What Cleaning Opiniões 72

Used what cleaning last week for an end of tenancy clean and what can I say ...... absolutely amazing job done by the team .
I was recommended by a friend and will recommend these guys to everyone that may require this service.
Fantastic job guys

Really good service very happy
The office was very efficient
Service we received was fantastic
My house has never looked so clean
The cleaners themselves were a pleasure and very attentive to detail

We booked an end of tenancy clean that on checking out of the property was marked as ‘less clean than a domestic clean’. While some areas were cleaned there was many places left with layers of dust. Even when provided with the evidence of the poor clean (including photos and inventory report) we were told by What Cleaning the property was only 5% less clean than the standard expected, which was clearly untrue and didn’t match the written and photographic evidence. We had previously used the company and were happy with the service and recommended to many people. Following this experience and the negative customer service when we tried to follow up, I would never use again or recommend. We were offered a reclean, however we repeatedly said this was not possible and the landlord would not grant access, as it was an end of tenancy clean.

Horrible experience with an end of tenancy clean. The flat was left absolutely filthy with the cleaners doing the bare minimum. The bathroom and living room floors were full of dirt, no dusting or cleaning of the cabinets, blinds, or anywhere not immediately visible. The walls of the bathroom were dirty, dishwasher and washing machine dirty. I called them to come back and clean again and instead of fixing the issue, they used some harsh product on my wood floors damaging them and resulting in me having to spend £1400 to resand and polish the floors. Cob webs on the walls. It was honestly the worst clean I have ever seen. I managed to finally get a refund for the clean but the damage they caused was far greater than the amount I got back and I had the spend my first weekend cleaning day and night. Avoid at all costs.

I was charged £570 for the clean, travelled very early from Milton Keynes to London to meet the team at 9am, only to have them show up 2 hours late and not complete the clean in time for my inventory clerk's arrival at 3pm (as had been promised in writing and over the phone).

Myself and the inventory clerk not only had our time wasted but the clerk also had to re-attend on a Sunday to complete the checkout outside of her usual working hours.

As the clean they provided in the end was of a good standard, they would not offer even a partial refund.

Yes, the clean was satisfactory but surely communication with and respect towards your customer and their time is just as important?

I would not use this company again and only did so because my landlord recommended them and heavily insinuated I would not get my deposit back if I used another company. Appalling customer service all round.

Horrendous experience. Cleaners left flat unlocked and broke bedside blind. ‘What’ refused to accept that cleaners broke the blind. Have offered no compensation and as a consequence I lost a portion of my deposit. Would never use again.

My tenants used What Cleaning when they moved out. Very impressive job done - so clean and tidy!!!
I will definitely used them again

Very expensive.
Very poor result.
Cobwebs, dirty windows, sticky switches, finger prints on walls & smelly bin are a few of the faults.
It looked like a quick wipe around rather than a clean costing hundreds!

Used them at the end of my tenancy for my apartment i n Woking. Excellent service , on time and i got my full deposit back - perfect

Excellent for end of tenancy cleaning. We were really pleased with their professionalism, thoroughness and price. Would definitely recommend.

"What Cleaning!" is an excellent cleaning company that operates both in London and Surrey. Their team consists of trustworthy professionals that are diligent and effective. They offer lots of various services - power washing, gum and graffiti removal, restaurant cleaning, office cleaning, carpet cleaning, dry cleaning, steam cleaning, window cleaning, and of course, they offer end of tenancy cleaning as well.

Feel free to contact them via their website. Cheers!