Kith and Kin Opiniões 

83
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very disappointed on how the book was shipped to me. It was shipped in a small sleeve, like box that the book slid into. By being shipped in such a small package the books corners and front cover... Ver mais

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Classificada 5 em 5 estrelas

After this review Brittany reached out about my damaged book and they issued a replacement. We were so impressed with this company working hard to replace the damaged book and the retiree loved i... Ver mais

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Classificada 3 em 5 estrelas

These books are not easy or user friendly. The pictures looked darker than what was submitted. There is no live customer service to help. My book ended up missing an important page and was delivered... Ver mais

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Classificada 5 em 5 estrelas

We used Kith and Kin to create a retirement book for a cherished leader in our organization. The template and site were so easy to use. We had a great response, and the final product was incredible.... Ver mais

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Informações sobre a empresa

  1. Apostador profissional

Escrito pela empresa

Kith and Kin makes it easy to crowdsource the perfect gift for life's big moments. In just a few clicks, collect meaningful photos, stories and well wishes from anyone, and package them up in a keepsake book.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

83 opiniões

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1 estrela

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4,7

Todas as opiniões

(83)

41 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very disappointed on how the book was…

Very disappointed on how the book was shipped to me. It was shipped in a small sleeve, like box that the book slid into. By being shipped in such a small package the books corners and front cover are dented. This is a 50th birthday gift for my husband and after reading reviews I was hoping for better. The book was $200 and it came looking used. Very disappointing.

After the company saw my review. They reached out to me the next day and sent me out a new book that was not damaged!
The book was beautiful. My issue was with how it got shipped to me.
Excited to receive the new book in the mail

2 de junho de 2026
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Resposta da Kith and Kin

Thank you so much for your kind words about the book itself! We're so glad the replacement arrived in perfect condition.

Just to note for anyone reading: replacing books damaged in transit is something we always do, no questions asked. It's never acceptable for a book to arrive anything less than perfect, especially when it's been made with such love. We're so pleased it all worked out!

Classificada 5 em 5 estrelas

The book turned out beautifully and…

The book turned out beautifully and appeared very polished and professional. the customer service was outstanding, with Brittany being especially prompt and helpful. the shipping process was smooth, and I will certainly be using this company again they alleviated all my worries, making it easy to create a special and memorable gift for a milestone celebration.

2 de abril de 2026
Opinião espontânea
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Resposta da Kith and Kin

Thank you for your kind words! We look forward to seeing you again for the next big occasion :).

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience from start to finish! The crew helped me coordinate with 20 friends and family who contributed to my wife's birthday book. The book turned out fantastic, and I appreciate all the one-one assistance they provided!

9 de abril de 2026
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Resposta da Kith and Kin

It was our pleasure, we love what we do and we're happy to hear that you loved the result!

Classificada 5 em 5 estrelas

The book is beautiful

After this review Brittany reached out about my damaged book and they issued a replacement. We were so impressed with this company working hard to replace the damaged book and the retiree loved it! Would order again in the future.

Original review: The book is beautiful, unfortunately the corner got banged in shipping. While it isn't super noticeable it would have been nice to receive it without any damage. You can see the box got rammed into something in shipping and it squashed the corner. Better shipping materials should be used.

6 de abril de 2026
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Resposta da Kith and Kin

We're so glad we were able to make things right and get a replacement out to you. Hearing that the retiree loved it truly makes our day. We appreciate your patience and your kind words!

Classificada 5 em 5 estrelas

I love the book

I love the book ! And I can’t wait until I see my bf face when he sees it ❤️🎉

25 de março de 2026
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Resposta da Kith and Kin

We're excited for you (and him)! <3

Classificada 5 em 5 estrelas

Incredible product

We used Kith and Kin to create a retirement book for a cherished leader in our organization. The template and site were so easy to use. We had a great response, and the final product was incredible. The notes and pictures were packaged in a gorgeous book with high quality pages and printing. We couldn't be happier!

16 de março de 2026
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Resposta da Kith and Kin

Thank you so much for this, it really means a lot to us! We’re so glad the process felt easy and that the final book did justice to such a special occasion. This is exactly why we built Kith and Kin.

Classificada 5 em 5 estrelas

The book turned out beautifully and…

The book turned out beautifully and looked very polished and professional. The customer service was exceptional, with Brittany being particularly prompt and helpful. The shipping process was seamless, and I will definitely be using this company again. They alleviated all my worries, making it easy to create a special and memorable gift for a milestone celebration.

16 de março de 2026
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Resposta da Kith and Kin

Thank you so much for taking the time to share this, it really means a lot. I’m so glad the book turned out exactly how you hoped and that we could make the process feel easy along the way. That’s always the goal. Appreciate your kind words and we’d love to be part of your next project when the occasion comes around!

Classificada 5 em 5 estrelas

Responsive and collaborative

K&K was responsive, collaborative, and flexible. High quality final product.

10 de março de 2026
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Resposta da Kith and Kin

Thank you for the kind words! It was a pleasure to help you deliver such a meaningful retirement gift!

Classificada 5 em 5 estrelas

The best gift ever !!

The best gift ever !!! thank you for creating this business.

13 de março de 2026
Opinião espontânea
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Resposta da Kith and Kin

Thank you for the kind words! We're so happy to hear it was well received!

Classificada 5 em 5 estrelas

My husband loved his Birthday book

My husband loved his Birthday book. Super easy to get people to join in. I have already recommended to others.

9 de fevereiro de 2026
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Resposta da Kith and Kin

We're so happy to hear that! Thanks very much for working with us.

Classificada 4 em 5 estrelas

Brittany was great! :)

The customer service was EXCELLENT! Brittany was fantastic and helped with a couple of things that I was struggling with during the process.
It'd be great if there was a way to rotate photos on the page a little easier.

1 de fevereiro de 2026
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Resposta da Kith and Kin

Thank you so much for your kind words , it really means a lot to hear that you had a great experience, and I’m so glad I could help make the process easier for you.

We also really appreciate the feedback about rotating photos. We’re always looking for ways to improve the experience, and comments like yours help us know where we can make things smoother and more intuitive.

Thank you again for taking the time to leave a review!

Classificada 4 em 5 estrelas

The book turned out really well but it…

The book turned out really well but it was pricey. And hard to format the cover. It took awhile to load and they did not send reminder emails to people who signed up.

21 de janeiro de 2026
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Resposta da Kith and Kin

Thank you for the thoughtful review, and we’re thrilled you loved the final book.

We really appreciate your feedback, and we’re continuously improving these parts of the experience.

For a bit of added context: longer books can sometimes take more time to load, and pricing scales with page count. But we’re proud that, on a per-page basis, our books are priced at or below other major photo book printers.

Just to clarify one point as well: we do automatically send up to three reminder emails to contributors who register but haven’t yet completed their submission.

Thanks again for choosing us and for taking the time to share your experience!

Classificada 5 em 5 estrelas

Happy customer!

Anytime myself or a contributor to the book had a question it was answered promptly and professionally.
Finished product (book) was higher quality and professionally done. Exceeded my expectations!,

8 de janeiro de 2026
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Resposta da Kith and Kin

Thanks very much for the kind words! We're happy it exceeded expectations, and look forward to welcoming you back for another occasion.

Classificada 5 em 5 estrelas

Brittany was an absolute dream to work…

Brittany was an absolute dream to work with on such a meaningful and emotional project. From the very beginning, she was incredibly responsive, thoughtful, and attentive to every detail. She handled each step with care, patience, and genuine empathy, which made the entire process feel supported and seamless during a time that meant so much to me and my family.

Her communication was outstanding—quick, clear, and reassuring—and she never made me feel rushed or like any request was too small. Brittany truly went above and beyond to ensure the memory book honored my sister in the most beautiful way. I am so grateful for her partnership and would wholeheartedly recommend her to anyone looking for someone who combines professionalism with heart.

30 de dezembro de 2025
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Resposta da Kith and Kin

Thank you so much for taking the time to share such a It truly means a great deal to me.

It was an honor to work with you on something so meaningful, and I’m incredibly grateful for the trust you placed in us during such an important and emotional time for you and your family. Knowing that the process felt supportive and that the memory book honored your sister in the way you hoped is everything we could have wished for.

Thank you again for your kind words and recommendation. I’m deeply appreciative, and I’m sending you and your family my very best!

Classificada 5 em 5 estrelas

Great support - fantastic quality

Great support and assistance with my questions from the team and the book quality is fantastic!

29 de dezembro de 2025
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Resposta da Kith and Kin

Thank you for the kind words! We look forward to working with you again.

Classificada 5 em 5 estrelas

Mom’s 90th Birthday Celebration Book

Mom’s 90th Birthday Celebration Book. My mother turned 90 on 12/31/2025. I’d participated in a friend’s Kith and Kin book, so my brother and I decided it would be a wonderful tribute to help her see how much she is loved. She was blown away! She has emailed us to say what a blessing the book is and how much fun she has had reading and rereading it!

The book is high quality and submissions are easy to do. We received the book two days earlier than the committed date which was terrific since we were traveling for the holiday.

The ordering system was a little glitchy but Brittany responded incredibly fast and resolved my issue.

Highly recommend this as a meaningful gift!

31 de dezembro de 2025
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Resposta da Kith and Kin

Thank you so much for taking the time to share this! We’re incredibly touched to hear how meaningful the book was for your mom’s 90th birthday—it is exactly why we built Kith & Kin.

I’m also really glad the book arrived early and made things easier while you were traveling, and I appreciate your patience with the ordering hiccup.

Thank you again for trusting us with such a special milestone and family keepsake. Wishing your mom a very happy 90th and many more moments of joy revisiting all that love. 💛

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