We had a fantastic experience buying a car from Wilsons, all thanks to Gemma. From the moment we walked in, Gemma were welcoming, incredibly knowledgeable, and zero-pressure. She listened to what we n... Ver mais
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Leia as opiniões dos outros
Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that... Ver mais
Brilliant! This is the second car we’ve purchased from Wilson’s and we can honestly say the customer service is fab, Bryan was so helpful and he made everything clear to us every process was explained... Ver mais
A empresa respondeu
Recently brought my MG in for a service and met with Thomas to go through any current deals and to discuss a potential trade. Thomas was very friendly and welcoming and clearly went through an amazing... Ver mais
Informações sobre a empresa
- Concessionário auto
- Concessionário de carros usados
- Oficina de carroceria
- Oficina de inspecção
- Serviço de motorista
Escrito pela empresa
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Informações de contacto
Kiln Lane, KT17 1DH, Epsom, Reino Unido
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jodie
Jodie, made the experience of buying a car really easy and was very helpful with everything that we asked. She approached us while we were looking with a friendly relaxed style that we appreciated. Thank you.
12 de maio de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Sally, thank you for taking the time to leave us your 5-star review. We re very happy to hear about your recent experience at our showroom and the service that you received from Jodie, we will make sure that we share your praise with her. Thank you for choosing Wilsons, if we can be of any further assistance then please let us know. Best wishes, Wilsons
Resposta da Wilsons Epsom
Hi Daisy, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Alex and will make sure that we share your praise with him. Many thanks, Wilsons
Jodie was incredibly helpful
Jodie was incredibly welcoming, patient and helpful. I was helping my
mum buy a car and Jodie was extremely patient and explained everything clearly and repeated if necessary. I will definitely go back to Wilsons in the future.
9 de maio de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi there, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Jodie, we will make sure that we share your praise with her. Thank you for choosing Wilsons, if we can be of any further assistance then please do not hesitate to contact us. Best wishes, Wilsons
Excellent service
Excellent service - I would thoroughly recommend Wilsons for your next van purchase. The staff are extremely helpful
25 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
HI Paul, thank you for taking the time to leave us your 5-star review. We are delighted to hear that you would recommend us and that you found the team to be very helpful. If we can of any further assistance, then please do not hesitate to contact us. Best wishes, WIlsons
Top performance
Sold my partner the TT, he never comments on anyone’s performance but Jack did absolutely fantastic.
I don’t drive but when I do… I’ll be buying from Jack.
10/10
9 de maio de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Flo, thank you for taking the time to leave us your 5-star review. We will make sure that we share your praise with Jack. We look forward to hopefully seeing you at our showroom very soon. Best wishes, Wilsons
Glenn Kelly is awesome
Glenn Kelly is awesome! I had a great experience again, when purchasing from Wilsons. I was offered a good selection of vehicles and the delivery and entire experience went very well. Would definitely buy from Wilsons again.
20 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Richard, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Glenn, we will be sure to share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please do let us know. Best wishes, Wilsons
Resposta da Wilsons Epsom
Hi David, thank you for taking the time to leave us your 5-star review. We are happy to hear about your experience and will make sure that we pass your praise across to the team. Many thanks, Wilsons
Great Customer Service - Alfie Butt
Today, I had the pleasure of speaking to Alfie Butt who works as a MG Sales Executive at Wilson’s and helped me with a recent car purchase. Alfie was incredibly helpful, knowledgeable and provided amazing customer service. I really appreciate all of his support over the last couple of months in helping me find the right car for me. From, Miranda
2 de maio de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Miranda, thank you for taking the time to leave us your 5-star review. We are delighted to hear abour your recent experience at our showroom and the service that you received from Alfie, we will make sure that we share your praise with him. Thank you for choosing WIlsons, if we can be of any further assistance then please do let us know. Best wishes, Wilsons
A great experience
Jodie was incredibly helpful and polite. She was very knowledgable about the car and could answer all our questions. We are very grateful for her help and a quick purchase.
1 de maio de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Tim, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Jodie, we will make sure that we share your praise with her. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
All went well!
28 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Richard, thank you for your 5-star review and for choosing Wilsons. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Rude staff
Rude staff, don't want to help, keep you waiting. Avoid using this garage
24 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Matthew, we are sorry to see your 1-star review. here at Wilsons we take great pride in the service that we give to our customers so are sorry to see that this wasn't the case here. Just so that we can better understand your experience, I am going to very kindly send a request for further information so that we can look into this for you. Many thanks, Wilsons
Excellent purchase experience with Salesman Mihai
Mihai met us on arrival and proactively sought to help. He was very knowledgeable, showed us the car we were interested in and took us for a test drive, even though we had dropped in unannounced. He told us everything that we needed to know about the car, its history, the warranty and insurance packages available and explained the purchase process. He was able to answer our questions and nothing was difficult. Mihai was totally professional, personable and organised the purchase, including a few minor repairs to this nearly new car all within the week. On collection, Mihai showed us more details about how to operate the car including performance tips and he set up the bluetooth to our phone. He couldn't have been more helpful. Thank you Mihai and Wilsons!
22 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Sally, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Mihai, we will make sure that we share your praise with him as it will absolutely make his day. Thank you for choosing Wilsons, and we hope that you enjoy your car for a very long time to come. Best wishes and happy motoring, Wilsons
Lucy and other staff we encountered…
Lucy and other staff we encountered were all very very helpful. Good guidance and support.
Thank you so much.
22 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Mandy, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Lucy and will make sure that we share your praise with her. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Resposta da Wilsons Epsom
Hi Lauren, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Lucy. If we can be of any further assistance, then please do not heistate to let us know. Best wishes, Wilsons
Jack was very thorough
Jack was very thorough, knowledgable and through
21 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Fiona, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Jack, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Mike gave us great service and was very…
Mike gave us great service and was very helpful.
17 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Dawn, thank you for taking the time to leave us your review. We are delighted to hear about the service that you received from Mike, we will be sure to share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Great Employees
Bought our family car from Wilson’s Epsom early this year. Throughout the buying process both Ryan and Jodie were fantastic. Both were non-pushy, yet knowledgeable and very personable. They gave Wilson’s absolute credibility and are the reason we opted to buy our car from here. A real pleasure to deal with. Thanks.
2 de janeiro de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi there, thank you for taking the time to leave us your 5-star review. We are very happy to hear that you were happy with the service that you received from Ryan and Jodie, we will make sure that we share your praise with them. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
I am delighted with my new Hyundai…
I am delighted with my new Hyundai Inster Cross and particularly with the excellent service from Greg Fox and the team at Wilsons in Epsom. His advice and support during the part-exchange and purchase process was tailored to my requirements.
10 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Mrs Sinclair, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Greg, we will be sure to share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please do let us know. Best wishes, Wilsons
Motobility enquiry
I went to this dealership on spec to look for my new mobility vehicle. When I arrived at the shop I went inside with my son. We were guessing which models were the ones that I could have a gentleman who said he was the manager came up to us eventually, we had been there about 15 minutes at this time asked if he could help. I asked him about the car. He did not offer to let me look at the car. He just said they were losing the contracts at the end of the month and if I ordered it now. I could have it but by the end of the month they wouldn’t be able to order anything. after that, my son and I and I went into the vehicle on display and looked around unassisted when we were leaving because we didn’t seem we were going to get any help. I saw 4 sales staff outside standing by the vehicle I wanted to see ,chatting and laughing. I asked them if they could help me with the vehicle and one offered to help and showed me the one inside the showroom. I asked if he could turn it on so I could see the display he said no because he hadn’t had its pre-road checks, however there was one outside that was a demonstrator but he didn’t offer to take me to that one so I could see how things worked.
I feel that because I was casually dressed came with a young person and I was female they didn’t think I was serious which is disappointing in 2026 Even if they had kept the contract after the end of the month I would not give them my business very disappointed indeed
12 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi there, thank you for taking the time to leave us your review. This is not the experience we expect to hear, so we are sorry to hear that you felt disappointed. Can I kindly ask that you send us your full contact details to contactcentre@wilsons.co.uk so that we can look into this for you. Many thanks, Wilsons
Easy professional experience
Jodie was great and very professional but calm start to finish. Gave me time to think through the purchase and chat through other options. Thank you :)
10 de abril de 2026
Opinião espontânea
Resposta da Wilsons Epsom
Hi Natalie, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you recevied from Jodie, we will be sure to share your praise with Jodie and the team. Thank you for choosing WIlsons, if we can be of any futher assistance, then please let us know. Best wishes, Wilsons
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