Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v co... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Prompt service with some issues. Missing chains sent immediately. Bought patterned vertical blinds for two different sized windows in the same room. One was perfectly random- loved it, the other windo... Ver mais
These guys... honestly, their patience with my endless enquiries is commendable. The blinds arrived and are absolutely spot-on (thanks mostly to my expert measuring!) but no, seriously - the product a... Ver mais
A empresa respondeu
A great company to deal with, we ordered our first Allusion blind and it looks so amazing we have purchased another. We have had a slight issue, however the customer service team have been straight on... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Informações de contacto
4,6
Excelente
190 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Your Blinds Direct
Kevin, Thank you for this, we really appriciate your review, it's brightened up the cloudy day.
received Item as ordered and in time…
received Item as ordered and in time frame stated. Will be using in future
29 de março de 2023
Resposta da Your Blinds Direct
Stephen, If there was an award for our favourite review of the month, this would be it. Thank you and we hope to see you again.
Easy to order and reasonably priced
Easy to order and reasonably priced. Delivery arrived in good time with zero damage! Everything was exactly what I ordered.
24 de março de 2023
Resposta da Your Blinds Direct
Ian, Thank you for the ultra postive review, what a great way to start the day. We're happy that you're happy.
5***** for service, quality and delivery
Delivered within the stated timescale, packaged securely. I ordered the 50mm Sunwood Lima blinds and I’m really impressed by the quality. I have the same blinds at almost every window and it’s transformed the appearance of my home. I highly recommend this company.
20 de fevereiro de 2023
Resposta da Your Blinds Direct
Vivian, What a wonderful review, thank you for being part of our adventure. We're happy your house has become a home :)
Blinds arrived on time and fitted…
Blinds arrived on time and fitted perfectly. Great service
21 de março de 2023
Resposta da Your Blinds Direct
Annette, thank you leaving a review. We are loving your choice of colour.
Resposta da Your Blinds Direct
Mr Tyrell,
Straight to the point, we like that. Thank you for the review, come back anytime.
The price difference
The price difference between other site's, happy with my purchase would use company again.
30 de janeiro de 2023
Resposta da Your Blinds Direct
Jason,
Thanks for the brilliant review. We do try to be competitive as possible and pass the savings on to our customers.
Be careful when ordering tapes on your…
Be careful when ordering tapes on your blinds for large windows with uprights as they're not designed to match the uprights and you're not told this when purchasing. Also, they were delivered on separate deliveries so I had to pay for the fitter to come back out. The blinds however are very good quality.
13 de fevereiro de 2023
Opinião espontânea
Resposta da Your Blinds Direct
This review is unjustified.
We helped the customer with queries they had before the purchase and not once did they ever question the tape positions. If they had we would have responded that tape positions are industry standard and determined by a computer, the locations are not a configurable option. 5 minutes research would have revealed this.
Regarding the separate parcels, we are not accountable for how the couriers decide to deliver the items.
We would always advise not booking a fitter until you have the products in your hands.
The customer however was very polite in their complaint.
Resposta da Your Blinds Direct
David, thanks for your review. As a manufacturer we always strive to get orders out the door as fast as possible.
Great service
24 de janeiro de 2023
Resposta da Your Blinds Direct
Hi Ben, Short but to the point, we like it. Thanks for the review :)
Fantastic service and quality. Really quick delivery
8 de fevereiro de 2023
Resposta da Your Blinds Direct
Matt, thanks for the awesome review. :)
Very good just as ordered really pleased
30 de janeiro de 2023
Resposta da Your Blinds Direct
Thanks for the review Thomas. Enjoy your purchase.
Very impressed with my blinds
Very impressed with my blinds .
Delivery was as quoted. Very happy customer
10 de janeiro de 2023
Resposta da Your Blinds Direct
Jonathan,
Thanks for the great review, we appreciate you taking the time.
Happy customer = Happy Business :)
Ordered a big sheer blind came in a…
Ordered a big sheer blind came in a total of six days now that's what you call service. cannot thank you enough 👍
18 de janeiro de 2023
Opinião espontânea
Resposta da Your Blinds Direct
Hi Barry,
Thank you very much for your honest review. It has brightened up our grey January. :)
Superb quality blinds
Superb quality blinds. Helpful measuring guides. Streamline ordering and excellent Customer services.
2 de dezembro de 2022
Resposta da Your Blinds Direct
Kellie, thank you for the brilliant review. Enjoy the festive season.
Quality product, easy install.
Good quality blinds made to order. Manufactured and delivered within a week. The instructions were good and the blinds would have been easy to install had it not been for a hard concrete lintel above my window. Professional company, would highly recommend.
29 de outubro de 2022
Resposta da Your Blinds Direct
Glenn,
Thank you for such an in depth review. Sometimes home renovation isn't easy, but im glad we could supply you with a quality product.
Extra blind battery chargers
I needed extra chargers for the batteries in my roller blinds to make life easier for me.
I ordered the 5 I needed over the Bank Holiday and they were with me before the week was out.
They were as described (3m cables which were important to me) and they all worked well.
Thank you.
5 de setembro de 2022
Resposta da Your Blinds Direct
Peter,
We're happy that you're happy.
Thank you for the wonderful review.
Good value & Speedy delivery
23 de setembro de 2022
Resposta da Your Blinds Direct
Mike,
Straight to the point, I like that.
Thanks for the honest review
Resposta da Your Blinds Direct
Julie,
Short but sweet, thanks for the brilliant review.
3rd time ordering blinds
3rd time ordering blinds, and once again excellent service provided, a perfect fit and look amazing. Would highly recommend this company.
18 de agosto de 2022
Resposta da Your Blinds Direct
Russell,
Welcome back, I guess we must be doing something right :)
Thanks for taking the time to leave a review.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.