If I could leave one star I would, shipping is horrendous! Over 2 weeks later I still have no product I bought and was charged for. Tracking label shows label created usps waiting for item for a week... Ver mais
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Leia as opiniões dos outros
I love how you can set up individual profiles for each dog, in your account. All of the products I have purchased have been of good quality (including: towels, bandanas, dog toy, cards, notebooks). On... Ver mais
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************************************************* Great personalised pet presents! With so many options, we made an individual Christmas present for each staff pet. Parcels arrived promptly and w... Ver mais
A empresa respondeu
A user friendly website with quirky gifts for dog lovers. I bought a bag for ""Frank's stuff" for his holidays. Reasonable price and high quality. A fun and seamless shopping experience. Top notch! Lo... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog.
Informações de contacto
Reino Unido
- support@yappy.com
- yappy.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 21% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always good quality products and they…
Always good quality products and they keep you informed of delivery times - customer service great too - in my opinion, one of the few trustworthy businesses left - keep up the good work 🐾

Resposta da Yappy.com
Best Doggo gifts on the net !
Great company to deal with, fast delivery with something to make every Dog lover smile. George my Chihuahua says he wouldn't shop anywhere else 🐕

Resposta da Yappy.com
Absolutely quality dog bowls
Absolutely quality dog bowls
Everyone asks where there from have just ordered more for my new puppy

Resposta da Yappy.com
Yappy have become my go to company for…
Yappy have become my go to company for personalised gives at Christmas and Birthdays .Great products good value and Herbie our hound wouldn't go anywhere else

Resposta da Yappy.com
I ordered the board game as a gift for…
I ordered the board game as a gift for my wife on our anniversary. It arrived a day early and it exceeded my expectations in quality.
I would buy from them again.

Resposta da Yappy.com
Brings a smile.
I have used Yappy.com several times now. Plenty of choice, great quality, reliable, prompt delivery. Just browsing the website makes me smile . Gifts and cards produce big smiles and chuckles from the recipient's Mum and Dad too!
I will definitely be back.
Thank you!

Resposta da Yappy.com
Top quality
Good communication. Excellent product quality and personalisation was superb. Delivered well within specified time. Definitely will buy from them again.

Resposta da Yappy.com
Quality products
Lovely, quality products, very impressed and speedy delivery. Thank you very much

Resposta da Yappy.com
My Daughter really loved her…
My Daughter really loved her personalised pet blanket
Thank You

Resposta da Yappy.com
Sids search and find book
Sids search and find book was a great success at Christmas
All family and friends enjoyed following hie escapades
Highly recommend this book
Well done Yappy.com

Resposta da Yappy.com
No Stock - Supplier Issues - Bowls
Subject: Disappointed with Lack of Small Bowls and Inconvenience of Website
To Whom It May Concern,
I am writing to express my extreme disappointment with my recent experience trying to purchase bowls from your company. I must say that the recent experience has left me feeling frustrated and disheartened.
I recently visited your website with the intention of purchasing a set of small personalised bowls for my two Westies. However, to my dismay, I discovered that there were no size small bowls available in stock. This was highly disappointing.
To make matters worse, I found the process of trying to identify which sizes were available to be incredibly frustrating. Your website does not allow customers to filter products by size, meaning that I had to click on each individual bowl to check its size. This not only wasted a significant amount of my time, but it also made the shopping experience unnecessarily complicated and tedious.
After spending a considerable amount of time navigating your website, I finally resorted to contacting your customer service team for assistance. Regrettably, the response I received was a generic message stating that you are “working with your suppliers to replenish stock.” This response did little to address my concerns or provide a timeframe for when the small bowls might be available again.
I am left wondering how a company of your stature could be facing a shortage of bowls, and why the website lacks a basic feature to filter products by size. As a customer, I expect to have a seamless and straightforward shopping experience, and this recent experience fell far short of my expectations; for being a personalised service.
Furthermore, the lack of small bowls in stock reflects poorly on the variety and choices offered. I have come to expect a wide selection of products from your brand, and I was deeply disappointed to find such a limited availability of the items I was seeking.
In light of these issues, I am left feeling let down and dissatisfied with my experience. I had hoped for a simple and efficient process of purchasing small bowls, but instead, I encountered a series of obstacles that left me feeling frustrated and disenchanted.
I sincerely hope that you will take my feedback into consideration and work towards improving the availability of products on your website, as well as implementing features that will enhance the customer experience. I value your brand and have been a loyal customer, but I cannot overlook the shortcomings that I encountered during this recent experience.
I trust that you will take the necessary steps to address these issues.

Resposta da Yappy.com
Happy dogs…
I bought some gifts for Christmas again this year, the products and service are brilliant.
Very quick delivery even on personalized goods. Animals are a family member and to see them opening gifts is second to none.
Giving a gift to a friend with a new puppy is second to none. Let's make people and pet's happy. Well done to the Yappy team. 👍

Resposta da Yappy.com
A personal touch service, great quality and reasonable prices
A nice and user friendly website with a bit of a personal touch. There is a good variety of items to choose from of great quality and reasonable prices. I have bought several personalised items from Yappy and am more than happy with all. Great attention to detail is given for all purchases which are always delivered in good time. I would not hesitate to recommend them for a unique and personal service at a reasonable price.

Resposta da Yappy.com
Great purchases
I purchased 4 items as gifts and the recipients loved them. Great quality, nicely presented and timely delivery. Would highly recommend 😊

Resposta da Yappy.com
Wonderful gifts
Wonderful gifts - have bought many things for my own family’s dogs in the past. This time, I ordered tea towels for a friend that were personalised with her pup. So sweet! Website is easy to use, delivery is swift, and the products are fabulous!

Resposta da Yappy.com
Excellent all round
“Excellent site with great options and such fun ideas. Being able to match up a face to that of our dog was brilliant. We ordered a book which was personalised and the beautiful hardback came in a high-quality presentation box making the present even better for the recipient. We all loved it. ”

Resposta da Yappy.com
Another great Yappy gift
I have had a number of goodies from Yappy and they have always been excellent quality - latest a personalised notebook. I always look there first for new gift ideas

Resposta da Yappy.com
Arrived within time frame given
Arrived within time frame given. Mug and book good quality and made my brother laugh.

Resposta da Yappy.com
Very Happy yappy thank you all the…
Very Happy yappy thank you all the products I have bought from you have been 💯 just brilliant. Cards calendars and throws also my ROXANNE dog bowl wonderful. Thank you so much . Keep up the brilliant work you do to keep our pets happy 😊 xx

Resposta da Yappy.com
We are really disappointed
We are really disappointed. Our Dog should have been in the puzzle but sadly was not. This was brought as a gift for my wife for Christmas.
There is no contact phone number to communicate with the company that we can find either.
We have emailed the company who are not open now until after the New Year and await their response

Resposta da Yappy.com
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