Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online orde... Ver mais
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Leia as opiniões dos outros
Fantastic experience renting my first Finisterre wetsuit. I tried last summer but was too slow on to nab the stock. I had a panic about 12 degree water temp & I'm so pleased I got a last minute 4mm su... Ver mais
A empresa respondeu
Stress free wedding outfit! And a fraction of the price which I loved. I’m going to so many weddings at the moment I just didn’t want to buy yet another dress but then also overlap in guests meant I... Ver mais
A empresa respondeu
My rental arrived in excellent time, well before my actual rental date and in perfect condition. The return process was super easy and best of all I got to feel like I was wearing a new gorgeous dress... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Reimagining ownership. Zoa partners with leading brands so that shoppers can rent directly from their sites. Rent from brands such as Nobody's Child, Oh Polly and Finisterre. Try before you buy for ££s off the purchase price too.
Informações de contacto
15 The Watermark, NE11 9SY, Gateshead, Reino Unido
- customersupport@zoarental.com
- zoarental.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Such an amazing system
Such an amazing system. Delivery was speedy and the item was immaculate. A perfect option for when we want a dress for a specific occasion. Instructions are very well and well packaged. Will be ordering again!! Thank you❤️
The dress arrived early and was told…
The dress arrived early and was told you just have a few extra days to see if dress fitted!! So had enough time to sort out an option 2 incase I needed it but I didnt the dress was incredible everyone at the wedding complemented me on it and just made me feel confident and had a lovely day the return was easy and when I email about a query i has a same day response! Chuffed with the service and will rent again and tell others to!
So sorry it didn't fit so I didn't get…
So sorry it didn't fit so I didn't get the chance to wear.
Fast delivery and I love the outfit
Fast delivery and I love the outfit , received loads of compliments.
Beautiful winter wedding dress
This is my first time renting a dress from Zoarental. I had so many compliments on the dress that I rented for a family wedding. I loved it. Would definitely recommend to anyone. I usually go for a petite size but the dress fit length wise perfectly and fit just like a comfortable size 10.
It was my second time renting a dress
It was my second time renting a dress
Im loving it cause i only wanna wear it once anyway
They send the dress right on time sometimes sooner which is lovely
Not worth using this company
Dress was supposed to be delivered Saturday came Monday instead which really left me in the lurch. Sent email to their help desk explaining that it had come not 1 but 2 days after it was due and asked for a refund. Customer service came back to me to say “Royal Mail had issues” I replied and no reply and no refund. Will not be using their services again and I urge other potential customers to be warned they are not trust worthy.
I have sent numerous emails to express…
I have sent numerous emails to express my disappointment in this service.
I ordered a dress for a special event in a size 8 and you sent me a size 18.
This left me without anything to wear.
It was 48 hours prior to the event and i gave you the opportunity to rectify to your mistake.
I not only didn’t have a dress for the event but I’ve also paid for rental
The whole experience was a disaster with no means of giving me a solution.
I hired the embellished halter neck…
I hired the embellished halter neck gown for my daughter’s 18th party! It is stunning. The dress came the next day and easy to return.
Really effective service and will be using again :)
Amazing service highly recommended…
Amazing service highly recommended A*****
Very straightforward process
The whole process form ordering to return was very straight forward.
I ordered a long sleeved swimsuit which I was able to try out before committing to buying.
This was the first time of renting clothes but would definitely recommend this.
Oh Polly dress rental is the best ever!
Never rented a dress before but will definitely be doing it again! The item was in perfect condition and it was such an easy process!
The dress was in perfect condition
The dress was in perfect condition
I looked wonderful
Excellent
My second time renting a wetsuit from Finisterre through Zoa and both times have been faultless. Both times the wetsuit has generously arrived a day early and returns are straight forward. A great service and product.
Absolutely amazing
Absolutely amazing, this one is the best option for a wedding, parties etc
Fantastic
Fantastic experience renting from Oh Polly. I rented the dress for my 21st birthday. As it was very expensive and extravagant I didn’t want to purchase it outright as I wouldn’t wear it again. Dress was delivered early. Returns label comes with the item ready to attach. Easy drop off. Definitely would use this service again.
The dress was amazing
The dress was amazing, in perfect condition.
I definitely recommend this service and you have the option buy the dress for cheaper price
Completely wrong wetsuit delivered
Got the wrong wetsuit delivered. Couldn’t do the activity I hired it for. Very disappointed!
so impressed with the oh polly rental!
so impressed with the oh polly rental!!
The dress came in perfect condition and the return was so easy!
will definitely be doing this again in a future!
No hassle
Simple, and easy to use.
No hassle rental
Will use again
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