Great company and chat. Knowledgeable & attentive staff High quality whisky, cocktails, beer & cigars at reasonable prices Thanks to all
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Leia as opiniões dos outros
Fantastic customer service - Carlos is a real star with a passion for what he does which extends to every aspect of his business. I honestly won't buy from anywhere else after just one purchase! Can't... Ver mais
International order arrived safely and without any issues. 주문을 고민하는 한국분들께 참고가 될까 하여 리뷰를 남깁니다. 결론부터 말씀드리면, 주문한 상품은 잘 도착했고 포장 상태도 안전했습니다. 배송 속도는 다른 대형 플랫폼처럼 빠르지는 않지만, 시간을 두고 기다리면 문제 없이 도착합니다. 여러 국가를... Ver mais
Ordered 2 bottles online, best prices I could find anywhere. Not long after ordering I received a call from Carlos to thank me for my purchase and supporting his business. We talked whisky and upcomin... Ver mais
Informações sobre a empresa
Escrito pela empresa
Aberdeen based Retailer & Whisky Bar in the city centre. Worldwide shipping with more than 2300 whiskies on the website. Champagne, Wine, Rum, Brandy & Tequila available also. Focus on rare, unique, hard to obtain & single cask bottlings with collaboration at heart. Whisky Situation collaborates with distilleries, independent bottlers, bars and venues. No automation. No machines. Just humans that care about drinking less but drinking better. Whisky Festival coming in October 2025
Informações de contacto
Reino Unido
- www.whiskysituation.co.uk
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Favourite Bar in Aberdeen
Great company and chat.
Knowledgeable & attentive staff
High quality whisky, cocktails, beer & cigars at reasonable prices
Thanks to all
Would recommend Carlos and his team to…
Would recommend Carlos and his team to anybody if you’re looking for that special occasion or just a great bottle at a great price
Whiskysituation always deliver
Whiskysituation always deliver. They have a great selection and fair pricing. Also, Carlos is a rare character always wanting to chat and keep customers happy!!
Trustworthy whiskey shop
Found a difficult to find whiskey for a decent price. Carlos was spectacular to talk to and work with. Give these guys a try. They were very good to me.
Don’t trust this seller
My bottle hasn’t been sent more than 2 weeks after paying for it and I have emailed the seller and had no response. I have asked for a refund but had no response too.

Resposta da Whisky Situation
Game of Thrones whisky
I purchased the Game of Thrones whisky collection with chest, which Carlos delivered in person which was a very nice touch. Very well recieved and much appreciated quality purchase. Would definitely recommend.
My bottle hasn’t arrived one week after…
My bottle hasn’t arrived one week after paying for it and I have emailed you and the seller and had no response. Not a good service for a first time buyer. I have asked you for a refund but had no acknowledgments. Shocking!

Resposta da Whisky Situation
Absolutely terrible company
Absolutely terrible company. Do not buy from this company.
Ordered over a month ago and experienced extremely poor communication. After chasing multiple times, I finally got one reply saying stock would arrive at the end of April. I followed up again after that—and got completely ignored.
In the end, I had to go through my credit card company to get a refund. This shouldn’t be necessary for a simple order. Very disappointing service and lack of reliability. I would not recommend.

Resposta da Whisky Situation
Awesome whisky company that always help…
Awesome whisky company that always help me to get the things that I want and look after their own customers well. The company is a little more human and the owner of the company welcomes phone calls and direct messaging like a concierge service when you're a little more a human being and communicate. Shipping to the US always arrives fine and I keep going back to them so i guess they are doing something right. Thanks a lot Carlos! Keep up the great work
Fantastic customer service.
Fantastic customer service - Carlos is a real star with a passion for what he does which extends to every aspect of his business. I honestly won't buy from anywhere else after just one purchase! Can't recommend this company enough.
Knowledgeable and friendly staff ...
Knowledgeable and friendly staff made it easy for me to discuss options and make decisions on which Whisky's to purchase.
Happy with my experience
Delivery took a wee while, but dispach date was clearly stated in the description. Need to read it all to the very bottom, what I obviously did not. Prompt email replies, so 5* for customer service well earned.
Ordering is easy
Ordering is easy, and the package is shipped within a decent time time window. The package was carefully packed.
5 star service
5 star service. Ordered a bottle that turned out not to be in stock. They messaged me to suggest alternatives and were very apologetic and helpful and even offered a discount on a slightly higher priced item.
Perfect service from start to finish
Perfect service from start to finish. I had a small hiccup which was rectified immediately, and made sure my delivery was prompt and exactly when I needed it
Customer service went above and beyond
Customer service went above and beyond. Super fast delivery too and keen prices. Highly recommended.
Whisky Situation Online Experience
Carlos again gave me a great deal on a bottle I had been wanting. Easy order, payment and quick shipment when it’s convenient for me. Very happy!
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