We had a fantastic experience buying a car from Wilsons, all thanks to Gemma. From the moment we walked in, Gemma were welcoming, incredibly knowledgeable, and zero-pressure. She listened to what we n... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that... Ver mais
A empresa respondeu
Brilliant! This is the second car we’ve purchased from Wilson’s and we can honestly say the customer service is fab, Bryan was so helpful and he made everything clear to us every process was explained... Ver mais
A empresa respondeu
Recently brought my MG in for a service and met with Thomas to go through any current deals and to discuss a potential trade. Thomas was very friendly and welcoming and clearly went through an amazing... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Concessionário de carros usados
- Oficina de carroceria
- Oficina de inspecção
- Serviço de motorista
Escrito pela empresa
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Informações de contacto
Kiln Lane, KT17 1DH, Epsom, Reino Unido
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No pressure
Had a really excellent, no pressure experience at Wilson's. Harry was such a lovely salesperson - calm, friendly, informative and very patient. It was really refreshing to have a salesperson who was not pushy, and seemed really genuine in his efforts to find the right car for me! Thank you
28 de fevereiro de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Joanna, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you recevied from Harry, we will make sure to share your kind praise both with Harry and the team. Thank you for choosing Wilsons, if we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Amazing service from the Wilson’s team…
Amazing service from the Wilson’s team as always
15 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Andy, thank you for taking the time to leave us your 5-star reivew. If we can be of any further assistance, then do please let us know. Best wishes, Wilsons
5 star service
Lucy has been very helpful, 5 star service from start to finish
13 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Louis, thank you for your 5-star review. We will make sure that we share your praise with Lucy. Thank you for choosing Wilsons, if we can be of any further assistance, then please do not hesitate to let us know. Best wishes, Wilsons
Pleased with my new van
Glenn at Loads of Vans knew exactly what I was looking for and my max budget . Came up with an excellent solution, so far very happy with purchase .
12 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
HI Michael, thank you for taking the time to leave us your reveiew. We are vey happy to hear about the service that you received from Glenn, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Lucy was professional and very helpful
Lucy was professional, helpful, and a star.
12 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Lisa, thank you for taking the time to leave us your review. We are very happy to hear about the service that you received from Lucy - we will definitely pass your praise to her. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Best customer service- thank you Lucy…
Best customer service- thank you Lucy and Rhys
12 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi China, thank you for taking the time to leave us your 5-star review. We will make sure that we share your praise with Lucy. Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Great service
10 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Calum, thank you for your 5-star review. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Very helpful and professional.
11 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Franco, thank you for your 5-star rveiew. We are very happy to hear that you found the team to be very helpful and professional. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Excellent service from Lucy!
We had a great experience at the dealership thanks to Lucy. She was incredibly friendly, professional, and helpful from start to finish. Lucy took the time to answer all of our questions and made the whole process smooth and stress free. Her knowledge and genuine care really stood out, and she made us feel confident in our decision. Thank you, Lucy, for the excellent service! We really appreciate your help and would highly recommend you to anyone visiting the dealership!
11 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Sarah, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Lucy, we will make sure that we share your very kind praise with her. Thank you for choosing WIlsons, if we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Jack and Martin were really helpful and…
Jack and Martin were really helpful and honest during the whole process
11 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Vishnu, thank you for taking the time to leave us your 5-star review. We are delighted to hear that you were happy with the service that you recevied from both Jack and Martin, we will make sure that we share your praise with them. Thank you for choosing WIlsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Harry butler was very helpful and…
Harry butler was very helpful and supportive and went the extra mile to help me purchase and lease hold the car and made the experience exiting and I will definitely be a loyal customer with Wilson’s and Lucy was helpful 😀
5 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Keren, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Lucy, we will make sure that we share your praise with her. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Come to dealership and had a great…
Come to dealership and had a great experience. Very smooth transition.
Definitely recommend. Great service.
5 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
HI Zack, thank you for taking the time to leave us your 5-star review and for your recommendation, that truly does mean a lot to us. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Mick is the best
Went to Wilson’s to just browse for a car had no idea what I wanted but a lovely man named Mick helped me and I found the perfect car for me. Highly recommend Wilson’s and especially Mick!
4 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Chloe, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from Mick, we will make sure that we share your praise with him. THank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Great experience
Great experience, Sav has been truly amazing! Thank you Wilsons Epsom
3 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Ulah, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our showroom and the service that you received from Sav, we will make sure that we share your praise with him. If we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
Avoid
Avoid. Second time they cancelled my test drive. First time I had a message. Second time I was told once I was basically there, wasted 2 hours in the traffic for nothing. The car sold the day before…. But nobody informed me. Jack Zammit the person I was dealing with. Never again.
2 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi there, we are sorry to hear about your experience, this is not the standards that we expect to see. We always strive to provide the best possible service to all of our customers so are sorry to see that this wasn't the case here. I am going to kindly submit a request for further information, just so that we can obtain your full contact details and look into this further for you. Many thanks, Wilsons
Really nice experience meeting Mick…
Really nice experience meeting Mick today, very friendly, very helpful and made me feel very at ease test driving the Jeep Avenger today. Lovely that he also recommended the coffee machine too.
1 de março de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Justine, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Mick, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Friendly and professional staff
Friendly and professional staff. Matthew was responsive and straightforward in his responses.
28 de fevereiro de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Victor, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Matthew, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
It was an unplanned visit
It was an unplanned visit. The staff were courteous and friendly with hard sell. We had a whole car cash budget but have come away with a great value EV that meets my wife’s needs.
28 de fevereiro de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Richard, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from the team. We hope that your wife enjoys her lovely new car. Best wishes, Wilsons
Very easy to deal with
Very easy to deal with, great communication and service
24 de fevereiro de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Nick, thank you for taking the time to leave us your 5-star review. We are very happy to hear that you were happy with the service that you received upon your recent visit to our showroom. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Lucy - you were great
When we entered into Wilson’s, Lucy met us with a warm and professional manner. Lucy was incredibly clear on everything required of us and all timelines etc, it resulted in us purchasing a car straight away. Lucy is an asset to Wilson’s and I will be certainly recommending to others wanting to purchase a car.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Yasmin, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Lucy, we will make sure that we share your very kind praise both with Lucy and the team. Thank you for choosing Wilsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.