I had a call from Sophie at the Paignton Branch to check I was happy with my ISA I had set up online and to see if she could help with anything further. I thought it was great customer care, she was... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Service was good the young lady who served me managed to find a spot in a busy timetable to enable me to join the Building Society ( I don't come into the city centre often). She was thoroug... Ver mais
A empresa respondeu
Customer Service, counter staff and Kieley who we spent time with setting up our ISA products. Wonderful service, one to one everything the older generation much appreciate.
A empresa respondeu
I was seen within a few minutes of entering the Manchester branch of YBS. I wanted to set up an account, was shown what was on offer, had my ID confirmed and set up the account. The staff were very... Ver mais
A empresa respondeu
Informações sobre a empresa
- Sociedade de crédito imobiliário
- também em
- Banco
- Banco de poupanças
- Credor hipotecário
- Instituição financeira
Escrito pela empresa
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Informações de contacto
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Reino Unido
- www.ybs.co.uk
4,7
Excelente
11 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A positive experience of opening a new…
A positive experience of opening a new ISA account. Straightforward and easy.
25 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Mrs H,
Thank you for your positive feedback.
Kind regards.
Excellent customer service and rates.
A proper building society that seems to care more about its customers and community than profits. Offers competitive rates and delivers on promises including an actual working app that's not too complicated. Well done.
9 de outubro de 2026
Opinião espontânea
Resposta da Yorkshire Building Society
Hello Bob,
Thank you for sharing your positive feedback!
Kind regards. 🙂
Choosing a new account
The lady we dealt with listened to what we needed and gave us the different options available which helped us chose.
Very friendly and efficient
27 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Jean,
Thank you for your positive feedback. This is greatly appreciated.
Kind regards.
Resposta da Yorkshire Building Society
Hello Ms Sparkes,
Thank you for your feedback.
Kind regards.
Sweetie was very informative and…
Sweetie was very informative and helpful with the whole process. Very nice atmosphere within the branch
25 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Christina,
Thank you for your feedback. 🙂
Kind regards.
Polite staff,easy to understand,very…
Polite staff,easy to understand,very efficient and,certainly knew their job. Chichester branch
1 de outubro de 2026
Resposta da Yorkshire Building Society
Hello Carol,
Thank you for sharing this positive feedback.🙂
Kind regards.
Ease of setting up an account
Setting up the new account was extremely easy and it was great to be able to do it in branch with advice from the staff.
18 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Sarah,
Thank you for your positive feedback.
Kind regards.
Being very understanding
Being very understanding
as got hidden disability and wear sunflower lanyard
and travel to Boston from Grantham and don.t do tec so was very happy with the service
1 de outubro de 2026
Resposta da Yorkshire Building Society
Hello Sharron,
Thank you for sharing your recent experience in branch.🙂
Kind regards.
Resposta da Yorkshire Building Society
Hello David,
Thank you for your positive feedback. 🙂
Kind regards.
Seen promptly and guided fast and…
Seen promptly and guided fast and hekpfully through opening a new ISA
1 de outubro de 2026
Resposta da Yorkshire Building Society
Hello Mr Godwin,
Thank you for your feedback. 🙂
Kind regards.
Great help from Bernie just the product…
Great help from Bernie just the product we need
1 de outubro de 2026
Resposta da Yorkshire Building Society
Hello Sylvia,
Thank you for your positive feedback. 🙂
Kind regards.
Got an appointment the same day and…
Got an appointment the same day and everything was explained so I could easily understand. Prompt and efficient
1 de outubro de 2026
Resposta da Yorkshire Building Society
Hello,
Thank you for sharing your positive feedback. 🙂
Kind regards.
Resposta da Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
Excellent service from the lady at the…
Excellent service from the lady at the counter at the Abergavenny Branch. Very efficient and friendly. It’s so nice to be able to speak to a person. Internet banking is so impersonal and you can’t always get your questions answered.
24 de setembro de 2026
Resposta da Yorkshire Building Society
Hello,
Thank you for sharing your positive feedback regarding your recent branch visit. This is lovely to hear. 🙂
Kind regards.
Very friendly relaxed and informative…
Very friendly relaxed and informative advise with no pressure. The delight of sitting down to chat about my finances and savings at a local branch with a real! person with Knowledge and experience was so reasurring.
23 de setembro de 2026
Resposta da Yorkshire Building Society
Hello,
Thank you for sharing this positive feedback. It is greatly appreciated. 🙂
Kind regards.
Easy to set up an account
Easy to set up an account. Easy to edit details of the account. Very good security. Helpful support.
30 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Vaughan,
Thank you for your positive feedback. 🙂
Kind regards.
I have just opened a deposit account…
I have just opened a deposit account and already being fired with nonsense emails - Keep comms at a min please and use common sense, supposedly a Yorkshire trait.....Ha Ha Ha
27 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Owen,
Thank you for your feedback which is greatly appreciated!
Kind regards.
Resposta da Yorkshire Building Society
Hello Bhavna,
Thank you for your positive review. 🙂
Kind regards.
Resposta da Yorkshire Building Society
Hello Christopher,
Thank you for your positive feedback.
Kind regards.
A Experiência Trustpilot
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