The company has gone bust as far as I know and still have my furniture. Has anyone else had this experience and any success in retrieving their belongings? Thank you for your time.
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Leia as opiniões dos outros
After a couple of hiccups confirming collection data everything went really smoothly. Collection was arranged directly with my seller, and the goods were delivered just 2 days later, well packaged, in... Ver mais
The experience was great using this service. They picked up and delivered an occasional chair bought on ebay. Door to door from Liverpool to Northumberland. They did what they said they would. Easy t... Ver mais
No problems. picked up when said and delivered when said. Communication was spot on. Able to track the delivery and meet the driver at the bottom of our drive to help him find us.Driver helped with lo... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We aim to provide hassle-free furniture delivery and large goods delivery services. We listen to every feedback and constantly improve our service in order to match all your requirements.
Informações de contacto
XPERT Delivery Ltd, 85 Great Portland Street, W1W 7LT, London, Reino Unido
- +441214680909
- office@xpertdelivery.co.uk
- www.xpertdelivery.co.uk
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clear information and up-to-date
clear information and up-to-date, parcel delivered in condition as received
A+++
I had a lot of correspondence trying to align dates with my family situation and nothing was a bother. On uplift day the driver messaged me 30 mins before as promised and arrived on time. Both me and the recipient were updated on delivery times, again very smooth. Overall I would highly recommend...A+++ for customer service, pricing, respect for goods.
arrived on time polite and proffesional
XPERT Delivery aka Delivey_Team (on…
XPERT Delivery aka Delivey_Team (on Shiply) accepted my order on 6 July to move 4 doors and a table 41 miles. They said this “We will give you the best service you’ve ever had… collection and delivery usually in 3 to 7 days”.
16 days later and much chasing to get delivery and I they tell me that the goods are 173 miles away in their warehouse! They won’t give me a delivery date and they have my money.
I needed the doors for a building project and have now missed the slot I feel incredibly let down by this company.
I have written proof of all I have written.
Amazing!
Detailed tracking, they arrived on time, very friendly couriers who carried a very large item up narrow steep stairs on a very hot day with no complaints. 100% would recommend!
Excellent communications
Excellent communications , kept me up to date with progress and helped carry the item to its place in the garden
Extremely efficient
Collection was made promptly and on time. Was kept informed at every stage
Excellent communication and 11st class…
Excellent communication and 11st class service.
Brilliant Service from start to finish!
Brilliant, start to finish! Couldn't recommend highly enough!
Ive used Shipley 3 times in 7 months
Ive used Shipley 3 times in 7 months, once moving a motorbike with excellent all round service. The second,a nightmare, they lost my leather sofa and wouldn't compensate me. XPERT delivery did a job this week and it was seamless from start to finish.
This is now my go to company for any future work.
Thanks guy's
Do NOT use!!
Ignored me once the job was booked. Failed to collect. Had to use another company. Would not recommend at all.
1 star is to many
Well informed
Well informed, good tracker, driver with great attitude.
Absolute Time Wasters
They were booked for collection on Monday but they cancelled ,"due to technical problems". Rebooked for Thursday and the driver arrives with a full van, unable to collect a dining table. He left saying, "someone else will collect, maybe today, maybe tomorrow".
Absolute time wasters, NEVER use these people!!!!!!
All happened without me present
All happened without me present, neighbour kindly opened the door and your guys took over from there. No problems, no hassle.
Absolutely fantastic
Scammers be warned
Scammers be warned. Booked through Shipley, paid Shipley there £15 fee. Was contacted by courier asking for £60 which I paid. Courier has cancelled collection on 5 occasions and won’t respond. No reason for cancellation. Shipley washed there hands of it. Do not use!
Excellent service
Excellent service, good communication. Fair price.
Thank you. Ian an Lincoln
XPERT kept me informed all the way &…
XPERT kept me informed all the way & the delivery was faultless
Timely response to email enquiries
Timely response to email enquiries. Understood concerns & acted swiftly to support. Excellent delivery driver who was polite, respectful & exceptionally helpful, inspite of his very lengthy journey. Package arrived safely & in good condition. Thank you.
Took a whole month between booking and delivery
When I booked they said they were in the collection area I required the following day as well as two days after that (presumably to lure me in), yet didn't actually collect the item until a week later. Following this my delivery date was cancelled on the day due to staff shortages; I then had to send several emails asking for a new date over a 2-week period and in the end had to cancel the 2-man service and arrange for a friend to come and help me in order to get a 1-man delivery slot. My item was delivered 3 weeks later than promised (supposed to be up to 10 days). I felt like my property was being held hostage by them, it was very stressful. I complained and was offered £5 off a future booking - as if I'd use them again!! The booking process also included multiple hidden/extra costs for insurance, etc.
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