Fantastic Company. Insurance easily arranged at a great price point. Unfortunately, I had an accident and had to use the insurance - having my helicopter evac and treatment covered was simple and ha... Ver mais
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Leia as opiniões dos outros
Claimed my Insurance for my cycling accident on 29th December 2023. Hit by car on my birthday is definitely not a good start. Connor Peter from yellow insurance assist me with helmet insurance claim a... Ver mais
A empresa respondeu
I'm an experienced 56 year old cyclist. I had the dreaded misfortune of being knocked off by a motorist in June '21. I was very pleased to have Yellow Jersey Insurance. My bike claim was handled brill... Ver mais
A empresa respondeu
Nothing but praise for the Yellow Jersey team (especially Jonathan) who have been dealing with my claim after a big mtb crash. Damage replacement/reimbursements for my helmet, clothing and some bike... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We believe riding a bike is one of the best things in life. Whether it’s for fun or fitness, it’s all about getting out there and enjoying the ride.
Informações de contacto
Prospero, 73 London Road, RH1 1LQ, Purley, Reino Unido
- 03330030046
- www.yellowjersey.co.uk
- yellowjersey.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick resolution
Very quick to resolve & receive a payout. Thanks. (My claim was for a replacement helmet after a crash.)

Resposta da Yellow Jersey Cycle Insurance
nice chat with support
great experience. nice chat with the support.

Resposta da Yellow Jersey Cycle Insurance
The dedicated service and explanation…
The dedicated service and explanation of the claim conditions made my application a great service experience. Sincere thanks.

Resposta da Yellow Jersey Cycle Insurance
Fast response and easy to work with
Fast response and easy to work with. Really appreciate it and thanks for helping me out in a time of need. Would highly recommend this valuable product to other cyclists

Resposta da Yellow Jersey Cycle Insurance
Blew me away
Connor is a star,
I honestly submitted a claim for my helmet with zero expectation, I want to say within 48 hours I had a reply, suggestion on how to claim my helmet via the brand as well as through Yellow Jersey and a prompt payment.

Resposta da Yellow Jersey Cycle Insurance
Transparent and helpful
Very prompt, very transparent, amazing support. Laid out what this Yank needed to contribute to a smooth process. This is the way it should be for all customer service

Resposta da Yellow Jersey Cycle Insurance
Wonderful
Very easy to file, super responsive folks, and no real hassle to get it all done. Wonderful experience.

Resposta da Yellow Jersey Cycle Insurance
Very efficient claims processing and…the best
Very efficient claims processing and friendly service, the entire claims application experience was excellent, thank you very much.

Resposta da Yellow Jersey Cycle Insurance
Very timely response
Very timely response, very clearly laid out calculation of settlement value
Easy to arrange settlement even to an account overseas

Resposta da Yellow Jersey Cycle Insurance
5-star service (Prompt & Helpful)
Thanks Jon for making the claim process so smooth and easy to understand. I really appreciate your help and the clear next steps. Keep up the good work!

Resposta da Yellow Jersey Cycle Insurance

Resposta da Yellow Jersey Cycle Insurance
I had a good service
I had a good service. My questions were answered well.

Resposta da Yellow Jersey Cycle Insurance
Claims process is beyond slow
Despite the claim on the front page of their website "Our customer-driven claims process is managed completely in house" it is outsourced to a company who do not respond to emails, and who have never heard of Ironman. I made a claim for reimbursement of hospital costs in the US on 25/08/23 and I'm still waiting a response almost a month later. Yellow Jersey have just said they do not deal with travel claims and will pass on my email. AVOID

Resposta da Yellow Jersey Cycle Insurance
Yellow jersey were easy enough to deal…
Yellow jersey were easy enough to deal with. However ive had to submit a claim for a delayed flight. At first csa refused the claim after a 3 week wait. Despite me giving them the evidence from easy jet on the reason for the delay, meeting the criteria fkr a claim. Ive asked twice to be escalated.Now they wont respond. Called and told they will come back in 5 days. That was 3 weeks ago. Probebly wont use again for this reason.

Resposta da Yellow Jersey Cycle Insurance
Good service and positive polite…
Good service and positive polite communication.

Resposta da Yellow Jersey Cycle Insurance
Avoid at all costs
Avoid at all costs, they outsource their claims to another company and they are terrible to deal with. The process is painfully slow and I have still not been reimbursed for my claim more than 4 weeks later. There is no communication with the secondary company and it is difficult to get a hold of them and when you do it is pointless. AVOID AVOID AVOID

Resposta da Yellow Jersey Cycle Insurance
Helpful and straightforward when I had…
Helpful and straightforward when I had an injury which stopped me participating in a triathlon I had previously booked.

Resposta da Yellow Jersey Cycle Insurance
Friendly and obliging service!
Friendly and obliging service!
After my bike crash I had to be operated on my shoulder and have to make physiotherapy for a long time to get back to my bike.
The insurance of yellow jersey with I have with my RCC membership helped me to pay a part of my expenditure.

Resposta da Yellow Jersey Cycle Insurance
Great and super friendly support
Great and super friendly support. Proper and fast service. I absolutely recommend yellow jersey as my favourite insurer

Resposta da Yellow Jersey Cycle Insurance
Yellow Jersey totally came through!
I had my freehub fall apart about 20 miles from home. After a £62 taxi ride I thought that was it until I remembered that I have cycle insurance through my Rapha membership.
The process to submit my claim via Yellow Jersey was incredibly straight forward and obviously the best bit - they actually said they would pay! My standard experience with insurance companies is protracted haggling over every penny, so to get this resolved fully, quickly and painlessly was a revelation.
Amazing service all round!

Resposta da Yellow Jersey Cycle Insurance
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