Wilsons Carpets Opiniões 

We had the most atrocious time with this company, on the day the carpet got fitted, they delivered the wrong one and admitted that 3 carpets, including our own were missing. They then took 6 hours to return to our home to fit the carpet and decided to fit the incorrect door plate under the carpet so this was not visible and looked awful. We contacted Wilson’s back straight away with evidence of this, and after being passed around several team members we spoke to the manager who said they have not caused us any convenience due to them fitting the carpet on the same day this got lost to which I strongly disagreed as we had to book annual leave to which we wasted the whole day! They then arranged for the same carpet fitter to correct their awful job at fitting the door plate to attend our home again to re fit this correctly. The fitter bashed on our front door and bay window to alert us he had arrived, then had an awful attitude and an argument with my partner and said he thinks our complaint was uncalled for and he is the best carpet fitter this company has. They then proceeded to say they did not correct this the first time due to carpet glue on the connecting carpet and we should have had carpet glue remover on hand, even though that’s what we are paying them for. We removed none of the glue when they came back and miraculously they managed to then fit the door plate correctly. We made a formal complaint about the entire incident over 28 days ago and the manager at the Rotherham branch stated she could not give us a time frame for when they will respond to our complaint, which is absolute bs, and we have still not received a response. Do not use these cowboys

Great experience and service. Very friendly and professional. Would recommend

Easy to find the flooring we wanted staff knowledgeable and very friendly good pricing
Very good fitters quick and polite and helpful 👍

The staff are lovely and the price was good

Great customer service. Member of staff answered all our questions and arranged delivery and installation with no fuss, quickly and easily.

Great selection of flooring products and excellent service from store to fitting in just a few days relaxing looking at product no sales person breathing down your neck advise was there when needed and excellent fitting team would recommend this family business for your next floor covering requirements

Staff in store were friendly and very knowledgeable. There were a lot of good quality products to choose from at a reasonable price and they were happy to advise.
Appoint ment to measure our room was made quickly and the Person who came out was again friendly, polite and professional and answered all our questions.
The fitting was arranged, again with only a short wait. They arrived on time, polite professional and completed the job quickly and tidied up.
Very happy with our service from start to finish.

Excellent service, staff was very helpful and advice was given on products available and benefits of each flooring regarding LVT and Laminate prices the prices, send time of using Wilson's and would definitely use again.

Went in for a stairs carpet after visiting a few other places. Staff here were friendly, knowledgeable and helpful, we had soon picked a lovely carpet and arranged for a measure and quote for a few days later, the quote was competitive and we accepted immediately and soon had a lovely new stairs carpet fitted.

We always use Wilson’s for our carpets. We recently purchased a carpet. The staff are always very polite and helpful. Very competitive prices for all budgets. The fitters are also very friendly and efficient. We’ll be back always recommend Wilson’s

The work was done well and efficiently

Fantastic from start to finish did my order over the phone great service very helpful staff nothing was to much trouble and my carpet looks great

Superb friendly service. Great value and the fitting team were amazing

Shaun and the team in the Lincoln store were really professional and guided me to good flooring choices for my rental property, my tenants are really happy with the service too. I would definitely recommend anyone to use Wilsons they have a great range of products to choose from and the staff are friendly and knowledgeable.

The two gentlemen who fitted our hall/landing/stair carpet and bathroom flooring were very nice — they did a wonderful job, worked hard and efficiently, and genuinely seemed to enjoy their work. They even made friends with our cat who's very shy. Pricing was competitive and communications were good. The bathroom flooring looks like it was laser-cut and we love the new carpet smell. We're both really happy with the result and would definitely recommend to friends.

Visited the store 3 times now. Always given brilliant service and will definitely return again. Would also recommend to friends and family. Very happy with the service

Very pleasant and knowledgeable staff. Extremely helpful and nothing was too much trouble.

very helpful from sale to fitting we use this company regularly and would recommend the only thing which would improve the service is for the fitters to take away leftovers but other than that we find them very good value with good service

Choosing the flooring we wanted was really easy. No pushing from the staff. But once chosen they were so helpful. Explained and listened. So was without any stress we placed our order.
The two guys who came to do the fitting were really great. Worked constantly, polite and tidy.
They did a brilliant job. Very pleased with the whole service we got.

Salespeople weren't pushy, allowed us to browse at our leisure, helpful advice on different piles as we wanted one suitable for cats. very good service, it was measured, cut and folded so we could take it away with us, excellent quality carpet, even carried it to car for us