If I could leave one star I would, shipping is horrendous! Over 2 weeks later I still have no product I bought and was charged for. Tracking label shows label created usps waiting for item for a week... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love how you can set up individual profiles for each dog, in your account. All of the products I have purchased have been of good quality (including: towels, bandanas, dog toy, cards, notebooks). On... Ver mais
A empresa respondeu
************************************************* Great personalised pet presents! With so many options, we made an individual Christmas present for each staff pet. Parcels arrived promptly and w... Ver mais
A empresa respondeu
A user friendly website with quirky gifts for dog lovers. I bought a bag for ""Frank's stuff" for his holidays. Reasonable price and high quality. A fun and seamless shopping experience. Top notch! Lo... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog.
Informações de contacto
Reino Unido
- support@yappy.com
- yappy.com
3,6
Aceitável
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 21% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love Yappy items!
I have bought many items from Yappy and I can honestly say their products are brilliant. I have purchased personalised bags, picture frames, treats, cards, cushions, Christmas and Birthday cards. Everything is really good quality and fast delivery. Wouldn't hesitate to recommend them.
25 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hello there, Jill! 👋🏻
Wow! Thank you ever so much for leaving us such a rebarkable review! 🥰
It means the world to us to hear our woofly customers woof their pawchases, and I am thrilled to hear you have been happy with each of your pawchases to date! 💜
We cannot wait to see you again for another 5* experience!🙋
Woofs & Barks,
Josh & the Yappy.com Pack
Great service and fantastic quality of…
Great service and fantastic quality of these cards also a very fair price.
25 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Gary! 👋🏻
Thank you so much for taking the time to leave us this wagnificent review! 🤩
I'm pawsitively thrilled to hear how much you woofed your pawsonalised goodies and how our service wowed you!
We can't wait to see you for another 5* experience! 🙋
Woofs & Barks,
Josh & The Yappy Pack
Yappy is the most PAWSOME store
Yappy is the most PAWSOME store, my go to place for all my personalised wooftastic items, super service, highly recommended, just pawfect.
2 de novembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Daisy! 👋🏻
Thank you so much for taking the time to leave us this pawsitively amazing review! 🤩
I think you're pawsome too for choosing us to pawchase pawsonalised gifts from! It's even more wagnificent to hear that you would recommend us to all of your furriends and furmily 💜
Already can't wait for your next visit! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
EXCELLENT PRODUCTS
I bought lots of things from Yappy and they have always been excellent , i would certainly recommend yappy for all your doggy gifts .Keep up the good work Yappy.
Kenzo woof woof x
31 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Christine & Kenzo! 🙋🐕
Thank you ever so much for leaving us such a wagnificent review! 💜
I'm pawsitively thrilled to hear how much you & Kenzo woof shopping for pawsonalised goodies with us, and I'm sure your furriends and furmily woof your pawsonal gifts too! 🎁🤩
Hope to welcome you both back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Yappy lover
I’ve been buying from Yappy for years and everything I’ve ever ordered is amazing quality and at a really good price! I love the fun and unique design to fit every season
31 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Chloe! 👋🏻
Thank you so much for taking the time to leave us this pawsome ⭐⭐⭐⭐⭐ review!
It means the world to us to hear you have been shopping with us for years and that you have always been pleased with your pawchases! 🥰
Cannot wait for your next visit! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Disappointed at best!
Having ordered a toy and a personalised birthday card for my dog and paying for speedy delivery I only received the toy much to my disappointment..I found it incredibly upsetting as I love celebrating my dogs birthday. Upon contacting yappy I was only offered a partial refund on the delivery and of the card, considering this has spoilt a special day I would've thought a more substantial refund would've taken place for the postage! I think I'll refrain from using these again.
24 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Dear Gemma,
Thank you for taking the time to leave a review of your recent Yappy experience, although I am saddened to hear this was a disappointing experience for you.
Firstly, I do apologise that the card you purchased did not reach you in time for your pooch's birthday. I can see this was produced and shipped within the timescales we provide, and I can only apologise that this was not delivered in time for your special occasion. Our speedy delivery option does only upgrade the shipping on your order and does not decrease production timescales, so I do apologise for any confusion caused.
I can see you reached out to our customer care team regarding this, and a refund for the card and any applicable postage for this item was processed. As you had confirmed the toy had arrived, we did not process any additional refund at this stage. However, I can then see that my colleague requested a full postage refund was processed as a gesture of goodwill on this occasion, and this was completed on 31st October.
Once again I am deeply sorry that the item missed the occasion, but I do hope your pooch had a wagnificent birthday nonetheless.
If there is anything further we can assist you with, please do not hesitate to get back in touch.
Kind Regards,
Rhian
I have always been delighted with the…
I have always been delighted with the quality and service you give. I will always use Yappy.com as long as I have lovely doggies in my life. You have a really good feel for what is required from us.
26 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there woofly customer! 🙋
Thank you ever so much for leaving us this furbulous feedback! 🥰
I'm pawsitively thrilled to hear how much you woof shopping with us, and with the pawchases you have made! 💜
Do come back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Highly recommended
I love using Yappy because they have a great range of quality products. I have never in the 3 times I have used them had any qualms with them and the goods are always on time.
2 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Gwyneth! 👋🏻
Thank you so much for taking the time to leave us this wagnificent review! 🤩
It's wooftastic to hear you woof shopping with us, and that you have never been disappointed with your pawchases! 💜
Hope to see you again really soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Resposta da Yappy.com
Hey Janice! 👋🏻
Thank you so much for taking the time to leave us this pawsome ⭐⭐⭐⭐⭐ review!
It's great to hear you woofed shopping with us, and we sure hope to see you again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Excellent company
Excellent company, excellent products and very good value for money
19 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Jax! 🙋
Thank you ever so much for leaving us this wooftastic review! 😊
It's wagnificent to hear you're always pleased with your Yappy pawchases and experience! 🤩
Do come back again soon! 👋🏻
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Great quality on all products
Have bought a few things from Yappy, and it is always good quality and practical. Have bought bags, cards, door mats and food mats. Great fun and people always comment on the items. My dog Betty is a Welsh terrier and it’s great when you can buy things that relate to her.
19 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey woofly customer! 👋🏻
Thank you so much for taking the time to leave us this wooftastic review! 🤩
I'm sure Betty woofs seeing her face on the pawsonalised products you have pawchased from Yappy!
We can't wait to welcome you back soon! 🙋
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Bag for Misha's stuff
The bag we got for taking all our dogs bits and bob's from A to B and C is superb, it holds all we need it too such as the lead, raincoat, water and feeding bowls. Nice design and seems quite sturdy. Very happy with it.
9 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Martin! 👋🏻
Thank you so much for taking the time to leave us this mutterly amazing review! 🤩
It sounds like the pawsonalised gift you pawchased from us went down a real treat, and we woof to hear it! 🎁💜
Hopefully we can welcome you back again soon for another pawsome present! 🙋
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Resposta da Yappy.com
Hey Jill! 👋🏻
Thank you so much for taking the time to leave us this furbulous feedback! 🤩
I'm pawsitively thrilled to hear you woof your pawchases! 🐕
See you next time! 🙋
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
My dogs and I love Yappy
My dogs and I love Yappy. The products (style and quality), the service, all superb. If you love your pets, set them up a shop and keep shopping! They'll thank you for it!
5 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Ms Connor! 👋🏻
Thank you so much for taking the time to leave us such a woofly review! 🤩
It's wagnificent to hear how much you and your pups woof shopping with us, from the service we provide down to the products we offer! 🥰
Can't wait for your next visit! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
An adorable and personal gift idea
An adorable and personal gift idea! I bought two different dog-themed storybooks for my 5-year-old niece who loves my pups. I'm so blown away by the extreme cuteness of these books that now I have to buy two more to keep for myself! I'm looking forward to creating more as gifts for all of my dog-loving friends!
29 de setembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Cindy! 🙋
Thank you ever so much for leaving us this truly rebarkable review! 🥰
I hope your niece loved the books! How couldn't she when they star her best furriend in the whole wide world?! 🐕
Hope to see you again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Very good service and excellent…
Very good service and excellent products. All delivered promptly too
9 de outubro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Julie! 👋🏻
Thank you so much for taking the time to leave us this pawsome ⭐⭐⭐⭐⭐ review!
I'm pawsitively thrilled to hear that you were happy with your products and the service you received!
We hope to see you again soon! 🙋
Woofs & Barks,
Amanda & the Yappy.com Pack 🐶🐾🐱
Wonderful quality and fun gift
Wonderful quality and fun gift. The apron looked like the dog and my friend loved it.Prompt delivery.
29 de setembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey Jan! 🙋
Thank you so much for taking the time to leave us this pawsome ⭐⭐⭐⭐⭐ review!
It's wooftastic to hear that you and your furriend woofed the gifts you pawchased, and I'm delighted to hear this was the case! 🎁
Do come back again soon! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Lovely company
Lovely company. Loved the bag for my dog he’s ready to go on his holiday now
18 de setembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hi there furiend👋🏻
Thank you ever so much for this woofly review, we really do appreciate it💜
I'm thrilled to hear that you have had a great experience when shopping with us and you have been happy with all of your products😊🎉
I hope you have a pawsome holiday and can come back and shop with us again soon👋🏻🛍
Kind Regards,
Amanda & the Yappy.com Team🐶😺🐾
Purchased many items.
I have purchased lots of different doggy items from Yappy . Every one unique and well made. My first stop when my fur baby needs something also good for presents.
13 de setembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there woofly customer! 👋🏻
Thank you so much for taking the time to leave us this pawsome review! 🤩
It's wooftastic to hear how much you woof shopping with us and that we're your first stop for pawsonalised goodies for your fur baby! 🥰
Hope to see you again soon! 🙋
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
Great products, brilliant customer services.
I love these products. Always a hit as gifts. And the best customer services- every time there is an issue - no matter how small- they fix it. Would highly recommend and use for all my doggy friends.
13 de setembro de 2023
Opinião espontânea
Resposta da Yappy.com
Hey there Karin! 🙋
Thank you ever so much for leaving us this wagnificent review! 💜
I'm pawsitively thrilled to hear how much you woof shopping with us, and that our furbulous customer care team have always been here for you no matter what! 🤩
Already looking forward to your next visit! 👋🏻
Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱
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