Kith and Kin Opiniões 

83
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very disappointed on how the book was shipped to me. It was shipped in a small sleeve, like box that the book slid into. By being shipped in such a small package the books corners and front cover... Ver mais

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Classificada 5 em 5 estrelas

After this review Brittany reached out about my damaged book and they issued a replacement. We were so impressed with this company working hard to replace the damaged book and the retiree loved i... Ver mais

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Classificada 3 em 5 estrelas

These books are not easy or user friendly. The pictures looked darker than what was submitted. There is no live customer service to help. My book ended up missing an important page and was delivered... Ver mais

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Classificada 5 em 5 estrelas

We used Kith and Kin to create a retirement book for a cherished leader in our organization. The template and site were so easy to use. We had a great response, and the final product was incredible.... Ver mais

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Informações sobre a empresa

  1. Apostador profissional

Escrito pela empresa

Kith and Kin makes it easy to crowdsource the perfect gift for life's big moments. In just a few clicks, collect meaningful photos, stories and well wishes from anyone, and package them up in a keepsake book.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

83 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,7

Todas as opiniões

(83)

41 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Unique gift for loved ones!

The book was printed beautifully. The company was great about extending the deadline at any time to incorporate the “stragglers” who needed multiple reminders about filling out the page. I do wish there were emails that could be sent out to the registered people to remind them but I also understand not spamming them.

2 de janeiro de 2024
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Resposta da Kith and Kin

It was a pleasure to help you, we're so happy to hear you loved the book! For those reading, we wanted to clarify that we do send a series of reminder emails to anyone who registers to contribute to a book. But, if someone has not yet registered to contribute, the task does fall on the project creator to chase them. We hope to launch a few changes soon to make this process even easier! Thanks again for your kind words.

Classificada 5 em 5 estrelas

Great experience with Kith & Kin

The website was easy to use and the book was customizable. The finished product was really nice. I would definitely use this company again.

27 de dezembro de 2023
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Resposta da Kith and Kin

Thank you very much for your great review! We're so happy to loved the final product.

Classificada 5 em 5 estrelas

I was impressed by the easy and…

I was impressed by the easy and professionalism of it all. The website and template were easy to use and easy to communicate with my co-contributors. The formatting was easy, although I do wish there was a way to place extra pages into the book to help with spacing. I had to be creative in how I arranged the book.

What really impressed me was the customer service. Twice I reached out with questions outside of business hours (once early on a Sunday morning) and received a helpful response within an hour. Very impressive!

I would highly recommend.

5 de outubro de 2023
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Resposta da Kith and Kin

Thank you for your kind review! We appreciate your business and look forward to seeing you back on Kith and Kin in the future.

Classificada 5 em 5 estrelas

made my husband cry

yourkithandkin made it easy to give a thoughtful and meaningful gift to my husband for a milestone birthday. The memories people wrote were funny, sentimental, and impactful. The book was nicely bound and a keepsake we will have forever. This is a great idea and amazing service to deliver a gift that they will always remember.

10 de agosto de 2023
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Resposta da Kith and Kin

Thank you for your kind endorsement!

Classificada 5 em 5 estrelas

INCREDIBLE Experience!!!

We had an INCREDIBLE experience with Kith & Kin when we created a baby book for family members who are in the military and overseas! Throughout the process we had several questions and Brittany always responded quickly to our emails and she was extremely helpful in accommodating some of our special requests! Kith & Kin’s online system was so easy to navigate and very user-friendly for family/friends to respond to our selected prompts! We highly recommend Kith & Kin for your next memory book! We cannot wait for our family members to receive their book in the mail!!!

26 de julho de 2023
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Resposta da Kith and Kin

We are so pleased to help you celebrate your loved ones from afar! Thank you for your kind words, and we hope to have you back again for another beautiful occasion!

Classificada 5 em 5 estrelas

Excellent Experience

It was a great experience creating this memoir of a lifetime for my son. He loved the Graduation book. I would give a special mention to Brittany for guiding me through the entire process. Excellent customer service. Thanks to kith n kin as I could get contributions to the book from across borders too.

24 de julho de 2023
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Resposta da Kith and Kin

We're so happy to help you celebrate a wonderful milestone. We hope he'll cherish the book for years to come. Thank you for working with us!

Classificada 4 em 5 estrelas

Very cool concept, but room for improvement

The recipient was very happy with her book and overall I would recommend it. I found the overall process a little confusing so it would be helpful if all of the steps were a little more clear up front. Also, the answers ended up being broken into multiple pages per respondent. This not only made the book a lot more pages (more $) than it needed to be, but the flow of the book was a little strange because of it.

27 de junho de 2023
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Resposta da Kith and Kin

We're happy to hear the recipient loved the book! Thanks so much for giving us a try. The number of pages is determined by the number and type of prompts, and the amount people write in response. You do have control over the order in which responses and contributors appear in the book, which can impact the length. The design of the book also emphasizes space on each page in order to highlight each respondent (vs. trying to fit as much as possible on each page). That more "minimalist" look might not be for everyone and we look forward to giving more flexibility in the design in future. Either way, it sounds like this could be made more clear on the project page, so we'll explore some ways to do that. Thank you again for taking the time to write a review, we appreciate the feedback!

Classificada 4 em 5 estrelas

Highly Recommend: Kith and Kin is a Great Find!

Kith and Kin is a great find! I made a book for my Dad's 80th birthday as a tribute to his amazing life. I loved the prompts and the ease of use for the contributors and the one making the book. Limited options for edits, made it turnkey for me to pull it all together. Easy to use for those of all ages. I would have loved for them to be able to submit more than 1 photo, and to increase the font size. I would also have liked to be able to see it in book layout form instead of just a pdf. I would have maybe rearranged some responses so the photos and contributions could have been on the same two pages side by side. But it did the job and the quality of the book and the printed photos was as good as any of these publishers I have used (Shutterfly, Minted, Apple Books etc.) HIGHLY RECOMMEND and will use again.

8 de maio de 2023
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Resposta da Kith and Kin

Thank you, Katie! We're so pleased you loved the book and we hope your Dad did to. We appreciate all your feedback and look forward to making some of these changes soon. We look forward to seeing you back for another occasion!

Classificada 4 em 5 estrelas

Cool books are created..

Cool books are created... a little hard to do from your phone... need to be able to log-in and upload photos from your phone...

25 de abril de 2023
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Resposta da Kith and Kin

We appreciate you giving us a try! You can use either a computer, or a laptop or tablet to start a project, or contribute to one. We recommend using the one you're most comfortable doing as you said - logging into a website, and uploading photos. Thank you!

Classificada 4 em 5 estrelas

The final product looks great

The final product looks great, the owners are quick to respond to questions, the product is easy to create and delivery was quick. I give it a 3.5.
However, there are limitations to developing the book:
-Too many pages are used for each contribution
- text style is fixed ( can't do bold or italics)
-prompts should indicate more flexibility
-the contributors' names are in light font on the side of the page and can't be changed

30 de março de 2023
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Resposta da Kith and Kin

We're certainly happy to hear that you liked the look of the product, and it was easy to create. We look forward to adding additional customization options in the near future so people have more control over how the contributions appear - including fonts, sizes, rich text, etc. We really appreciate your feedback and thank you for taking the time to share it!

Classificada 5 em 5 estrelas

Great Experience

The book we made for my dad's 80th birthday turned out beautifully! We had a small glitch with ordering and the company went above and beyond to make it right. I highly recommend Your Kith and Kin!

2 de outubro de 2022
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Resposta da Kith and Kin

Hi Carrie! Thanks so much for your review. We're so pleased you love the end result. A very happy 80th birthday to your Dad, we hope the pages brought a big smile!

Classificada 5 em 5 estrelas

The best gift a new mom could get

The best gift a new mom could get! I was able to get a big group of women to contribute to a book for our friend on the eve of her first baby. Lots of love and funny stories and real talk. It was easy to do, beautifully designed (and I'm picky!) and was the talk of the baby shower. Our friend was able to have words of encouragement on hand during those long first nights and was so thankful :) I'll be making one of these books again for sure!

16 de agosto de 2022
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Resposta da Kith and Kin

Thank you for the review! We love to hear the book propped up a new Mom in those early newborn days, and we hope it brings her joy for years to come! We'll see you back for the next new addition :).

Classificada 3 em 5 estrelas

Great product in the end but website is problematic.

I have yet to see the book in person but my dad said he absolutely loved it! Such a beautiful and meaningful concept! The reason I cannot give 5 stars is because I had such a difficult time with the mechanics of the website. Every step I took, I ran into a technical problem, as did many of my family members trying to submit their responses. Nothing was easy about it which was very frustrating. On the flip side, they provide prompt technical assistance! Brittney was responsive and very empathetic which I greatly appreciated! Honestly, Kithandkin is ultimately a great idea and great product. They just need to get rid of all the kinks.

4 de agosto de 2022
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Resposta da Kith and Kin

Hi Gina, we appreciate the honest feedback. Your experience did have some bumps, which stinks! When we changed the prompts for you on the backend after the project was created, it caused some issues we hadn't anticipated. Now we know, and we've taken several steps to ensure that this doesn't happen in future.

We hope the discount we provided made up for some of the annoyance, and really appreciate your patience through the process. We are so happy your Dad loved his book, and we hope you get a chance to see it in person! We'd love to welcome you back for another occasion, please get in touch so we can provide you with an offer code if and when you do.

Classificada 5 em 5 estrelas

Thoughtful, personalized gift with many contributors!

This book was so easy to coordinate among friends and family who live in all different areas. We got it put together in a matter of days! When my friend opened up her Kith and Kin book, she had immediate tears of joy! It shipped a little later than hoped for or expected, but came right in the nick of time. I wish there were was to customize the colors and designs on the book as reds/browns aren't her favorite colors BUT it was awesome nonetheless!!

5 de julho de 2022
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Resposta da Kith and Kin

Thank you for your business and for your kind review! We'd love to offer more customization options for colors soon, and have that on our roadmap, we appreciate your feedback. We hope to see you again in future!

Classificada 5 em 5 estrelas

A great present

Beautiful book and very easy to order

5 de junho de 2022
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Resposta da Kith and Kin

Thank you so much for the review! We’re so happy you loved the book.

Classificada 3 em 5 estrelas

The concept is great.. some bugs to work out

The concept is great, exactly what I was looking for. I like the simplicity so I don’t have to make too many design/formatting decisions etc. However a lot of the contributors to my book ran into bugs that made it very frustrating for them to make their contribution. I had to help several people by going into their contribution and attaching photos they emailed me because they couldn’t get them to attach. Photos would disappear when I tagged another. I eventually got it after trying many times, and switching between several browsers. Also, some contributors got confused re-accessing their drafts, I think you should make it clearer how to log in to your draft, users don’t realize they don’t have to log in to the account area (where you log in to a book you are managing).
That said, when we finally got the book, it came out beautifully.

4 de junho de 2022
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Resposta da Kith and Kin

While we’re so happy to hear you loved the finished product, we’re sorry to hear some of your contributors experienced issues submitting. We recently uncovered and fixed a bug affecting some users attaching photos, so hopefully this will be the seamless experience we want it to be moving forward. We’re grateful for the feedback and hope to be able to offer you another opportunity to try us again in the future!

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