I had a chat with Gemma (Watson) at an event in our village. I didn’t know what to expect but she had lots of useful suggestions and made a couple of useful referrals. She followed up on our meeting... Ver mais
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Leia as opiniões dos outros
Katie at YES Energy Solutions was fantastic. She shared her valuable knowledge and offered plenty of suggestions and signposting on how to safe on energy. Thank you!
Mohamed was so helpful and advised me of many things I was completely in the dark about , lifted a weight off my shoulders , Thankyou
I am writing this review to share my great experience with YES Energy Solutions. I was incredibly happy with the advisor Omar Rana who helped me. He was very polite, professional, and clear in explain... Ver mais
Informações sobre a empresa
Escrito pela empresa
YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.
Informações de contacto
Unit 8-9 Victoria Mills, HX4 8AD, Halifax, Reino Unido
- 01422 880100
- enquiries@yesenergysolutions.co.uk
- www.yesenergysolutions.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant Company
What a fantastic service. Lee was kind, warm, a great listener and empathetic, (with a GSOH). He really took the time to go everything thoroughly and was so supportive. I could not be happier with the experience. Everyone I have had dealings with in this company has been incredibly friendly and helpful. Definetly 100%
Very useful information
Hayley was great, pointing me to a lot of help and resources that could be helpful to me that i never knew about. Really nice and friendly. Would definitely recommend this service
Lees a star
Lee was great, friendly and super helpful. Thanks again Lee
The support from omar and fiona was…
The support from omar and fiona was comforting in what has been a very worrying and stressfull time fir me they gave me the reasurance thst there is help
Yes Energy Solutions
Yes Energy Solutions - helpful, informative, understanding, really helpful discussion with a very promising outcome, thank you so much.
Very helpful and signposted me in the…
Very helpful and signposted me in the right direction. Thanks. Ian Maxwell
Very helpful advice given which will…
Very helpful advice given which will help me in the winter months. Also referred me for a boiler service and given a carbon monoxide detector. Grateful for the service
Very friendly and informative chat with…
Very friendly and informative chat with Emilie from Yes. Thank you for all your kind help.
Kevin
Kevin, the advisor was really helpful, professional and informative. He took the time to listen to any concerns I had around my energy provider, and offered great advice on how to keep my home warm. His knowledge was second to non and his customer care was on that same level. I was asked if I minded my data being processed by AI to which I refused, purely on the basis of principle and safety. I object to my data being used in such a way as to never be processed, acknowledged or interpreted by any other than a human. Besides, if you allow AI to control information, you will eventually never be able to speak to any actual person, and will not get the customer service from representatives such as Kevin
Very Helpful Representative
Luke rang me at the time I'd been advised. He was friendly and helpful. He took the time to search for any help I might be entitled to and actually listened to my concerns. Unfortunately, as I live in a park home, this is something the Government doesn't seem to consider very much when coming up with their various schemes. How much help I'll be able to get is up for debate, but I can't praise Luke highly enough for his understanding of my problems.
The phone call was very helpful
The phone call was very helpful. Not entitled anything. We have been referred to the Citizen Advice bureau to see if my husband entitled to attendance allowance.
Thank you to Fiona for your time and support.
I have experience frustration and…
I have experience frustration and stress waiting for their call for more then a month and finenaly when they called they said they cannot help and offered to refere me to someone else, I couldn't go through the stress again so I rejected that.
Waisted my time and energy.

Resposta da YES Energy Solutions
A good experience
I was happy with every aspect of the procedure. In agreement with most other reviewers, I was impressed with the great care shown by all of the people. both the folk whom I saw at my home as well as those whom I did not see, but who were pleasant and polite over the 'phone. Over all it was a good experience.
Well done everybody involved.
Fabulous helpful advice!
I had a really great, personalised advice chat with my Advisor, they made sure that everything was really clear and i felt i was not rushed when I struggled to understand or work through information which i do usually struggle with, Something I fear was transformed into a really friendly chat with all my difficulties and challenges taken into consideration, my advisor showed me empathy and kindness leaving me with a feeling of being heard and seen, Which is such a refreshing change! Thankyou Lee for taking the time to go through everything with me, and for sending lots of signposting and information for further investigation in my own time.
100% recommend saying Yes to 'Yes'...! Thankyou so much! 😊💥🐺(🐈⬛-🦦-🐝 )
great advice and help offered by the…
great advice and help offered by the very pleasant agent
Excellent customer service by Prav
The very friendly, excellent customer service skills of Prav Makh! Speaking clearly and explaining everything to me and accepting my constant interruptions! Made me feel very comfortable explaining about my health issues. And l have had a positive outcome in receiving a grant. Prav also told me about schemes l was unaware of to assist with my health and purchasing white goods. Excellent service, Thankyou
Like was very explanatory and helpful. I would recommend to anyone who is looking for assistance.well explained with procedure in helping you with advice.
What can I say.,like was very helpful discussing the support I could be entitled to.
Very helpful
The whole conversation was VERY VERY…
The whole conversation was VERY VERY productive and informative EXCELLENT advice and information
Thank you
Fiona Teale-Marshall was fantastic
Fiona Teale-Marshall was fantastic, supportive, understanding and reassuring, great person to speak with.
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