YES Energy Solutions Opiniões 

537
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a chat with Gemma (Watson) at an event in our village. I didn’t know what to expect but she had lots of useful suggestions and made a couple of useful referrals. She followed up on our meeting... Ver mais

Classificada 5 em 5 estrelas

Katie at YES Energy Solutions was fantastic. She shared her valuable knowledge and offered plenty of suggestions and signposting on how to safe on energy. Thank you!

Classificada 5 em 5 estrelas

Mohamed was so helpful and advised me of many things I was completely in the dark about , lifted a weight off my shoulders , Thankyou

Classificada 5 em 5 estrelas

I am writing this review to share my great experience with YES Energy Solutions. I was incredibly happy with the advisor Omar Rana who helped me. He was very polite, professional, and clear in explain... Ver mais

Informações sobre a empresa

  1. Equipamentos e soluções de energia
  2. também em
  3. Instalação de gás

Escrito pela empresa

YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

537 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 64% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(537)

213 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Spoke with lovely young lady

Spoke with lovely young lady, Emilie, and she was so kind & understanding with genuine empathy.
I would strongly recommend that people with mounting energy debts contact this company for sensible advise.

13 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Had a phone call today with Luke

Had a phone call today with Luke, very pleasant and helpful. Gave me relevant advice, also made a referral regarding my boiler which was followed up five minutes later by a call from Cadent. Very positive experience thank you Luke.

12 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

…Outstanding Professional Support and Excellent Customer Service

Excellent Support and Professional Service
I had a very positive experience with YES Energy Solutions. Their team contacted me regarding energy support and explained clearly the assistance and services they could provide. From the beginning, they were professional, respectful, and very helpful.
They took the time to answer my questions patiently and made the whole process easy to understand. It is clear that they genuinely care about helping people and providing suitable support based on individual circumstances.
I truly appreciate their excellent customer service and professional approach. I would highly recommend YES Energy Solutions to anyone looking for trustworthy and supportive energy advice and assistance.
Thank you to the whole team for your help and kindness.

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was pleasantly surprised by the…

I was pleasantly surprised by the advice and support I received from the advisor, Luke. He was patient, extremely knowledgeable, and informative, without being overwhelming. He showed genuine empathy, and because of his support, I now feel able to sort out my debts and maintain my finances moving forward.
There are many services out there, but this one truly stands out to me. Thank you, Luke, for going above and beyond my expectations.

6 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with Prav Makh…

I had a great experience with Prav Makh from Yes Energy Solutions. He was very helpful, informative, and took the time to explain everything clearly so I could understand my options.

He also guided me through switching my E.ON energy from pay-as-you-go to a billed payment, which made things much easier for me to manage.

I really appreciated his support and professionalism throughout the process. Thank you again!

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

YES: What an excellent free and independent advice Network

A 'Cadent YES' call from your representative yesterday was in response to a request to check my excess energy situation incurred over a period of time during the winter when family members came to stay.
I can't recommend highly enough the quality of the service YES provided offering energy support and excellent advice and guidance.
I was notified beforehand about a planned phone call.
Their in depth assessment was both professional and friendly. He also ensured that I was fully aware of other available help. The call was followed up with an online survey to help pursue this advice. Thank you also for the YES energy solutions 'Energy Advice Guide', part of a great pack containing handy tips to help put advice into action. Thank you!

30 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I was asked to leave a review

I was asked to leave a review. Was supposed to have a call today. Never happened as I had received an email to say they would send advice instead. Then I get another email from the person I was supposed to have the call with asking me to leave a review. A review on what. They never contacted me .

28 de abril de 2026
Opinião espontânea
logótipo da YES Energy Solutions

Resposta da YES Energy Solutions

Hi Catherine, thanks for taking the time to share this, we’re really sorry for the frustration this has caused. This isn’t the experience we’d want for anyone. We’ve shared your feedback with our Advice team so they can look into this properly, and someone will be in touch with you directly. If you’d prefer to speak to someone sooner, you’re very welcome to call the team on 08081 642 444. Thanks again for flagging this with us.

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