Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v co... Ver mais
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Prompt service with some issues. Missing chains sent immediately. Bought patterned vertical blinds for two different sized windows in the same room. One was perfectly random- loved it, the other windo... Ver mais
These guys... honestly, their patience with my endless enquiries is commendable. The blinds arrived and are absolutely spot-on (thanks mostly to my expert measuring!) but no, seriously - the product a... Ver mais
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A great company to deal with, we ordered our first Allusion blind and it looks so amazing we have purchased another. We have had a slight issue, however the customer service team have been straight on... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Informações de contacto
4,6
Excelente
190 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helped when needed advise
Helped when needed advise. They delivered the parts needed very quick
11 de abril de 2025
Resposta da Your Blinds Direct
Jeanette,
Thank you for the lovely review. We have very knowledgeable staff members, that are always willing to help with any queries. Stock dependant, we try to have a quick turn around on accessories and parts, we're glad you found it speedy.
Resposta da Your Blinds Direct
Thank you for leaving a review, we really appreciate it. Every review helps grow our business. Enjoy your purchase.
The company was so helpful when we…
The company was so helpful when we discovered that the material we had ordered was discontinued. They sent us a selection of samples which helped us choose another fabric. They helped us with the measurements and now that the blinds have been installed we are so pleased with them.
21 de fevereiro de 2025
Resposta da Your Blinds Direct
So glad we could help you find the perfect fabric. Sometimes a little hiccup leads to an even better choice, and it’s great to hear you’re happy with the end result. Thanks for your lovely review, we’re always here if you need us again!
Lovely blinds qwick dilivery and great…
Lovely blinds qwick dilivery and great customer service highly recommend
14 de fevereiro de 2025
Resposta da Your Blinds Direct
Thank you so much Catherine!
Great to hear you’re happy with everything and that your blinds arrived nice and quickly. We always love hearing from our customers, and your recommendation means a lot. Come back anytime, we’re happy to help.
Resposta da Your Blinds Direct
It's amazing what a great set of blinds can do! Just like the TARDIS, sometimes a room can feel much bigger on the inside with the right touch. We're so glad you're happy with the look, thanks for your review!
So easy to order
So easy to order. Quick delivery. Blinds are of a superb quality and I would highly recommend them.
11 de março de 2025
Opinião espontânea
Resposta da Your Blinds Direct
Thank you for your kind words, we really appreciate it! We're so pleased you found the ordering process easy and that you're happy with the quality of your blinds. Your recommendation means a lot to us, and if you ever need anything else, we'd love to help again. Come back anytime!
Resposta da Your Blinds Direct
Fantastic to hear everything was easy from start to finish! We love making things simple for our customers, and it’s great to know you’re happy with our service.
Thanks for your review, enjoy your new blinds!
Resposta da Your Blinds Direct
Here at YBD we try to make your shopping experience at simple as possible & we love hearing your feedback. Thank you for the wonderful review.
Resposta da Your Blinds Direct
Speed and efficiency are what we do best!
Glad we could help so quickly, thanks for your review. We really appreciate every single one.
Excellent service
Excellent service. Needed a charger for a remote control blind. Ordered and arrived within 3 days. Excellent service.
27 de janeiro de 2025
Resposta da Your Blinds Direct
Glad we could get the charger to you quickly! We know how important it is to keep those motorised blinds running smoothly. Thanks for your kind words and for choosing us!
Fitted perfectly
Good instructions on measuring, exactly colour needed including mahogany effect frame. When arrived fitted perfectly.
17 de janeiro de 2025
Resposta da Your Blinds Direct
Thanks for your lovely review! We're delighted everything turned out just right and that the fit was spot-on. Enjoy your new blinds!
If you have time, we would love to see a picture of the blinds fitted.
Resposta da Your Blinds Direct
Thank you for such a lovely review, straight to the point, we like that. We've been working on ramping up our production speed just recently, so thank you for noticing. Have a great day.
Wrong goods description
8 de janeiro de 2025
Resposta da Your Blinds Direct
This customer chose the wrong colour and now they’re annoyed. We did try to resolve this matter amicably by offering the customer a discount on another colour, but instead they decided to try and force a refund though PayPal and leave a 1-star review.
He purchased some Vertical blinds without using our free sample service (up to 8 free samples). By viewing our samples at home, you can make an informed decision if the colour is right for your window space. This customer decided not to do this and purchased the fabric based on the colour of his computer screen.
Excellent pre-sales customer service &…
Excellent pre-sales customer service & very knowledgable.
6 de dezembro de 2024
Resposta da Your Blinds Direct
Thank you for your kind words! We're thrilled to hear that our team could provide the support and expertise you needed. If you have any more questions or need assistance in the future, we're always here to help.
Lovely blind
Really lovely blind. Had seen the pattern elsewhere on other sites but price varied so much site to site. Saved £40 by using this company and delivery was faster than expected and blind is good quality so would definitely recommend this company
17 de dezembro de 2024
Resposta da Your Blinds Direct
Saving £40 and getting a gorgeous blind? Now that’s what we call a win-win! 🏆 We’re so glad you chose us, and we’ll always be here to bring you great deals and even greater blinds. Thanks for the glowing recommendation! 😊
Our blinds are beautiful the service we…
Our blinds are beautiful the service we got was 10/10 and we were contacted to make sure we recieved the item we have had blinds made for the whole house can highly recommend 5 🌟 all the way thankyou
12 de dezembro de 2024
Resposta da Your Blinds Direct
A whole house of blinds? You’re officially part of the Your Blinds family now! 🏡✨ Thank you for trusting us with your windows (and for the 5-star review)! We’re blushing over your kind words and always happy to help.
Highly recommend
We've bought from Your Blinds a number of times over the last year & always been happy with the quality of the blinds & their service. When we've had any technical queries, they've always got back to us quickly & resolved the issue. Highly recommend. recommend.
11 de dezembro de 2024
Resposta da Your Blinds Direct
Repeat customers like you are the sunshine to our blinds! 🌞 Thank you for your loyalty and kind words. We’re thrilled to hear we’ve consistently brightened your spaces—and your day with our service. Here’s to many more happy windows! 🪟
High quality, good prices, great customer service.
An easy buying process, great customer service, great prices, early delivery, and seemingly high quality (still need to hang but already opened and checked). What else could one ask for?
9 de dezembro de 2024
Resposta da Your Blinds Direct
Easy, great, early, and high-quality—you’re making us blush! 😄 Thanks for the lovely review. What else could we ask for? Maybe just for you to enjoy your blinds to the fullest!
Suburb service and after care
Suburb service and after care. Great correspondence an d efficient
9 de dezembro de 2024
Resposta da Your Blinds Direct
Those are words we love to hear! Thank you for your kind words. We’ll keep up the top-notch service, so you can keep enjoying it. Cheers to your new purchase! 😊
Excellent customer service
Excellent customer service
Knowledgeable staff
Great Service
Great product
6 de novembro de 2024
Resposta da Your Blinds Direct
Richard,
Thank you for a wonderful review. Our customer service is the heart of our business, we try to keep our staff well informed.
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