Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v co... Ver mais
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Leia as opiniões dos outros
Prompt service with some issues. Missing chains sent immediately. Bought patterned vertical blinds for two different sized windows in the same room. One was perfectly random- loved it, the other windo... Ver mais
These guys... honestly, their patience with my endless enquiries is commendable. The blinds arrived and are absolutely spot-on (thanks mostly to my expert measuring!) but no, seriously - the product a... Ver mais
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A great company to deal with, we ordered our first Allusion blind and it looks so amazing we have purchased another. We have had a slight issue, however the customer service team have been straight on... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Informações de contacto
4,6
Excelente
190 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Resposta da Your Blinds Direct
Thanks, Vince.
We’ve always felt that buying online should be straightforward, with no fuss and no nasty surprises. We try to run things the way we’d want a company to deal with us, so it’s lovely to know we’re getting that right. Enjoy your purchase.
Resposta da Your Blinds Direct
Thanks for the review Ann, we've already sent the reply :) Come back any time.
A great company to deal with
A great company to deal with, we ordered our first Allusion blind and it looks so amazing we have purchased another. We have had a slight issue, however the customer service team have been straight onto it to rectify, I cannot fault the service, I would highly recommend.
7 de setembro de 2026
Resposta da Your Blinds Direct
It’s always lovely to hear from a customer who comes back to us, but even more so when we’ve had the opportunity to put something right, highlighting how proud we are of our customer service team. We’re sorry the blind had a small issue, but we’re glad we could get things sorted for you. Thank you for your understanding and for allowing us to put it right, we really appreciate your kind words and your continued support.
Very helpful..
Very helpful... easy to contact.. precise instructions... great blinds... very happy 😊
26 de agosto de 2026
Resposta da Your Blinds Direct
Thanks for taking the time to leave a review. We know ordering made-to-measure blinds can sometimes feel a bit daunting, so it’s great to hear you found everything straightforward and had the help you needed along the way.
We hope you enjoy your new Wooden Venetians.
Third blind purchase
This is the third matching blind I have bought from Your Blinds Direct. I like the 35m wide slat profile and the natural white colour to the True design.
I now plan to purchase vertical blinds for my patio doors at the end of this month
26 de agosto de 2026
Resposta da Your Blinds Direct
It’s always lovely to see returning customers, so thank you for choosing us for a third time. It sounds like you’ve found a style and finish that really works for you, and we’ll be happy to help when you’re ready for the verticals for your patio doors.
Thanks again for your continued support.
It arrived damaged,,had to repair the…
It arrived damaged,,had to repair the shutter
6 de agosto de 2026
Resposta da Your Blinds Direct
We’re disappointed to receive a one-star review, particularly as we were keen to help resolve the issue.
As soon as the customer contacted us, we responded and asked for some additional information so we could properly assess what had happened and determine the best way to put things right. Unfortunately, we didn’t receive a further response, which meant we were unable to investigate the matter any further or offer a suitable resolution.
We will always do our best to resolve any issues as quickly and effectively as possible, and we’re sorry we weren’t given the opportunity to do so on this occasion.
The blinds are excellent and the prices…
The blinds are excellent and the prices are very good. Why only four dtars< Well make sure that you measure everything perfectly as reordering a part is painfully expensive. To be fair it was my bad!
15 de julho de 2026
Resposta da Your Blinds Direct
Thank you for your review and for being so honest!
Measuring can definitely be the trickiest part of ordering made-to-measure blinds, but we're really pleased to hear you're happy with the finished result. We appreciate your feedback and hope you enjoy your new blinds for many years to come.
Good delivery 100% customer care
Good delivery time,good quality blind
Excellent customer care
1 de julho de 2026
Resposta da Your Blinds Direct
One of the nicest compliments we can receive is knowing you felt well looked after throughout your order.
We put a lot of care into every stage, from manufacturing to delivery, so it's great to know that came across.
Thank you for your kind words and for choosing Your Blinds Direct.
This is 2nd order
This is 2nd order. Very happy with the my purchase. Found YBD to be one of the few companies selling different colour frames for Perfect fit blinds and the purchased mahogany colour frames were perfect match to our windows.
2 de julho de 2026
Resposta da Your Blinds Direct
Welcome back, and thank you for choosing us again.
Finding the right finishing touches can make all the difference, so it's lovely to hear the mahogany frames blended in so well with your windows.
We really appreciate your continued support and hope you enjoy your new blinds.
Matching blinds
I ordered these blinds because they match the ones we have on the rest of the house. They look lovely.
24 de junho de 2026
Resposta da Your Blinds Direct
There's something really satisfying about carrying the same style throughout a home, so we're pleased we could help you complete the look.
Thanks for choosing us again, and we hope you enjoy your new blinds for many years to come.
Great service
Great service again we were kept up to date with our order by Chris, the colour we chose was out of stock but we received the blinds earlier than expected which was brilliant.
3 de junho de 2026
Resposta da Your Blinds Direct
It's always rewarding to know that even when things don't go exactly to plan, the experience still leaves a positive impression. We'll make sure Chris sees your kind words, and we're delighted everything worked out in the end.
Thanks for your continued support.
As described
Finally found the chargers that I needed so badly for ages! Thank you! Well packaged for delivery and a prompt arrival. All work great, thank you!
24 de junho de 2026
Resposta da Your Blinds Direct
It's always satisfying when you can finally track down that one part you've been searching for! We're glad we could help get your motorised blinds back up and running, and it's great to know everything arrived safely.
Thanks for your review, and if you ever need anything else, we're always happy to help.
Great blinds
27 de maio de 2026
Resposta da Your Blinds Direct
We really appreciate you taking the time to leave us a review. It's great to know you're happy with your new blinds, and we hope they bring the perfect finishing touch to your home.
Thanks for choosing us, and we hope to help you again in the future!
Ordering was easy.
Ordering was easy.
The blinds were delivered on time.
The blinds look great when installed
19 de junho de 2026
Resposta da Your Blinds Direct
It's always nice to hear when everything goes smoothly from start to finish. We're delighted your new blinds are in place and helping to complete the look of your room.
Thanks for choosing us and for taking the time to leave your feedback!
Excellent product
Excellent product, high quality. Superb communications from the company, verifying measurements etc. Thoroughly recommend
19 de maio de 2026
Resposta da Your Blinds Direct
Kim stop it, you'll make us blush!
Seriously thank you for such kind words. We try to keep communications to a minimum, concentrating on being informative and effective.
Enjoy your purchase.
Really pleased with the shutters and…
Really pleased with the shutters and they fit perfectly. So much light coming in to the room now. Delivery was within the timeframe of the site.
8 de junho de 2026
Resposta da Your Blinds Direct
Thank you for leaving a review. We also love the Perfect Fit Shutters. The fact that you don't need to drill is a huge win. Glad you're enjoying your purchase. Come back again anytime.
Everything about ordering from here was…
Everything about ordering from here was great. The advice and support was great to make sure the fitting was spot on. Really easy to put up and they’re exactly what we needed, thanks!
14 de maio de 2026
Opinião espontânea
Resposta da Your Blinds Direct
It’s great to hear the support from our team helped make the whole process straightforward from start to finish. Getting the fit right can make all the difference, so we’re really pleased everything came together nicely for you.
Thanks again for choosing us, we hope you enjoy the new blinds for a long time to come.
Great company!
We got blinds for our kitchen, bedroom and spare room and we love them! They arrived really quickly and were so easy to put up! And they make our house look lots more homey!
6 de maio de 2026
Opinião espontânea
Resposta da Your Blinds Direct
There’s something really satisfying about seeing a few rooms come together at once, so it’s lovely to hear the new blinds have helped make your home feel even more welcoming. We’re so pleased everything arrived quickly and was simple to get installed.
Thanks for taking the time to leave such a kind review.
Resposta da Your Blinds Direct
Thank you for taking the time to write a review, we appreciate every single one. With such a short, but positive review, we're left wondering what your experience was lacking.
Communication was excellent
Communication was excellent. Blind fitted in 5 minutes and looks amazing.
Tube in delivery was damaged but driver asked us to check items and all was good.
30 de abril de 2026
Resposta da Your Blinds Direct
Really glad to hear everything arrived safely despite the tube being damaged in transit with the courier, and that the blind was up in no time at all!
We pride ourselves on providing great customer service, so it’s lovely to know that came across during your experience with us.
Thanks for taking the time to leave a review, we really appreciate it.
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