see if they get lucky with somebody who has debt and a name that fits. I have no debts that I've defaulted on, and no genuine lenders have asked for money. Total scammers.
Update - now received a text saying they now "manage" my PayPal account, and need me to call them to let them "know how we can help". Apparently they will send me a link separately in a few days for me to fill in a form. Absolutely stinks of fraud.
Another update - received a letter in the post saying that the debt is for a very small amount, the kind you would be inclined to pay just to get rid of them. If they contact me again, will be reporting to trading standards, the FCA, and the police for harassment.
Amazing Customer Service. Spoken to Katie on several occasions and she always goes above and beyond to provide the best service. My journey to go debt free is much easier thanks to her, as I have a plan in place and I know I can call Wescot if anything changes and they try their best to help.
This company has been harassing me for 6 months now with letters and calls I set up a direct debit with them and they are still harassing me after checking trust pilot I will not send them money again
I am disgusted that I have to give this bunch of criminals one star to even post a review!
They need to be closed down by the FCA immediately!
Got home to post from them asking for me to call them, no real letter or explanation and I know I have no unknown or unpaid debts.
On the phone they admit it is nothing to do with a debt but they want to confirm a previous address. I tell them it's none of their business and they have no right to that information, I want no further contact and they are to wipe anything regards me from their records. They agree they have to do this. Cannot help but think someone more vulnerable would have been caught out. These are the lowest of the low, the FCA needs to refuse to regulate them any longer and force them to stop trading. Money saving expert and other sites are full of info on their dodgy behaviour and fishing.
Scammer company. It is sad. Government allow post scam to run like this. It is going to bin.
Hopeless and they do not care about 1 Star reviews but please just ignore them. They rely on o you paying as they buy debt. Their only recourse is to go to court and they will not as they do not have the resources to do this
Received a letter in a similar name to mine, but not my name, to my address, claiming I was in debt to a water company. Not true. I called Wescot - yes, they were very nice, but as soon as I said I didn't think this letter was for me, I was told that the details had already been updated to the correct person and I had nothing to worry about. The person couldn't get off the phone quick enough in order to, I presume, attend to someone more vulnerable than me. Please think twice before thinking this is legitimate.
Had several letters from Wescot chasing me for payment of a fraudulent account set up in my name. Westcot keep insisting PayPal will not uphold my dispute and PayPal although sympathetic have escalated the problem. Still waiting a call back from them. Wedtcot keep asking me to "just " pay but I told them I won't as Its a fraudulent account. I think they hope to wear you down so Don't pay. I'm now going to ignore them and close my PayPal account. Worries me that it's so easy to set up a fraudulent account with no proof of identity and you end up being chased continously for the debt.
Harassing calls, very much seems like a phishing scam. The name mentioned is somebody we do not know, and considering we’ve had the number for 8 years? 100% sure it’s a scam if you’re unsure if you actually have debt check your credit history and contact any banks/companies you deal with to check! Just block them, we haven’t been sent any letters so clearly have no addresses and are just trying their luck with random names and numbers.
How can scammers like this still get away with harassing people with phone calls yet can’t get names right? Lol
I previously wrote a review in December 21 regarding Wescot and their alleged debt I had with PayPal, here’s the final update, I reported them to the financial ombudsman, who by the way aren’t particularly useful either, and finally 5 months after the original debt letter they have written saying that my complaint is upheld and they have found that the allegation from PayPal is fraudulent and for my inconvenience they’ll pay me £50! DO NOT pay these people without a fight, they’re simply ridiculous
Sent me a letter saying I owed them for a Paypal account, oddly Paypal themselves said I owed nothing and I closed my account, Wescot first contacted me in August 2021, now in Dec 2021 they still cannot prove the alleged debt, keep sending letters apologizing that they cannot get the responses from their 'clients' and sorry it's taking so long, STOP sending letters to people without proof that they owe them, I can pretty much take care of myself but what about those who are more vulnerable? I'd be ashamed to work for these people
Wescot said they were offering me a 50% discount and that if I make full payment of the discount my account will be closed and I will no longer receive letters , unfortunately this wasn’t the case. They gave me the impression that the reduction will have no negative impact on me. However, few weeks later , I received a letter saying my account has been partially settled and closed and that this will remain in my credit file for 6years, this was totally different from what I was told. This is pure deceptive and very annoying. Avoid them if possible. Scam
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.