Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v co... Ver mais
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Leia as opiniões dos outros
Prompt service with some issues. Missing chains sent immediately. Bought patterned vertical blinds for two different sized windows in the same room. One was perfectly random- loved it, the other windo... Ver mais
These guys... honestly, their patience with my endless enquiries is commendable. The blinds arrived and are absolutely spot-on (thanks mostly to my expert measuring!) but no, seriously - the product a... Ver mais
A empresa respondeu
A great company to deal with, we ordered our first Allusion blind and it looks so amazing we have purchased another. We have had a slight issue, however the customer service team have been straight on... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Informações de contacto
4,6
Excelente
190 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt dispatch and delivery.
18 de outubro de 2023
Resposta da Your Blinds Direct
Keith,
Thank you for leaving a review. Time is one of the biggest commodities, so we try not to waste any.
Great service
4 de outubro de 2023
Resposta da Your Blinds Direct
Ian,
Short but sweet. Thank you for leaving a review, we appreciate every single one.
Ordered and delivered on time
Ordered and delivered on time .Queries answered on the phone without delay.
27 de setembro de 2023
Resposta da Your Blinds Direct
Hi Daverall,
I will pass you praise on to the CS team, they are always happy to help.
Thank you for the kind review.
I took Fauxwood to mean the grain…
I took Fauxwood to mean the grain effect on Sunwood Blinds. Ordered the blinds and received plain blinds. Was told tough luck.
5 de setembro de 2023
Resposta da Your Blinds Direct
Customer made the wrong choice and blamed us for not supply another blind for free. Customer was never told 'tough luck' this is a fabrication, we clearly explained that product descriptions are on the website. if you are unsure of any terminology our help desk is always ready to answer any queries.
Resposta da Your Blinds Direct
Murray,
Thank you for supporting a family run business. Hope you enjoy your product.
Excellent service
I called up and was told how to order via the website, it was user friendly. Received battery charger within days. Professional, polite service.
23 de agosto de 2023
Resposta da Your Blinds Direct
Pauline, Glad we could be of service. Thank you for the kind review.
Recommended for venetian blinds!
Very good, clear website allows you to specify correct sizes. (In my case, Venetian Blinds) Amazing value, delivered promptly, with all required hardware and detailed instructions.
25 de julho de 2023
Resposta da Your Blinds Direct
David, Thank you for taking the time to write such a wonderful review. It means a lot to a family business like ours.
Excellent quality and service xx
1 de junho de 2023
Resposta da Your Blinds Direct
Julie,
Thanks for the review. Short and sweet, we love it xx
Blinds Direct ...Purchased Allusion blinds in Horizon…
Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v competitive, had I used a blinds fitting Co, this job would've cost double the £s. Extremely easy to fit,top rail extremely lightweight & quick to install as were fabric slats. 230cm rail length & didn't require another pair of hands. One woman job 👌😁 .Absolutely stunning finish. One minor omission-no screws included with brackets however doesnt detract that Blinds Direct... 100% first class !!!!
4 de junho de 2023
Resposta da Your Blinds Direct
Wow! What a review. Kat, thank you very much for such an in-depth review, we love it. Allusion blinds are a brilliant statement piece and were glad you’re enjoying your order.
High quality, easy to fit and look…
High quality easy to fit and look amazing
Customer service is great very helpful friendly and happy to go the extra mile something that is missing in the world today
We will be recommending to everyone
Neil J
16 de maio de 2023
Resposta da Your Blinds Direct
This review nearly brought tears to our eyes with its kind words. Thank you for taking the time to write us a review, we appreciate you and your business.
Finished product not as expected
Have ordered 4 blinds from your blinds direct over 3 separate orders first 2 orders were excellent for quality and speed of service but slightly disappointed with my latest order regarding quality (end brackets won’t stay on) and also motor battery was flat.
4 de junho de 2023
Resposta da Your Blinds Direct
Stephen,
Thanks for leaving a review. If you had let us know about your issue with the brackets we could have solved it. Due to the laws on battery transportation, we can only send batteries with a minimal charge. We would always advise charging batteries before first use.
Nice for what we paid
Perfect fit but no fixings or instructions. The weights were a bit ugly so we removed those.
Packaged really well.
Nice blinds would buy from this company again.
23 de maio de 2023
Resposta da Your Blinds Direct
Amanda, Thank you for the review. All our instructions are online to save on paper waste.
The 'ugly' weights are industry standard, but there is an option on our site to upgrade to sealed pocket weights, which do away with the link chain for a modern, clean look.
Excellent no fuss service at a great…
Excellent no fuss service at a great price.
Goods recieved earlier than notified
Many thanks
15 de maio de 2023
Resposta da Your Blinds Direct
Whenever we can we'll try our best to get orders out earlier than expected. Thank you for the review.
5* Quality
Excellent quality blinds fast delivery exactly what we wanted. Website was also very easy to use.
24 de abril de 2023
Resposta da Your Blinds Direct
We're always happy when a new review pops up, thanks for leaving such a wonderful one.
Exactly what I needed
11 de maio de 2023
Resposta da Your Blinds Direct
Richard, Exactly the kind of review we needed. Thanks for supporting a small business.
Customer Focused Company
Supplied a quality product at a very good price, and went that extra mile to satisfy my order when the courier failed to deliver. Obviously a customer focused company.
8 de maio de 2023
Resposta da Your Blinds Direct
James,
If I had to pick a review of the month, this would be it. Thanks for being a great customer.
Bought on line but were all they claimed…
Bought on line but were all they claimed .arrived on time and good quality material and fittings.
17 de abril de 2023
Resposta da Your Blinds Direct
Thank you for the review.
Fast delivery and fantastic quality
Fast delivery and fantastic quality. Highly recommended.
20 de março de 2023
Resposta da Your Blinds Direct
Jad,
Thanks for taking the time to leave a review, we appriciate it. Have a great day.
great blinds
16 de março de 2023
Resposta da Your Blinds Direct
Short & sweet, we like that. Thanks for the review.
Good communication all the way through…
Good communication all the way through good team
10 de março de 2023
Resposta da Your Blinds Direct
Nigel, Thank you for the brilliant review. You've been a great customer, come back any time.
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