If I could leave one star I would, shipping is horrendous! Over 2 weeks later I still have no product I bought and was charged for. Tracking label shows label created usps waiting for item for a week... Ver mais
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Leia as opiniões dos outros
I love how you can set up individual profiles for each dog, in your account. All of the products I have purchased have been of good quality (including: towels, bandanas, dog toy, cards, notebooks). On... Ver mais
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************************************************* Great personalised pet presents! With so many options, we made an individual Christmas present for each staff pet. Parcels arrived promptly and w... Ver mais
A empresa respondeu
A user friendly website with quirky gifts for dog lovers. I bought a bag for ""Frank's stuff" for his holidays. Reasonable price and high quality. A fun and seamless shopping experience. Top notch! Lo... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog.
Informações de contacto
Reino Unido
- support@yappy.com
- yappy.com
3,6
Aceitável
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 21% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We bought some coasters with the…
We bought some coasters with the picture of our dog as a puppy on them. They were gorgeous , actually to good to use. Would definitely recommend .
8 de junho de 2024
Opinião espontânea
Resposta da Yappy.com
Hey Buttonnose! 🙋
Thank you so much for taking the time to leave us this wagnificent feedback! 😍
I'm elated to hear you woof your new coasters so much that they're too good to use! They do make great little ornaments too! 💜
Hope to see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
We love Yappy.com in our house
We love Yappy.com in our house. We've been shopping here for about 4yrs for our furry family. We loved it then, and we still love it now. Long may it continue.
I love the personalisation and the avatars! Such a great idea.
We used to buy the monthly subscription boxes for our rescue. They were such a treat for him..and us, watching him unwrap them! Hope they bring them back soon!
23 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hey there Miss Connor! 👋🏻
Thank you ever so much for leaving us this rebarkable review! 🥰
Hearing that you have shopped with us for 4 years is truly wagnificent, and we thank you endlessly for your suppawt! 💜💜
Until next time we meet again! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Resposta da Yappy.com
Hey Jane! 🙋
Thank you so much for taking the time to leave us this furbulous ⭐⭐⭐⭐⭐ feedback!
It's great to hear how much you always enjoy your Yappy experience!
Hope to see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Gorgeous products personalised and…
Gorgeous products personalised and amazing service.
27 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hey there S Knott! 👋🏼
Thank you ever so much for leaving us this pawsome ⭐⭐⭐⭐⭐ review!
It's wooftastic to hear how much you woofed shopping with us! 🎁🥰
Hopefully we'll see you again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
I have had a mug and a tote bag from…
I have had a mug and a tote bag from this company. Good prices and love the fact that many products can be personalised with photos of your dog/cat etc.
24 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hey Hayden! 🙋
Thank you so much for taking the time to leave us this wooftastic review! 💜
I'm elated to hear the recipients of your thoughtful gifts woofed them so much! 🎁
You know where we are next time you need a furrific pawsonalised gift! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Truly pawsome experience
A pawsome experience from this amazing company. There website is great and easy to use. Gifts can be personalised for your pooch or cat, which makes it even more personal.
The gifts are of the highest quality and the customer service is second to none.
I definitely recommend Yappy to anyone who is a dog or cat lover.
20 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hey there Jane! 🙋
Thank you so much for taking the time to leave us this woofly review! 💜
It certainly sounds like you had a pawsome time shopping with us, and we certainly hope you'll return in the future! 😍
See you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great products and service from Yappy
Great products and service from Yappy. There was a delivery issue with 2 of the 3 items I bought and customer services were brilliant and sorted the issue very swiftly and efficiently. Thank you.
19 de abril de 2024
Opinião espontânea
Resposta da Yappy.com
Hey Jane! 👋🏻
Thank you so much for taking the time to leave us this pawsome review! 💜
We think you're pretty pawsome too for leaving us this furnomenal feedback! 🥰
You know where to come when you need another pawsome gift!
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾
Yappy.com
A user friendly website with quirky gifts for dog lovers. I bought a bag for ""Frank's stuff" for his holidays. Reasonable price and high quality. A fun and seamless shopping experience. Top notch!
1 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hey there Jean & Frank! 🙋
Thank you ever so much for leaving us this furbulous ⭐⭐⭐⭐⭐ feedback!
It's wagnificent to hear how much you woofed your pawchases! 💜
Do come back again, hopefully soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
There is a good variety of items to…
There is a good variety of items to choose from of great quality I have bought several personalised items from Yappy and am more than happy with all.
I would not hesitate to recommend them for a unique and personal service at a reasonable price keep up the brilliant work you do to keep our pets happy 😊 xx
1 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hey Aaron! 👋🏻
Thank you so much for taking the time to leave us this pawsome review! 💜
We think you're pretty pawsome too for leaving us this furnomenal feedback! 🥰
You know where to come when you need another pawsome gift! 🙋
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
easy to deal with
easy to deal with, prompt delivery. items were exactly as described. will be ordering again
19 de abril de 2024
Opinião espontânea
Resposta da Yappy.com
Hey there Adrian! 🙋
Thank you ever so much for leaving us this furbulous ⭐⭐⭐⭐⭐ feedback!
It's wagnificent to hear how much you woof shopping with us and how pawsome your shopping experience is with us! 💜
Do come back again, hopefully soon! 👋🏻
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Happy with Yappy!
Julie
“I love Yappy! Great products, great variety, great quality! Fabulous service “
1 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hi Julie! 👋🏻
Thank you so much for taking the time to leave us this wooftastic review! 🤩
I'm sure your pooch woofs being spoiled with pawsome pawsonalised goodies as much as you woof treating them!
We can't wait to welcome you back soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Lots of lovely gifts which can easily…
Lots of lovely gifts which can easily be personalised. I especially like “this human belongs to” followed by the pets name. Take a look at the site, you will not be disappointed.
2 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hello there, Margaret! 👋🏻
Wow! Thank you ever so much for leaving us such a rebarkable review! 🥰
It means the world 🌎 to us to hear our woofly customers woof their pawchases, and I am thrilled to hear you have been happy with each of your pawchases to date! 💜
We cannot wait to see what the next item in your pawsonalised collection will be! 🙋
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Great range of products
Great range of products. Good prices and love the fact that many products can be personalised with photos of your dog/cat etc.
2 de maio de 2024
Opinião espontânea
Resposta da Yappy.com
Hey there Ken!
Many thanks for your kind words!
It sounds as though you have had nothing but pawsitive experiences shopping with us.
Do come back again soon for more pawsonalised goodies! 👋🏻
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Yappy personalised dog walking bag
I love my Yappy personalised dog walking bag. After my friend saw it i had to order one for her, also with pic of her own dog, she loves it. So many people remark on them. Highly recommend.
25 de abril de 2024
Opinião espontânea
Resposta da Yappy.com
Hey Shirley! 👋🏻
Thank you so much for taking the time to leave us this pawsome ⭐⭐⭐⭐⭐ review!
It's rebarkable to hear how much you woof shopping with us and that you think we're the coolest shop around for pawsonalised goodies! 😎💜
Do come back again soon! 🙋
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Great quality
I have had a mug and a tote bag from this company. Both were excellent and delivery was pretty quick.
27 de abril de 2024
Opinião espontânea
Resposta da Yappy.com
Hey Jacquetta! 👋🏻
Thank you so much for taking the time to leave us this pawsome review! 🤩
It's wagnificient to hear how much you woofed your pawchase and that this arrived in pawfect time! 😍
We'd woof to welcome you back again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Don't bother.
Poor customer service and a very misleading delivery time. States on product "personalised and dispatched within 2-3 days" actual time for it to be personalised and dispatched is closer to 5 days, even paying for 'speedy' delivery.
Item isn't arriving in time to be gifted, refused to push out early, or cancel item. CS team couldn't care less if they tried. I'd avoid and go to Esty. Lesson learnt.
16 de abril de 2024
Opinião espontânea
Resposta da Yappy.com
Dear S Cramphorn,
Thank you for taking the time to review your recent experience with us, although I am saddened to see you were disappointed with the service you received.
I can see you have spoken with our customer care team at length regarding your order, and all the information you were presented with in our communications was correct.
Your order was placed at approximately 1pm on Monday 15th April, and the items you purchased carried a production time of 2-3 working days as you have stated. As we explained when you reached out, the production timescale does not include the day the order was placed. As such, your order would have been due to leave us no later than Thursday 18th April which places it at 3 working days since the order was placed. We provide the production timescales on site to accurately set customer expectations when ordering, and as we understand many of our items are purchased as gifts. I can only apologise if these were misinterpreted.
Unfortunately when you contacted us on Wednesday 17th April, your items were too far along in the production process to cancel, and as we advised we're unable to expedite orders due to the tailor-made nature of our items. We do offer a speedy delivery option on site, however this does not speed up the production process and simply upgrades your delivery to a Tracked 24 service. We do state this within our FAQ section, and I do apologise for any confusion caused.
Nonetheless, we greatly appreciate your feedback and this will be passed on to the necessary teams.
I can also see your order was shipped yesterday, and this should be delivered today for you.
If you do require any further assistance, please do reach out to our customer care team who will happily help.
Kind Regards,
Rhian
Yappy merchandise
Yappy is a brilliant company.
Products are very good quality, great that you can personalise for your pet too.
Prompt service and quick to respond if a problem.
Such cute merchandise.
Highly recommend.
23 de março de 2024
Opinião espontânea
Resposta da Yappy.com
Hey there Carol! 🙋
Thank you ever so much for leaving us this furbulous feedback! 🤩
It's wagnificient to hear how much you woofed your pawchases and the pawsonalised aspect of them! 😍
We'd woof to welcome you back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Excellent card at a very fair price.Searched the internet for a card…
Searched the internet for a card supplier for a birthday card for my daughter's rescued greyhound, who by the way, has now become my beloved grand-dog. :)
I came across Yappy.com and gave them a chance. Well, I could not have chosen a better seller. My chosen card design was easy to make on the Yappy.com site and ordering was equally as easy. My card arrived in very fast time from despatch. Communication with Yappy was excellent. The card itself is of a very high quality for the price paid. The fonts and colour representation are bold and vibrant. My daughter was delighted with the card and I'm sure her devoted Robbie the rescued greyhound was too. Overall, an excellent purchase from an excellent business. I will not hesitate to buy again when Robbie's 'Gotcha' day come around in June. (Oh, did I mention, Robbie has his own Instagram site. "Rescued Robbie".) A worthy 5* review.
13 de março de 2024
Opinião espontânea
Resposta da Yappy.com
Hey Coppis! 👋🏻
Wow! Thank you so SO much for leaving us this truly rebarkable review! 🥰
I'm so pleased that you found us and in turn were able to find the PAWFECT card for Robbie's birthday! It means so much to us to hear such amazing feedback from our woofly customers! 💜
We'll see you in June! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great products and prices to suit all
“Great products for all pooch parents and dog lovers. Big selection to choose from with prices to suit all pockets and paws.”
8 de fevereiro de 2024
Opinião espontânea
Resposta da Yappy.com
Hey there Cartharas! 🙋
Thank you so much for taking the time to leave us such a furbulous review! 🤩
I'm delighted to hear that you had a wagnificent time shopping with us and that you woof your pawchases! 🥰
Do come back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Fantastic selection of original gift…
Fantastic selection of original gift ideas for doggie lovers! Great customer service and communication if required. Best doggie gifts site on the web thank you! 😀😀
27 de março de 2024
Opinião espontânea
Resposta da Yappy.com
Hey Angela! 👋🏻
Thank you ever so much for leaving us this pawsome ⭐⭐⭐⭐⭐ review!
It's wooftastic to hear how much you woof our pawsonalised gifts, and I hope they went down a treat with your furriends and furmily! 🎁🥰
Hopefully we'll see you again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
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