Good selection of shoes to browse, reasonable price. Delivery was a day before quoted but plenty of warning from Royal Mail and I am at home most days anyway. This is the 3rd or 4th pair I've boug... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch... Ver mais
A empresa respondeu
I ordered some ankle boots and am very pleased with them. They are comfortable and fit very well. I have tried buying boots from other places but they have never been very comfortable. These seem perf... Ver mais
I was struggling to find this particular pair of lace up wide fit sketchers but i actually found them on Wide Fit Shoes. From placing the order to them being delivered was extremely fast. The packagin... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Wide Fit Shoes are leading experts in Wide Shoes supplying wide fitting shoes for men and women including Wide Shoes, Wide Trainers, Wide Slippers, Wide Boots and much more. Our journey began in 1965 here in London with a small store as a family business. We launched our e-commerce website in 2006 and watch our business expand globally thanks to the internet. We have a customer base with over 500,000+ customers worldwide and growing fast. Brands such as Nike, New Balance, ON Running and Skechers have all joined our family and believe in our vision. Follow our journey and feel the comfort of our footwear.
Trainers made for comfort
Escrito pela empresa
- 100% Guaranteed
- Trainers made in a wider fitting. More space, more comfort = more walking
Informações de contacto
33 Kenton Park Parade, HA3 8DN, London, Reino Unido
- 0208 907 1742
- info@widefitshoes.co.uk
- www.widefitshoes.co.uk
4,3
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wouldn't Buy Trainers Anywhere Else !!!
This was my third pair of trainers I've purchased and couldn't be happier. The first two pairs fitted perfectly but the third was pair were not right for my feet. Nervously I attempted a return and and choose another pair, the whole return procedure was absolutely simple and straightforward unlike many other online stores. I had regular updates throughout the process and promptly received my replacement pair, which are absolutely perfect and fit as expected. Overall I'm very satisfied with this company and will definitely be using them again soon.
1 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Paul,
Thank you so much for your wonderful feedback and for choosing us for your third pair of trainers! We’re delighted to hear that, although the third pair wasn’t quite right initially, our return and exchange process made it easy and stress-free for you.
It’s great to know that you received regular updates and that your replacement pair arrived promptly and fits perfectly. We really appreciate your kind words and your continued support, and we look forward to helping you find your next perfect pair!
Wide Fit Shoes Team
It would be so much better if the extra…
It would be so much better if the extra wide bit was also on the ankle . I have had an ankle op and would have loved to have got a pair of ankle boots to fit .
1 de setembro de 2026
Resposta da Wide Fit Shoes
Hello Susan
Thankyou for your feedback, I am very sorry to hear this i will reach out to you directly to see if we can resolve this and make some suggestions. Your custom and satisfaction mean alot to us.
Kind Regards,
Wide fit shoes team
Really good fit running shoes
Really good fit, nice and wide on my feet, light for running well worth the money
1 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Mark,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with the fit and that the wide design provides the comfort and space your feet need. It’s also great to know that you find them lightweight and suitable for running, while still being great value for money.
We really appreciate your support!
Wide Fit Shoes Team
PROVIDING A GREAT SERVICE FOR PEOPLE…
PROVIDING A GREAT SERVICE FOR PEOPLE WITH WIDE FEET
1 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Bill,
Thank you so much for your kind feedback! We’re delighted to hear that you appreciate the service we provide for people with wide feet. We’re proud to offer a great range of comfortable, well-fitting footwear and truly appreciate your support!
Wide Fit Shoes Team
The shoes/sandals fit my wide feet
The shoes/sandals fit my wide feet. Great delivery service
5 de agosto de 2026
Resposta da Wide Fit Shoes
Hi Helen,
Thank you so much for your lovely feedback! We’re delighted to hear that the shoes/sandals fit your wide feet comfortably and that you were happy with our delivery service. We really appreciate your support and are so pleased you had a great experience!
Wide Fit Shoes Team
Wrong trainers sent and postage charge to return
I was sent the wrong trainers and then had to pay the postage to return them
31 de agosto de 2026
Resposta da Wide Fit Shoes
Hello Sarah,
I am very sorry to hear about this. Please don’t worry, we will sort this out for you. I will reach out to you directly to resolve the issue. We sincerely apologize for the inconvenience caused.
Kind Regards
Wide fit shoes team
You have come up Trump's again!!!
This is a go to place for my gnarly feet. This time I have managed to find two pairs of very comfortable trainers.
Thank you, wide fit shoes. X
1 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Mrs. K,
Thank you so much for your lovely feedback! We’re delighted to be your go-to place for wide-fit footwear and so pleased to hear you’ve found two pairs of trainers that are comfortable for your feet. It means a lot to know we’ve helped you find footwear that fits well and feels great.
Thank you for choosing Wide Fit Shoes, and we hope you enjoy your new trainers!
Wide Fit Shoes Team
Resposta da Wide Fit Shoes
Hi Helen,
Thank you so much for your lovely feedback! We’re delighted to hear that your husband loves his new shoes and that they fit well. It’s also great to know they arrived quickly.
We really appreciate your support and hope he continues to enjoy wearing them!
Wide Fit Shoes Team
Resposta da Wide Fit Shoes
Hi!
Thank you for your kind feedback! We’re delighted to hear that you found our service reliable. We really appreciate your support and hope to serve you again soon!
Wide Fit Shoes Team
Resposta da Wide Fit Shoes
Hi!
Thank you so much for your lovely feedback! We’re delighted to hear that you love your new shoes and find them comfortable enough to wear all day. We really appreciate your support and are so pleased you’re happy with your purchase!
Wide Fit Shoes Team
Very helpful understood what I needed…
Very helpful understood what I needed no rushing and explained what was really needed
26 de agosto de 2026
Resposta da Wide Fit Shoes
Hi Kevin,
Thank you so much for your kind feedback! We’re delighted to hear that you found our service helpful and that we took the time to understand exactly what you needed. We believe finding the right footwear should never feel rushed, so it’s wonderful to know you felt listened to and well informed.
We really appreciate your support!
Wide Fit Shoes Team
Resposta da Wide Fit Shoes
Hello Phil,
I am very sorry to hear this. Please do not worry — I will reach out to you directly so that you can send the shoes back to us free of charge, and we will arrange to have a replacement pair sent out to you.
We sincerely apologise for the inconvenience and would love the opportunity to resolve this for you.
Kind regards,
Wide fit shoes team
Resposta da Wide Fit Shoes
Hi!
Thank you for your feedback! We’re delighted to hear that you were happy with our speedy delivery. We really appreciate your support and hope you enjoy your new footwear!
Wide Fit Shoes Team
Fast shipping, but damaged packaging, pet hair, and zero customer support
Update:
Shortly after my review, the customer service team reached out and handled the situation in an exemplary way.
I am very impressed by their quick solution.
Because of this great support, I am raising my rating to 4 stars. Without the initial issues with the packaging and the product, it definitely would have been a 5-star experience.
The issue is now fully resolved!
The shipping was very fast, but unfortunately, the rest of the experience was highly disappointing.The packaging arrived completely damaged. Even worse, when I opened the box, I found pet hair inside the shoes. It feels like I received a used or poorly checked item.
24 de agosto de 2026
Opinião espontânea
Resposta da Wide Fit Shoes
Hello,
I’m very sorry to hear this. This is certainly not what we want to hear, and I can only apologise for the inconvenience caused.
Please don’t worry—we will get this sorted for you. Could you please email me directly at gemma@widefitshoes.co.uk with the details, and I will personally make sure this is resolved for you.
Please rest assured that we will do everything we can to put this right.
Once again, I sincerely apologise, and thank you for bringing this to our attention.
Kind Regards
Wide fit shoes team
I have been buying extra wide shoe’s for a long time by
I have been buying extra wide shoes from wide fit shoes for several years. Service is prompt and they always fit. What’s not to like?
24 de agosto de 2026
Resposta da Wide Fit Shoes
Hi Chris,
Thank you so much for your wonderful feedback and for being a loyal customer over the years! We’re delighted to hear that you’ve consistently found our extra-wide shoes to be a great fit and that you’re happy with our prompt service.
We truly appreciate your continued support and look forward to helping you find the perfect fit for many more years to come!
Wide Fit Shoes Team
Resposta da Wide Fit Shoes
Hello,
I’m very sorry to hear about this.I will reach out to you directly so we can look into this.
Your custom and satisfaction mean a lot to us, and I’ll do my very best to resolve this for you.
Kind regards,
Gemma
Eventually got a set of shoes had…
Eventually got a set of shoes had problem as lots of them were out of stock. But pair I got are good, needed thin sole for driving otherwise I get pain in my knee if leg at wrong angle so barefoot is fine with the shoes I got it's slight pain, would be good if you did 6e driving shoe with a very thin sole.
21 de agosto de 2026
Opinião espontânea
Resposta da Wide Fit Shoes
Hi Dave,
Thank you for sharing your feedback. We’re sorry to hear about the availability issues you experienced, but we’re pleased that you’re happy with the pair you received and that they’re working well for you.
We really appreciate your suggestion regarding a 6E driving shoe with a very thin sole. We’ll certainly pass this feedback on to our product team, as we understand how important the right sole and fit can be for comfortable driving.
Wide Fit Shoes Team
Resposta da Wide Fit Shoes
Hi Csaba,
Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with our customer service. We always do our best to help and make sure our customers have a positive experience.
Wide Fit Shoes Team
Fabulous shop.
Fabulous customer service, fabulous quality of footwear. Trying to find shoes that fit is a nightmare as I need a deep toe box but have narrow heels. Ordered walking shoes and walking boots. Both comfortable.
2 de setembro de 2026
Opinião espontânea
Resposta da Wide Fit Shoes
Hi M,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re pleased with both the quality of our footwear and our customer service. We understand how difficult it can be to find shoes with the right fit, so it’s fantastic to know that our walking shoes and walking boots are both comfortable for you. We really appreciate your kind words and support!
Wide Fit Shoes Team
Excellent service from start to finish…
Excellent service from start to finish & I would highly recommend
26 de agosto de 2026
Resposta da Wide Fit Shoes
Hi James,
Thank you so much for your fantastic feedback! We’re delighted to hear that you received excellent service from start to finish. We truly appreciate your recommendation and support!
Wide Fit Shoes Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.