If I could leave one star I would, shipping is horrendous! Over 2 weeks later I still have no product I bought and was charged for. Tracking label shows label created usps waiting for item for a week... Ver mais
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Leia as opiniões dos outros
I love how you can set up individual profiles for each dog, in your account. All of the products I have purchased have been of good quality (including: towels, bandanas, dog toy, cards, notebooks). On... Ver mais
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************************************************* Great personalised pet presents! With so many options, we made an individual Christmas present for each staff pet. Parcels arrived promptly and w... Ver mais
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A user friendly website with quirky gifts for dog lovers. I bought a bag for ""Frank's stuff" for his holidays. Reasonable price and high quality. A fun and seamless shopping experience. Top notch! Lo... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog.
Informações de contacto
Reino Unido
- support@yappy.com
- yappy.com
3,6
Aceitável
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 21% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic shop
I came across this website by a Google search and I ordered late Friday night and my ordered as just been delivered on the Wednesday. I was so worried that it wouldn't come in time for Xmas but i shouldn't of worried.
The personised dog bowl is fantastic it's actually a lot bigger than I was expecting. My puppy could actually have a bath in it rather than using it has a water bowl. The personised mug is fantastic as well. To be able to choose what you want your dog to look like in setting your account up gives you your own personal gift page were you can choose a very large range of things.
I will definitely be ordering again and I definitely recommend you will not be disappointed
Thank you
15 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Abigail! 🙋
Thank you ever so much for leaving us this mutterly amazing review! 😍
I'm delighted to hear that you loved your pawchases!
We cant wait to welcome you back again soon and see what you pawchase next! 👋🏻
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Excellent Product
“This is not my first purchase from Yappy and will definitely not be my last. First the quality of this cushion is definitely worth five stars alone, loved the print. Still waiting to give Harlow her cushion from Santa, I’m sure she will love it. ”
15 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Kevin! 👋🏻
Thank you so much for taking the time to leave us this pawsitively amazing review! 🤩
Already can't wait for your next visit! 🙋
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Excellent
Personal service and products, fast dispatch and items are always beautifully packed. Highly recommended
10 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Harmony! 👋🏻
Thank you so much for taking the time to leave us this pawsome ⭐⭐⭐⭐⭐ review!
It's great to hear you woofed shopping with us, and we sure hope to see you again soon!
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Lovely pet gifts
Love the fact that you can choose the best likeness to your pet or the one you are buying for.
Lots pf products to choose from.
The bag I ordered was good quality, exactly as shown and arrived as promised.
24 de novembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Mrs Ensor! 👋🏻
Thank you so much for taking the time to leave us this pawsome review! 💜
We're delighted to hear that you woofed your pawsonalised bag!
You know where to come when you need another pawsome gift!
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Lovely well made products.
4 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Anette!
Thank you so much for taking the time to leave us this pawsome
review!
It's wagnificent to hear you were happy with your pawchase, we hope this see you again soon!👋🏻
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Great gifts for all.
Love ordering items for myself and Rosalie they always put a smile on our faces.The service is excellent,quick,great quality and always on time.A great experience for buying your beloved pets something special and yourself ofcourse.
1 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Derek! 🙋
Thank you ever so much for leaving us this wagnificent review! 🥰
It's wooftastic to hear that you and Rosalie woofed your pawchases💜
Can't wait to see you again and to see what you pawchase next! 👋🏻
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Excellent service ,good quality cards…
Excellent service ,good quality cards that my wife loves receiving from our pets ,I get them every year for Xmas and birthdays
18 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Jan!
Thank you ever so much for leaving us this pawsome ⭐⭐⭐⭐⭐ review!
I hope the recipients of your cards woofed them as much as you did! They do add that extra special touch to any occasion! 💜
Hope to see you again soon! 👋🏻
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Lovely personalised advent calendar …
Bought an personalised advent Calendar for my dog. Arrived very quickly, it’s lovely & very good quality
22 de novembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Janet! 👋🏻
Thank you ever so much for leaving us this pawsome review! 😍
Hearing such pawsitive feedback means the world to us, so thank you for being a woofly customer! 💜
We'd 100% love to welcome you back again soon...
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾
I love shopping at Yappy I have bought…
I love shopping at Yappy I have bought loads of beautiful products for myself, family and of course my gorgeous little shih tzu, everything has been of excellent quality, love that you can personalise items with photos of your dog/cat. Fast delivery and well packaged. I would 100% recommend Yappy to any dog/cat lover.
15 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Andrea! 🙋
Thank you ever so much for leaving us this wagnificent review! 🥰
It's wooftastic to hear that you and your pooch woofed your pawchases, and that you would recommend us, we really appreciate this! 🐕💜
Can't wait to see you again! 👋🏻
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Great company.
Great quality products, quick delivery and would recommend!
14 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Karen!
Thank you so much for taking the time to leave us this pawsome
review!
It's wagnificent to hear how much you woof shopping with us, and we hope to see you again real soon! 👋🏻
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Absolutely fantastic brand
I absolutely love yappy I have bought some great products and the great thing is they are personalised for your doggie so makes it special and I absolutely love dogs and a company that is there for animals is fantastic
5 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Elaine! 👋🏻
Thank you so much for leaving us such furbulous ⭐⭐⭐⭐⭐ feedback!
It's wooftastic to hear that you woofed the pawsonalised goodies you pawchased!
Would love to see you again real soon!
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱
Really disappointed with their…
Really disappointed with their timelines and service. I ordered a gift Saturday morning and the site advertised that it would be dispatched within 2-3 working days.
This seemed fair enough, and I didn’t expect it to be sent out until Wednesday. I added the speedy delivery option fully expecting to receive it by the following Friday, giving myself 5 working days.
Wednesday (the 3rd working day comes around) and there is no movement, so I checked in with the online help. They advised it would be dispatched before the end of the working day and take 48hrs for delivery. 48 hours for delivery seemed a bit high, given I’d paid extra and upgraded my delivery options, but again I accepted without complaint.
However after the 3rd working day has been and gone, the product still isn’t even dispatched…. So unfortunately the advice given on the online help was both incorrect, as well as the advertised timeframe on the site.
This was going to be a secret Santa gift and unfortunately now won’t arrive on time. I’m out £20 and will eventually one day receive an item personalised for someone else’s dog.
If you’re a much more organised person than me and have more than a week for a gift to arrive this might work for you. If like me, you go by the timeframes on the site, then you too may end up having to rush out and buy another gift elsewhere.
13 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Dear Aimee,
Thank you for taking the time to leave us a review of your recent experience with us, although I am saddened to hear you were disappointed with your Yappy experience.
Firstly I would like to apologise that your order was delayed in this instance. We do pride ourselves on meeting production and delivery timescales advised on site, however due to the sheer volume of orders being processed at this time of year we can encounter slight delays. I can only apologise that your order was affected by this.
We do state clearly on site to allow 24-48 hours for items to arrive once they have been shipped. This applies to our Speedy Delivery option as this is the timescale provided to us by Royal Mail for their Tracked 24 service; the service we use for Speedy Delivery. There is a small additional fee for this delivery upgrade (normally around £1.00 for singular items), however we have found that orders sent via this option have arrived within the times specified.
As per your request in your last email to us, your order has been cancelled and a full refund issued. This should reflect to your original payment method within 10 working days.
If you require any further assistance, please do not hesitate to reach out to our customer care team who will be more than happy to help.
Kind Regards,
Rhian
Really fabulous gifts
Really fabulous gifts. The cat & dog calendars for Christmas are such good quality & a lovely pet owners gift. The wrapping paper & cards aren't cheap but they are extremely good quality with thick luxury feel paper. Very pleased again with our purchases.
13 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Momo! 👋🏻
Thank you so much for taking the time to leave us this wagnificent review! 🥰
It's furnomenal to hear how much you woofed your furbulous gifts! The calendars are a great present for any pawrent 😻
Hopefully we will see you again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great idea for a gift
Really happy with service, quality of product, packaging and quick delivery turnaround. The personalised book we ordered is perfect and was very well received.
13 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Mr Jago! 🙋
Thank you ever so much for leaving us such furbulous ⭐⭐⭐⭐⭐ feedback!
I'm pawsitively elated to hear how much you woofed your new pawsonalised book! 🎁
Have a woofly Christmas! 👋🏻🎄
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Fantastic
This company is by far the best to order from when buying for animal lovers as all the products are fantastic and have been greatly appreciated. That’s why I keep returning for more 🥰. Keep up the great work
1 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Lynsey! 👋🏻
Thank you so much for taking the time to leave us this pawsome review! 🤩
To hear you think we're simply the best pet loving company to buy from means the world 🌎 to us, and I'm so pleased all the items you have pawchased from us have been well received! 💜
Cannot wait for your next visit! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
This is an amazing site
I saw this company by chance online , and it’s amazing 🤩.
To the point you can make up so many things re your own dog .
With animated pictures or and actual picture.
It’s fun and different
I’ve bought a birthday card for my husband recently and he loved it .
I’ve also just bought a Christmas card .
The prices are good and delivery 🚚 is good too .
I would definitely recommend this company
So many different things and so much choice
14 de novembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Sonia! 🙋
Thank you ever so much for leaving us this mutterly amazing review! 😍
I'm delighted to hear that you and your husband woofed the birthday card and have now ordered a Christmas card!
We cant wait to welcome you back again soon and see what you pawchase next! 👋🏻
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Great quality and fast delivery
I ordered 2 t-shirts for my son with his whippet on it and his partner with their other whippet on and ordered 2 dog toys a reindeer and a sprout. I was so pleased with my order really good quality and fast delivery. They have great thing to buy and great variety, can't wait to give them their gifts at Christmas. Would definitely shop at Yappy.com again. Thank you
6 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey woofly customer! 👋🏻
Thank you so much for taking the time to leave us this wooftastic review! 🤩
It sounds like you had a really pawsitive experience when shopping with us and we're so pleased that you are happy with your order.
It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! 🙋
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Great place for your pets goodies.
Definitely one of the best places to buy lovely things for my pets.The greetings cards are super,I've made my Christmas cards there.Perfect!
26 de novembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Elizabeth! 👋🏻
Thank you so much for taking the time to leave us this furbulous feedback!
It certainly sounds as though you had a ⭐⭐⭐⭐⭐ experience with us, and we do hope to welcome you back again soon.
Best Wishes,
Josh and the Yappy Pack🐾
Lovely doggie stuff
Lovely doggie stuff. Our dog Murphy loves sending his yappy cards to his friends doggy and human. Everything is such good quality from food mats to cards. Well done Yappy
19 de novembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Brenda! 👋🏻
Thank you ever so much for this pawsome review! 🤩
I'm pawsitively thrilled to hear how much you woofed your pawsonalised goodies, and sure hope we can welcome you back again soon!
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾
I love this company and is my ‘go to’…
I love this company and is my ‘go to’ place to get my Fur Baby presents at Christmas and Birthdays
7 de dezembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Sean! 👋🏻
Thank you so much for taking the time to leave us this pawsome ⭐⭐⭐⭐⭐ review!
It's rebarkable to hear how much you woof shopping with us and that you think we're the coolest shop around for pawsonalised goodies! 😎💜
Do come back again soon!
Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾
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