Yorkshire Building Society Opiniões 

Trying to sort out care funds for my dad. I have an LPA in place. Unfortunately visited the Chester branch twice. First time understood that I didn’t have the information they requested so returned a second time with the information requested from their print off. Still not adequate.
The teller stepped away and whispered to her manager who didn’t even take the time to walk over and explain the issue - and they were not busy. I was offered a second print out of the same information.
It is a very stressful time for us and they couldn’t have made the visits more uncomfortable and lacking in compassion and empathy for our situation.
Very disappointed with the service and advice given. My dad has been a loyal customer for many years. I would have at least appreciated the manager explaining why the first information I was given was insufficient.

Friendly knowledgeable staff very efficient.

the staff were extremely helpful. Neeva especially explaining everything we needed to know in a professional and friendly manner.

Excellent customer service

Very friendly staff . Very efficient too . Thank you

New accounts.
Everything worked first time.

Branch in Lincoln very helpful also bearevement team when there were issues.

First and foremost, thanks to YBS for maintaining a presence on the High Street.
The icing on the cake? It was a pleasure to meet the very helpful and knowledgeable members of the society's staff in its Selby office.

Fantastic customer service. Popped into enquire opening a new account and the assistant explained all options. Very patient and knowledgeable. No need for appointments. Very straightforward.

The process and instructions are clear.
Online service is efficient.

Everything was handled very professionally by Andrew Sumner from start to finish

Polite,courteous and welcoming staff are really helpful.

Excellent service, good advise.

Very friendly welcoming and very willing to give advice.

Brilliant to walk into the YBS and open ISAs with no problem at all. The lady dealing with our transaction was very professional and friendly. Such a relief after attempts at online deals with other places led to nowhere but total frustration.

I had a very pleasant interaction & will be encouraging family & friends to join up with the Yorkshire building society.

Each and everyone I spoke to were well informed and explained everything clearly and showed great patience. I highly commend your staff training and will recommend your service to all my friends.well done to all.

Knowledgeable staff who informed me of my options. Smooth process great customer service experience 😊

Shugra I believe was the name of the lady that very efficiently opened my accounts with your building Society.