ziipbeauty.com Opiniões 

My halo stopped keeping a charge and I reached out to customer service and they were quick to respond. I tried the troubleshooting they recommended and it didn’t work and they advised me to send back my halo and sent me a new one. I missed the few weeks of treatments but now now I am back on schedule!

I had misplaced my charger and plug for my ZIIP Halo after further investigation found it , they were very helpful and responded to my reply quicklly

I love the Ziip halo. When my first one started malfunctioning after a year+ I very much appreciated customer service helping me to replace it. getting great results from this fabulous device!

Explain my situation, and they acknowledged I had a warranty still, and when I told her that I had already ordered and asked if I could just be refunded send the new one back when it arrived. I did not get a response. I got this review request. Now the new one I received is making noises with the first use. I cannot begin to tell you how frustrated I am with this. This is not a small amount of money and when you pay three times for the same product, it becomes ridiculous..

This is my second ziip machine. Does wonders for my skin.

My order of the microcurrent gel arrived in a timely manner.

I have tried other products but the Silver and Gold ZIPP are the best. That’s why I bought them again and will continue to do so.

I am extremely disappointed with my experience with ZIIP. I purchased my first ZIIP device, and just over a year later the probes started falling off. Since it was considered under warranty at the time, I contacted customer service and was instructed to return it. I followed their instructions, returned the device, and was sent a replacement.

Unfortunately, the replacement device also failed just over a year after I received it — this time, it stopped charging. When I contacted ZIIP, I was told that the warranty only applied to my original device and did not restart when I received the replacement. That makes no sense to me. A replacement device is a brand-new unit, and the warranty clock should reasonably begin when that replacement is received.

Having two ZIIP devices fail in just over a year each is extremely disappointing, especially for a premium-priced product. I expected better reliability and customer support from a company selling a high-end skincare device. I would strongly encourage anyone considering a ZIIP to think carefully about the product’s longevity and the company’s warranty policy. Furthermore, I was surprised and also disappointed that it took me multiple emails with the same customer service rep to even get an answer. I had to prompt the emails over several weeks just to get a reply. I purchased this because an influencer I follow recommends this company and touts their customer service. However, that is not the experience I had at all.

Treatment plans are not counted completed middle of the days (10th day) no matter how much gel I applied or how many times I repeat treatment. It means I cannot get next day treatment. Even I reinstalled app again, start plan again, smae thing happened middle of the treatment.

After using ZIIP, my face looks more tightened & skin looks healthier but my trouble area, next to my smile lines is not improved yet. I recommend ZIIP to all my friends.

My issue is far from resolved despite my filling out the requested forms and sending in all information. ZIIP only emails sends a vague reply via email once a day so communication is severely lacking
I returned my ZIIP. And the ZIIP SENT TO ME WAS NOT RECEIVED. VERY DISSATISFIED

My Ziip wasn't connecting to my phone and I decided to correspond with the customer service. They made sure I tried every possible way to fix that.
They sent me a new one after I returned my Ziip. Thank you for your help and support!

I had a fault with my ZIIP within the warranty period and contacted the customer service email. A lovely person call Sandhya L honestly couldn't have done enough to talk me through the various troubleshooting solutions I could try. When these did not solve the issue, I was offered a replacement with no fuss and it arrived within 48hours, during which time they updated me on the schedule of delivery and then checked that all had been received as expected. Honestly, if all product companies could be like this the world would be a better place!

Love the ZIIP HALO so much, and when I had a parcel issue they were quick to respond and resolved the issue effectively

This is one of my favourite skin tools I have! I'm an acne nutritionist and special in skin health so I've tried a lot tools and gadgets in the space and this one is one of my most used. It gives an insane snatch to the face and jawline. Highly recommend!

Amazing results using the strongest settings.

The app works great to keep a good routine going. The device itself has had issues and is very fragile to any product that may touch it on top. I’ve had to reset the device several times but when it works it really does a great job and I see noticeable improvements in my skin.

It’s a shame there isn’t a zero

If you have any sort of dental work in your mouth or a sensitive to zaps, this is not the product for you and they will not return it …even after one use they will not give you your money back or give you your money back on an unopened $125 bottle of gold serum …..absolutely ridiculous and horrendous service

I would never recommend doing business with this company

Love it! Best tool I have used ❤️

Waiting for results but know it will take awhile. Like using app. It’s helpful for sure. Don’t think there is a suggested schedule for using different apps. Suggestions would be helpful. Love the Zipp silver gel