Zoggs Opiniões 95

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Arrived quickly. Swimming costume fits well & is comfy to wear. Beautiful colour & design which hasn't been affected by chlorine or washing so far.

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Classificada 2 em 5 estrelas

I ordered two different styles of swim trunks because husband had zoggs previously, the quality of the old pair was excellent. Unfortunately the quality of fabric is not comparable, it isn’t even co... Ver mais

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Classificada 5 em 5 estrelas

The swimsuits fit great and they are flattering. Took advice trom other reviewers to size up . They are comfortable without being tight . Quality I think is great and feel like they dry quickly.

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Classificada 5 em 5 estrelas

Ordered a new swimsuit in my favourite style, Dakota cross back, it was a reasonable price and delivered quickly.

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Informações sobre a empresa

  1. Loja de fatos de banho

Escrito pela empresa

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

95 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 54% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

The swimsuits fit great

The swimsuits fit great and they are flattering. Took advice trom other reviewers to size up . They are comfortable without being tight . Quality I think is great and feel like they dry quickly.

10 de abril de 2026
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Resposta da Zoggs

Thank you for taking the time to share your positive feedback - happy swimming!

Classificada 4 em 5 estrelas

Comes up a little small

Really good in 11C water. I had to size up from my usual Zoggs size and the bottom is rather loose

1 de maio de 2026
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Resposta da Zoggs

Thank you for sharing your feedback on the fit - we’ll pass this on to our production team as we continue improving each range. We’re so pleased to hear the Silver Lining kept you warm even in 11°C—very impressive! Happy Swimming

Classificada 5 em 5 estrelas

Great choice of styles

Great choice of styles, support and fit - excellent - I won’t buy a dimming costume anywhere else from now on

28 de abril de 2026
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Resposta da Zoggs

It's great to hear such positive feedback, thank you for taking the time to review - happy swimming!

Classificada 2 em 5 estrelas

Disappointed past customer …

I ordered two different styles of swim trunks because husband had zoggs previously, the quality of the old pair was excellent. Unfortunately the quality of fabric is not comparable, it isn’t even consistent between the two pairs I ordered and the sizes varied too neither matching up to the previous pair. Unfortunately I have returned both.
It was good that I didn’t have to pay postage for the return.

27 de abril de 2026
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Resposta da Zoggs

Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve been unhappy with your swimwear. Please feel free to contact us at webshop@zoggs.com, and we’ll be happy to look into this further with you.

Classificada 5 em 5 estrelas

Good quality

Good quality , well made , swimming costume with quick delivery . Ideal for aqua exercise or holidays

5 de maio de 2026
logótipo da Zoggs

Resposta da Zoggs

Thank you for your kind review. It's great to hear you’re happy with the quality and delivery of your swimwear. Happy Swimming!

Classificada 3 em 5 estrelas

longevity

it would be better if they resisted chlorine better the material doesn't last that well

5 de maio de 2026
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Resposta da Zoggs

Thank you for your feedback - we really appreciate you taking the time to share this with us. We offer two swimwear fabric options: chlorine-resistant “Ecolast” and chlorine-proof “Ecolast+”, which have different levels of durability. We take great pride in the quality of our products and would be happy for you to contact us at webshop@zoggs.com so we can look into the longevity of your swimwear.

Classificada 1 em 5 estrelas

Order #22000005577

Order #22000005577
Zoggs appears to be a fraudulent company. Like others have experienced, I received no confirmation of my paid order. And even days after my purchase, i received no notification of delivery. This seems to be a system. A big warning to everyone!

25 de abril de 2026
Opinião espontânea
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Resposta da Zoggs

Thank you for your feedback.
We’re very sorry to hear about your experience and understand your frustration regarding the lack of order confirmation and delivery updates. This is not the level of service we aim to provide our customers.
I can confirm that our Customer Services team has now been in touch and a full refund has been processed. If there’s anything further we can do to assist you, please don’t hesitate to reach out to us directly.

Classificada 1 em 5 estrelas

Ecolast is a disaster.

Have used Zoggs Aqualast swimsuits for years and am still wearing some that are more than 10 years old. However now that Zoggs have switched to Ecolast, the swimsuits are hopeless. They develop patchy thin areas after less than a year’s use (once every two weeks maximum) even when following the correct care instructions. The first time this happened, I was refunded and bought a replacement, assuming it was a one-off situation. This is now happening again on my two current swimsuits - thin patches in the middle of the back - different styles but the same fault. So disappointed with Zoggs and now need to switch to a more reliable make.

20 de abril de 2026
Opinião espontânea
logótipo da Zoggs

Resposta da Zoggs

Thank you for taking the time to share your feedback. We are really sorry to hear of your experience. We completely understand how frustrating this is, especially after having such a long lasting costume previously. It is disappointing that the product has not met your expectations. To clarify, Aqualast fabric was 100% chlorine proof, whereas Ecolast is designed to be chlorine resistant. Our new Ecolast+ fabric is 100% chlorine proof, along with improved durability and shape retention, while also being made from recycled materials.
That said, the wear you've described doesn't sound like the standard performance we'd expect and we would like the opportunity to look into this further for you. Please contact our team at webshop@zoggs.com and we would be happy to investigate this further for you to find a suitable solution. Thank you again for your feedback, we appreciate it.

Classificada 1 em 5 estrelas

Piece of junk don't buy it

I bought this Zoggs swimsuit on sale thinking I was getting a good deal on a reputable, good-quality brand. Huge mistake.
I wore this swimsuit twice. Literally two swims. Both times, I rinsed and washed it properly straight after wearing it — no rough treatment, no neglect. And yet on the second wear, it was already loose across the bust and clearly stretching out. That is not something that should be happening with an “expensive” swimsuit after two uses.
These swimsuits are priced like they’re built to last, but this one feels like cheap fast-fashion quality. I genuinely felt uncomfortable wearing it because it no longer fit properly — after TWO wears. What is the point of spending this much money if it can’t even survive a second swim?
For comparison, my last swimsuit from Speedo lasted a year or more with regular use. This one didn’t even make it to wear number three.
I feel completely scammed. This is not durable, not supportive, and absolutely not worth the money. Save yourself the frustration and don’t buy this. It’s basically useless junk. Also I tried to leave a one Star review on their website but they have complete control of what reviews you can see on their website and I didn't think that one will ever turn up.

20 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Crap absolute waste of money

Absolute waste of money thank god they were only 8 quid youd need super glue to keep them in , thats if you get them in that is best one word description " Crap "
i bought other earplugs from Amazon at the same time 6 pairs fir £3.75 and these are brilliant look like small xmas trees made of
soft silicon go in easliy , good fit and stay in
Zoggs are uesless

4 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ecolast disaster eco material?

Have bought Zoggs swimsuits for years due to their excellent durability.Decided to replace earlier this year thinking both my 2 year old aqualast ones would soon wear out.Not so they are still usuable . The new
ecolast one is stretched and thin all down back,needs to be binned despite only being used once weekly for 4months
I do aquarobics 3 times a week and rotate swimsuits.
Have always recommended Zoggs to other pool users. Sadly will now have to warn them against and look for alternative brand

23 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy ecolast swimsuits!

I have twice ordered ecolast swimsuit and twice they have failed after approx 25 hours of swimming, despite me adhering to the (extensive) care instructions. I accepted a credit note the first time, but for the second I have asked for a full refund as it is simply not up to the job. I cannot recommend them and will not buy another. I do have an ecolast+ swimsuit which so far is performing well after 26 hours of swimming. The design and shape is good so it is a shame Zoggs cant sort their material out.

20 de novembro de 2025
Opinião espontânea
logótipo da Zoggs

Resposta da Zoggs

Thank you for your feedback. We are sorry to hear about the issues you’ve experienced with your Ecolast swimsuits. This isn’t the standard we expect, and we completely understand your frustration, especially after following all the care instructions.
We’re pleased to hear your Ecolast+ suit is performing well, and we appreciate your feedback on the design and material. Please rest assured that we’re continually working with the design team to improve durability across our ranges.
Regarding your refund request, If you haven’t already, please reach out to us via webshop@zoggs.com with your order details so we can resolve this for you as quickly as possible.
Thank you again for your feedback.
Kind regards

Classificada 1 em 5 estrelas

Avoid: rip-off, no returns even unopened after 1 min

Guildford Spectrum outlet. Tiny notice on wall at back saying no returns under any circumstances. I bought a staggeringly expensive kickboard, then a moment later (before leaving the premises) realised I didn't need it after all and asked to return it - unopened - but the staff just said their policy was no returns, so they refused to take it back. They said it was Zoggs policy and nothing to do with them.

10 de novembro de 2025
Opinião espontânea
logótipo da Zoggs

Resposta da Zoggs

Hello, thank you for your feedback. Sadly, we are unable to control Leisure centre policies. We supply Zoggs products to this site but it is not our decision if they decide to have a no returns policy. Zoggs.com offer a 30 day FREE returns on any product as long as not used so the policy at Guildford Spectrum is their policy not ours.
Sadly we do not have any authority to override their decision.

Classificada 1 em 5 estrelas

Very poor to no customerservice

Very poor to no customerservice. Tried to return one pair of googles which was not deliverable at first try, unclear to me why. Asked for a new return ticket and never got an answer to any of my 3 Emails sent to the company so that return time frame is well expired by now. Still waiting for a reply....

11 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor quality - they don’t last.

I’ve purchased two Zogg swimming costumes in the last year. I swim 1-2 times per week, most weeks but not all. The material on both swimming costumes has worn at the back in almost exactly the same place and have lasted no more than 3-4 months each despite following the care and washing instructions. I won’t buy another Zogg costume and will stick with Speedo going forward. The quality and durability of them is very poor.

2 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Goggles and antifog liquid faulty

Dear Sirs,
I bought prescription goggles that in theory are antifog but after using them a couples of sessions they were foggy.
I also bought an antifog liquid that I was expecting that would solve the problem but It did not work neither.
I'm very dissapointed and angry with your company as I followed the mode of use and care maintanance and did not work and also because I contacted you about the issues and never got  an answer.I will try to pass this complaint to the internet as you don't seem to care about customers.Regards.
Maria Elena P.

1 de maio de 2025
Opinião espontânea
logótipo da Zoggs

Resposta da Zoggs

Hello we are sorry you are disappointed with your purchase. We can see that you have emailed us over the weekend and one of our team will reply directly to your query and help resolve this for you ASAP.

Classificada 1 em 5 estrelas

Very slow at refunding returns

I would be very reluctant to buy anything from this company again on the basis of the time that it takes them to process returns. My Royal Mail parcel was posted on 14th January. 3 days later, I received an email advising me not to chase a refund until 3 weeks had passed from the date of the email. I have now waited 12 days from the date of the email, and although I posted the return over 2 weeks ago, I still have a further 9 says to wait before I can chase my refund. I often order online from other companies and have never had to wait this long for a refund before. I love the quality and chlorine resistance of Zoggs swimsuits but would be very reluctant to order from them again.

29 de janeiro de 2025
Opinião espontânea
logótipo da Zoggs

Resposta da Zoggs

Good afternoon, thank you for your feedback. I can see Royal Mail accepted the parcel on the 16th January and we emailed on the 17th January to advise we had received notification of the return. We advise on this email to allow up to 14 days for the parcel to arrive, be booked in and for your refund to be processed. We advise this as there can be delays with the parcel arriving to us but we will endeavour to process the refund as soon as the item arrives back to us. It appears on this occasion, the parcel has still not arrived at our Bradford warehouse. As we can see that only one item was on your order, we have now processed your refund. Please accept our sincere apologies that you have had to chase for your refund. Kind regards

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