Aceparts Opiniões 

99
TrustScore: 2 em 5

2,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Shocking company sent brake pads in jiffy bag arrived damaged with i pad missing refused refund

A empresa respondeu

Classificada 5 em 5 estrelas

Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund. On posting, I believe there was an issue with recieving the pads. Once I had shown signature from... Ver mais

Classificada 1 em 5 estrelas

No way to contact them , only answer phone message , they don't answer e mails, don't reply to ebay messages, stated 2 day delivery, not posted 5 days later, 1 other part did arrive, 4 spark plugs,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In October I bought an electric tyre compressor, branded AA. This month it broke, giving completely wrong pressure readings. I contacted them and despite the fact it only had about 3 week’s warranty l... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de peças automóveis

Sobre Aceparts

Escrito pela empresa

Aceparts are vehicle lighting specialists and trusted suppliers of a wide range of quality automotive parts, such as Xenon bulbs, wiper blades, suspension elements, filters, wing mirrors, washer pumps and spark plugs – to name a few. If you need a spare part for your vehicle – we’ve got you covered.

Our easy-to-navigate online shop makes it so simple to view and order the part(s) that you need, and you can always expect competitive pricing, as well as quick and efficient delivery.

With over ten years’ experience in the industry, we have a wealth of knowledge and expertise within our team and are committed to delivering the best customer experience. Our dedicated Support Team are on hand to help if you have any queries and will be delighted to offer their advice.

Whatever your lighting or spare part requirements, we will be pleased to assist! You can visit our online store or call us on 020 8090 5333, and a member of our friendly Support Team will help you find the right solution.

If you have already ordered from us, we’d love to hear your feedback – let us know how we did so we can continue to be the best in the business!

Informações de contacto

2,1

Mau

TrustScore: 2 em 5

99 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,1

Todas as opiniões

(99)

5 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My personal experience with this …

My personal experience with this company leaves me compelled to award 5 stars for their excellent service I received, and I recommend to anyone to try them out! Well done Aceparts and thank you.

14 de setembro de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Thank you for taking the time to write this review Mile I am glad to hear that you were pleased with the level of service you received . Many thanks Karen

Classificada 5 em 5 estrelas

Very helpful and great communication throughout

Very helpful and communication was excellent throughout. I ordered replacement wipers for my car but unfortunately it didn't fit, no ones fault. I notified them of this and they did everything thing they could to help me resolve this and communicated everything and kept me up to date with the progress and solutions. Unfortunately nothing could be done so they gave me a full refund which i really appreciated as not got much spare money to spend. I would use and from them again in the future if required on anything as could fault there service throughout.

13 de setembro de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Hello Paul and thank you for taking the time to write this review. Customer feedback is extremely important to us and I will forwarded your comments on to the managers to enable them to share your experience with the Team. Many thanks Karen

Classificada 5 em 5 estrelas

Highly recommended

Wot's not to like. Great range & fair prices, fast delivery & excellent customer service. A➕

From Steve Muffett

2 de julho de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Thank you for taking the time to write this review Sandra. I am glad to hear that you were pleased with the level of service you received and will ensure Steve receives the recognition he deserves. Many thanks Team Aceparts.

Classificada 5 em 5 estrelas

First class service

First class service , fast delivery , can't do enough to help
Will be using again

20 de junho de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Hello Mrs Pope & thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Many Thanks, Team Ace Parts

Classificada 5 em 5 estrelas

Reckoned to anyone

Would recommend these to anyone quick delivery of my item how ever no thanks to Post office they damage item . Tried to claim against Post office don't want to no . However a quick email to these guys they sorted straight away and sending new one's out . Would like to thank them for their help in sorting problem out tho not being there fault.

3 de junho de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I, like many others, sometimes make mistakes when ordering things online. Something I openly admitted to when I ordered an incorrect wiper size in a set of three. I contacted Aceparts, explaining what had happened and requested info on their exchange policy. I was asked to confirm the size of wiper I required and within a couple of days the replacement was on my doormat. No questions asked. I'm pleased with the quality of the items, knocked out with the service I've received and they have guaranteed future business from me.

20 de abril de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Hi Dave, thank you for the feedback, I will ensure this is passed on for you. Thanks Dawn

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, will use again

😉 😉

17 de abril de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Hello Dominic and thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Many thanks, Kerry.

Classificada 5 em 5 estrelas

First class service

I ordered an oil filter from eBay - it was only a few pounds. (Best price on eBay)
It turned out to be the wrong one because it was just one of those parts that had so many variants.
It was probably more my fault because I didn't check it properly before ordering.
Martin & all the people I had contact with were absolutely brilliant, they couldn't have done any more to get it sorted.
You would go a long way to get better service - I will use them again & have total confidence in recommending them to others.

7 de abril de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Hello Charles and thank you for taking the time to write this review. Customer feedback is extremely important to us and I will forwarded your comments on to the managers to enable them to share your experience with the Team. Many thanks Phil

Classificada 5 em 5 estrelas

Outstanding service.

Excellent service. It was me who cocked up and they put it right. Will defo use this company again.

31 de março de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Thank you for taking the time to leave this review, I have forwarded this to our Managers for them to share this with the team. Many thanks, Chrissy

Classificada 1 em 5 estrelas

Parts not delivered

Ordered a part fron ebay with acp. Never arrived now they have blocked me. Customer service is very poo, katerina is very rude. I wish i read there negative feedback first before i ordered

9 de fevereiro de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Hi Dave, we're really sorry you've experienced issues with your order - We will do our utmost best to get this resolved as quickly as possible for you and our Customer Service Team will be in touch with you shortly. Team Aceparts

Classificada 5 em 5 estrelas

QUALITY BULBS

Excellent quality quick delivery as described was very helpful,as I didn't know types of bulbs needed for my car.... Great shopping experience.

7 de fevereiro de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Thank you for taking the time to leave this review. Many thanks

Classificada 5 em 5 estrelas

Top company

Ordered some wipers from ace parts turned out they wasn't correct fit emailed them they immediately sent out the correct ones very professional company I will definitely purchase again .

13 de janeiro de 2017
Opinião espontânea
logótipo da Aceparts

Resposta da Aceparts

Thank you for your comments Adam. We look forward to providing your future parts and accessories.

Classificada 5 em 5 estrelas

Excellent customer service

Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund.
On posting, I believe there was an issue with recieving the pads. Once I had shown signature from my.hermes, I was instantly refunded.

They kept constant communication throughout, no automated services or generic replies. Very pleased with that.

22 de novembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I ordered wiper blades for my C4, unfortunately when they arrived they were the alternative fitting for my car.
Nothing was too much bother for Katrina, who kept in touch and sent out the correct wiper blades, thanks and well worth 5 stars.

10 de novembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

I purchased some wipers from eBay for my wife's car. When I received them they were the wrong ones. The communication and speed at resolving the issue is something that sets a benchmark for other companies!

5 de novembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant company

Item did not turn up, contacted AceParts who where more than happy to help, I explained what happened and got a full refund. Excellent customer services would definitely buy from them again as this problem was through no fault of their own. Highly recommend.

4 de novembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

excellent customer service

A web page error for LR discovery2 wiper blades on the ebay shop meant the type with a unique fitting were not sent. Customer service resolved the problem quickly and sent out a new set of parts that fitted a treat. Thx

3 de novembro de 2016
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais