Zoarental Opiniões 

432
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online orde... Ver mais

Classificada 5 em 5 estrelas

Fantastic experience renting my first Finisterre wetsuit. I tried last summer but was too slow on to nab the stock. I had a panic about 12 degree water temp & I'm so pleased I got a last minute 4mm su... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Stress free wedding outfit! And a fraction of the price which I loved. I’m going to so many weddings at the moment I just didn’t want to buy yet another dress but then also overlap in guests meant I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My rental arrived in excellent time, well before my actual rental date and in perfect condition. The return process was super easy and best of all I got to feel like I was wearing a new gorgeous dress... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Aluguer de vestidos de festa
  2. Loja de fatos de banho

Escrito pela empresa

Reimagining ownership. Zoa partners with leading brands so that shoppers can rent directly from their sites. Rent from brands such as Nobody's Child, Oh Polly and Finisterre. Try before you buy for ££s off the purchase price too.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

432 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 45% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(432)

99 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Unreasonable Handling Fee (Unworn)

Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online order, in terms of consumer rights

6 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Not very good

Not very good
Dress arrived early which was wonderful
However I had previously tried the dress on in store so knew what to expect and what size to hire
The dress was not the same
It seemed to have shrunk in the wash and also the zip was in a completely different place.
Luckily had time to go out and buy another one
Customer services were very helpful but a shame it was wrong in the first instance.

23 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Such a brilliant service!

Such a brilliant service!! This is my second time using Zoa and both times were flawless! Dresses arrived early, brand new tags still on, and so easy to return! Highly recommend!

22 de junho de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Thank you so much for the glowing review!
See you next time!

Zoa Rental xx

Classificada 1 em 5 estrelas

Dress arrived with a broken zip

Dress arrived with a broken zip, mark on the back, and stitching on the straps showing it had been altered. They couldn’t replace the dress in time so I was left without

11 de junho de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Hi Ellen,

We are so incredibly sorry that your experience didn’t go as planned!

To help our planet, we love giving our rentals as much life as possible.
Because of this sustainability mission, our pieces are loved and worn rather than brand new.
However, they should always arrive functional, and it's clear this particular dress was ready for its well-deserved retirement!

We always want to make things right, which is why we immediately offered an alternative style to try and save the day, and issued a full refund when that didn't work out.

We’d love the chance to welcome you back in the future and give you the flawless rental experience you deserve!
Zoa Rental xx

Classificada 5 em 5 estrelas

Stress free wedding outfit

Stress free wedding outfit! And a fraction of the price which I loved. I’m going to so many weddings at the moment I just didn’t want to buy yet another dress but then also overlap in guests meant I didn’t want to wear the same dresses over and over again. I was always a bit worried about hiring - what if I end up without a dress - but it came on the day that I ordered it for, the dress was lovely, I had a great night wearing it and returns were hassle free. My new go to for weddings !

13 de junho de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

We are over the moon that we could help you tackle wedding season stress-free (and budget-friendly!). Breaking the cycle is exactly what we are here for.

We are thrilled that everything arrived right on time and that the returns process was a breeze for you. You looked gorgeous, we just know it!

Thank you so much for making us your new wedding go-to. We can't wait to style you for the next one on your calendar!
Zoa Rental xx

Classificada 5 em 5 estrelas

It was delivered promptly and was in…

It was delivered promptly and was in brilliant condition. Unfortunately, I couldn’t use the dress for the occasion I rented it for because it was too big.

6 de junho de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Thanks for sharing your feedback!
We're so glad the delivery was speedy and the dress arrived in pristine condition.

Thank you again for renting with us!
Zoa Rental x

Classificada 5 em 5 estrelas

Great service

Great service. Used it a few times. Allows me to dress really nicely for one off events without having to spend a fortune and take up space in my wardrobe.

7 de junho de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Hi Laura,

Thank you for being a loyal customer! We love hearing how much our service helps you stay stylish while keeping your wardrobe clutter-free and your wallet happy.
We look forward to dressing you for many more events to come.

Best wishes, Zoa Rental x

Classificada 3 em 5 estrelas

Delivery and returns process was very…

Delivery and returns process was very good unfortunately the dress was so crumpled I didn't want to ruin it by trying to get creases out, I did not wear the rental and had to find an alternative

27 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

We’re thrilled the delivery and return process was seamless, but so s to hear sad to hear the dress arrived too creased to wear. We're so sorry you had to scramble for an alternative at the last minute.

We'd love to sort this out for you. Please drop us a line direct so we can look into your order and issue a resolution.

We hope we can dress you for your next big event
Zoa Rental xx

Classificada 5 em 5 estrelas

Fantastic experience renting my first…

Fantastic experience renting my first Finisterre wetsuit. I tried last summer but was too slow on to nab the stock. I had a panic about 12 degree water temp & I'm so pleased I got a last minute 4mm suit. A brand new suit arrived in 2 days - ready for half term - and couldn't be easier to return. It was fantastic taking on the Atlantic in a 4mm knowing the seals & puffins wouldn't be harmed by any persistent chemicals. Super impressed by the service when our car broke down & I was late returning it. Thank you all!

1 de junho de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Thank you so much for this incredible review! We are absolutely thrilled that you managed to snag a suit this year and that the 4mm kept you warm and cosy

We'd love to welcome you back for your next coastal adventure. See you in the water!
Zoa Rental xx

Classificada 5 em 5 estrelas

This is such a great idea

This is such a great idea! My rental item was delivered on time & after 1 use I decided to buy it. The whole process was very efficient & a great price too.

27 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Hi Irena
Thank you so much for this brilliant review!
We're so happy we could provide an efficient process and great pricing.

All the best,
Zoa Rental x

Classificada 5 em 5 estrelas

Really great service

Really great service. Would definitely recommend.

23 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Thank you for the five stars!
We truly appreciate the recommendation and are so glad you loved the service.

Zoa Rental xx

Classificada 5 em 5 estrelas

I loved this suit and the fact that the…

I loved this suit and the fact that the hire option allowed for a real life trial for a fairly costly item . Will be buying . Thank you .

23 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

This is exactly what we like to hear! We're so glad we could help you test-drive the wetsuit before committing to a purchase.

All the best,
Zoa Rental xx

Classificada 5 em 5 estrelas

A great wetsuit and very handy that it…

A great wetsuit and very handy that it can be rented as I only needed it for a few days!! Also excellent service from start to finish!

7 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Thank you so much for the fantastic feedback!
Buying a wetsuit for just a few days can be such a hassle (and expensive!), so we are thrilled that our rental service was the perfect solution for your trip.

Best wishes,
Zoa Rental xx

Classificada 5 em 5 estrelas

Delivery came early

Delivery came early and the dress was brand new with tags on. Very easy and straightforward to return.

8 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Ee are thrilled to hear you loved your rental experience.
We look forward to helping you with your next rental!

Zoa Rental xx

Classificada 5 em 5 estrelas

Super easy process

Super easy process. Item was gorgeous and perfect for what I needed it for. The Oh Polly rental system is genius!

7 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Love this! Thank you for the amazing feedback. We’re so glad your Oh Polly rental was absolutely perfect for your event. See you next time!
Zoa Rental xx

Classificada 5 em 5 estrelas

Excellent experience

My rental arrived in excellent time, well before my actual rental date and in perfect condition. The return process was super easy and best of all I got to feel like I was wearing a new gorgeous dress without the price tag! I have five weddings this year so rental needed to be an option for sure. I did have to purchase : try from the brand beforehand to check the size. Can highly recommend Zoa rental, efficient and convenient for the modern woman!

9 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Thank you so much for the fantastic review!

We are so glad we could help you kick off your busy wedding season in style.
We look forward to your next rental with us!
Zoa Rental xx

Classificada 5 em 5 estrelas

Amazing experience

The dress was delivered a day before the rental day which was amazing. Love that you don’t need to pay for postage back it’s included in the price. Will definitely be renting again from here 10/10.

1 de maio de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

This made our day!
We always try to get rentals out a little early so you have one less thing to worry about. We’re so happy you loved the prepaid postage perk, too. Thanks for choosing us, and we look forward to your next rental!
Zoa Rental xx

Classificada 5 em 5 estrelas

Wearing such a statement piece I knew…

Wearing such a statement piece I knew I’d only wear once, the rental service is perfect for occasions like this. Received with ease & returning was also easy, highly recommend.

26 de abril de 2026
Opinião espontânea
logótipo da Zoarental

Resposta da Zoarental

Thank you so much for the recommendation!
We’re thrilled that we could make your event styling easy and stress-free. Looking forward to seeing which piece you choose next
Zoa Rental xx

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais