Yorkshirefurniture 

Please has anyone actually received their orders? I payed £279 for a ladder style bookcase 3 weeks ago it was due for delivery on Tuesday the 1st but received a text that day to say there van had broken down and I would hear from them in the next 24 hours for a reschedule but have heard nothing! Have tried to ring but goes to answer phone have left messages but no one gets back to you also have emailed 5 times since Tuesday still no reply!

Ordered 2 bedside cabinets was emailed with we will give you a 2 hour time slot for delivery in next 48 hrs then had nothing for weeks they finally responded to numeroous emails stating item was out of stock yet was in stock on there website ...!?!? Asked for refund they said ok a month went by still no refund contacted them again and again still no answer or refund then replied telling us it’s our banks fault will have to wait 28 days.. another month passed still no refund ....!!! With what’s going on and not everyone being able to claim lost wages some are struggling yet you have con artists like this company ripping people of at will hopefully what goes around comes around and I hope it comes ten fold to people like you refund me mine and everybody’s money immediately and do the right thing ........

I got my money back after contacting my bank. Yorkshire furniture Co actually responded to my email on this occasion, saying that contacting my bank would significantly delay my refund. OK.
As stated from other customers, this company does not have a registered address, so you cannot go through small claims court if your bank cannot help.
How this company is still trading is absolutely beyond me!!

How I wish I'd read these reviews! If I could have put no stars or minus stars I would have! Do not touch this company with a barge pole!! A complete waste of my time and effort waiting for an item that doesn't come, poor communication, threatening emails, and finally lo and behold when they were allegedly packaging my item up it was apparently damaged beyond repair!! I wrote to say void it and I'd like to be reimbursed but no reply. I'm not sure this company is actually real certainly no way to give customer service if it is!

Ordered a sideboard and when chased kept getting the same response...”it will be with you next week or the week after” had to eventually raise a dispute through Klarna. Still awaiting refund. I don’t believe this company ever had any intention of dispatching the item and only got a response to my email after an issue was raised via a 3rd party. Avoid at all costs! They are con artists!

Ordered a tallboy in May. Here we are nearly at the end of August, no delivery, only a few email responses, nothing short of a con.
Requested a refund 28 working days ago, after chasing I get a response saying it will be refunded within 28 days, surprise surprise no refund.
Impossible company to deal with, don't go near them.

Like every other review here, they have taken my money and delivered nothing, funny they only answer reviews on this website and not any emails asking for money back! If you are reading this, and I know you are, give me my money back.

Do not use this company.

I ORDERED A BOOKCASE THEY TOOK MY MONEY NO PROBLEM BUT NEVER DELIVERED AND NOW STRUGGLING TO GET A REFUND
I WILL NOT BE DEALING WITH THEM AGAIN I DONT BELIEVE THEY EVER HAD IT IN STOCK

I placed an order on 2nd July. Like everyone else on here I've had very poor communication from their customer service - that's when they bother to reply at all. I've received around four emails since I first contacted them to chase a delivery date, they all said I'd get my delivery date any day now but I've had no delivery date, no delivery either, and finally today I've asked for my money back. This company has had £130 of my money for almost two months and doesn't even answer correspondence promptly. I wish I'd read these reviews before placing my order, because I'd have paid the extra to buy it from another supplier. Very disappointed. Wish me luck with my refund..
Just to add that I did indeed receive my refund as promised.

Same as other reviews been 2 months and no furniture!! And not responding to emails raised dispute with bank! AVOID!!!

Wholly endorse previous reviews. Urge anyone thinking of purchasing to take onboard the Trustpilot reviews I wish I had! I did get a refund 4 weeks after I advised I was raising a dispute.

What terrible people these are, they take you money and do not deliver the goods despite numerous emails.
I reached out to trade and standards and they advised the following...
Given that it seems Yorkshire Furniture Company has not made it's geographical location known you would be unable to issue a County Court claim against the business in respect of your order. To try to recover your losses your best course of action is to contact your bank and request a "charge back" in respect of this transaction as you believe it is fraudulent. May I also suggest you consider changing your bank account number to avoid any further monies being debited from your account.

Completely avoid, we ordered a TV unit in lockdown and was expecting to wait a while for delivery due to the circumstances, but wait we definitely did! there is zero communication from this company, it eventually got delivered weeks and weeks later after chasing several times, it arrived damaged which we have tried to resolve but they basically just ignore you, we are now filing a dispute as they don't respond whatsoever, do not buy from here!

I regrettably wish I had read these reviews before ordering with this company. Item wasn’t received within the time frame stated on the website at time of purchase. So asked for a refund as I had bought the same item from another company. Bad communication, and only reply if told that a dispute will be made. Please avoid.

Really nice furniture designs on the website, all looks great until you want the furniture delivered. Little or no communications from them as a company. I am hoping to get a refund after waiting 6 weeks. Rubbish company, will never use them again.

I wish I'd read these reviews before ordering. I ordered in May - nothing received. I've written several times to say I want to cancel the order and have my payment refunded but no response.

Avoid this company at all cost. Despite a slurry of poor reviews I decided to give them the benefit of the doubt and ordered a stags head at the beginning of July and still not arrived despite several promises of delivery slots in the next 48hrs etc. I am now asking for a refund and they are completely ignoring my emails. I will never use this company again and nor would I recommend them to anyone.

Bought 2, stone, Easter island heads back in March and paid the extra cost for speedier delivery. Expected the items within 10days. Here we are in August and we still have no delivery of my purchased goods.

Emailed the company twice and got the same reply both times. Something along the lines of them getting a delivery time sorted soon.

Needless to say, terrible company. Stole my money without delivering the products purchased.

My order was cancelled because Yorkshire Furniture Co. did not like my review. Luckily trust pilot have agreed that my updated review (removed word ‘scammed’) does not break any rules

I have still not received my refund for the order that I did not cancel. This is absolutely crazy and is no way at all to run a business or treat customers.

I have now raised a dispute with the credit card company and intend on alerting Trading Standards.

I have no means of communication other than email and the responses are not helpful (when I actually get one).

Avoid this supplier at all costs unless you want nothing but poor communication and to lose your cash !

Have emailed a number of times about a product and had no reply...glad I hadn't actually ordered if this is there level of customer service