Katie at YES Energy Solutions was fantastic. She shared her valuable knowledge and offered plenty of suggestions and signposting on how to safe on energy. Thank you!
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Leia as opiniões dos outros
I am writing this review to share my great experience with YES Energy Solutions. I was incredibly happy with the advisor Omar Rana who helped me. He was very polite, professional, and clear in explain... Ver mais
I spoke today with one of your staff named Pravinder Makh, he was the most friendliest, supportive and knowledgable person and made me feel so much at ease. He was so so helpful, gave me lots of advic... Ver mais
Bash took the time to go through every aspect of how yes energy can help me going forward. Great customer service.
Informações sobre a empresa
Escrito pela empresa
YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.
Informações de contacto
Unit 8-9 Victoria Mills, HX4 8AD, Halifax, Reino Unido
- 01422 880100
- enquiries@yesenergysolutions.co.uk
- www.yesenergysolutions.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic customer service .
It made my experience great , because I got a fantastic advisor who gave me all the information I needed very helpful and understanding , thanks once again ,,yes energy solutions.
Very helpful
I spoke with Bash who was really friendly, helpful and most importantly non judgemental. He offered me loads of helpful advice and answered any questions thoroughly, taking time to make sure I understood all my options. A credit to the company, thank you for such a positive interaction.
Rebecca, one of a kind!
Today I had an amazing call with one of your advisers, Rebecca. She not only gave me invaluable advice, but she also spoke to me like a human being, which is so rare these days.
Give that woman a raise!! I know who to call if I ever need advice in the future. Thank you!
Spoke to a lovely gentleman called…
Spoke to a lovely gentleman called Bash. He helped me with my energy bills and also talked a lot about what I was entitled to. Can’t stress enough how much this has helped me very kind and understanding 10 out of 10 Man thank you very much.
Super customer service
The advisor had a friendly and caring manner. Very understanding and genuine. She explained information well and took time to make sure I understood what was being told. Very informative and a fast response email with all the helpful information.
I spoke to Bash who very informative…
I spoke to Bash who very informative and gave me lots of information needed to save energy he was very helpful and courtius and made everything understandable .
Friendly and helpful.
It was very clear and helpful.
Great service
Bash was calm and knowledgeable which put mind at rest. Even though I've not yet accessed the services advised about I now know Im not as lost with it as before
Self explanatory clear questions found…
Self explanatory clear questions found the experience satisfactory.
The lady i spoke with was lovely
The lady i spoke with was lovely, she listened and understood and gave great advice alongside emails with support networks. She made my grandfather feel relaxed which I am thankful for with him being 82 with a heart condition.
I had a call didn't think nothing of it…
I had a call didn't think nothing of it as I get spam calls all the time was reluctant to give details however through the post they sent me a leaflet in how to save money and heat and be aware of things really helpful I got a key to bleed my radiators and silver magnet I think this to put behind my radiator some condensation bits also so big thanks
I would highly recommend this company seems they are the true ones that are trying to help in all this chaos and crisis days give them a call give them a email get in touch ok bye from Emma
Positive talking
Spoke with Emily who was very charming and very knowledgeable.
Spoke clearly and positively.
Talked about various things I could benefit from.
So thank you Emily
The call handler was very professional…
The call handler was very professional and easy to understand.
Excellent staff member
I spoke today with one of your staff named Pravinder Makh, he was the most friendliest, supportive and knowledgable person and made me feel so much at ease. He was so so helpful, gave me lots of advice and pointed me in the direction of all the help I was entitled to. I struggle dealing with telephone calls at the moment but Pravinder made everything seem so much better. Thankyou so much!
Fiona the friendly consultant and…
Fiona the friendly consultant and advisor was very helpful and gave me links to some very valuable sources of help for my needs and I shall follow up on her recommendations in good time as I need to reach out!
Thank you 🙏
Kind regards
Vijay
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