Shocking company sent brake pads in jiffy bag arrived damaged with i pad missing refused refund
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Shocking company sent brake pads in jiffy bag arrived damaged with i pad missing refused refund
A empresa respondeu
Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund. On posting, I believe there was an issue with recieving the pads. Once I had shown signature from... Ver mais
No way to contact them , only answer phone message , they don't answer e mails, don't reply to ebay messages, stated 2 day delivery, not posted 5 days later, 1 other part did arrive, 4 spark plugs,... Ver mais
A empresa respondeu
In October I bought an electric tyre compressor, branded AA. This month it broke, giving completely wrong pressure readings. I contacted them and despite the fact it only had about 3 week’s warranty l... Ver mais
A empresa respondeu
Escrito pela empresa
Units 5-8 Saxon Shore Business Park Castle Road, Eurolink Industrial, Sittingbourne, ME10 3EU, Kent, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding customer care. Wouldn't hesitate to recommend to anyone.
Perfect customers service perfect company will be using again for most or all my car items bulbs ect ect fantastic
I ordered some new blades for my juke at a very cheap price .The wipers arrived quickly and promptly fitted . I noticed the drivers side not working properly and wonderd weather it was a case of you get what you pay for . When I contacted Aceparts they were very helpful and replaced the item that arrived within 24hrs . The replacement works well without issue . I would defiantly recommend this dealer who clearly cares about its customers no matter the amount spent .
I made an order for a set of flat profile wiper blades via eBay. The wipers arrived in a couple of days even in despite of the August Bank Holiday.
I soon realised that I had ordered one wiper blade too short (needed a16" blade but I stupidly ordered a 14") All my fault.
I contacted Aceparts via email asking them to send me a new blade and to let me know how much the replacement would be.
I received a reply in minutes from Danielle who graciously offered to send it free of charge as a good will gesture !
Not something you expect in the day and age as customer care is not too valued these days.
Thank you Aceparts
I ordered the wrong bulbs by accident and requested a return and the company were happy to cooperate and sent me some bulbs what would fit my car free of charge!! Received in 2 days too, very pleased with my service and will order from the company again.
Although there was a misunderstanding about the wing mirror I ordered for my Micra (when I ordered it I didn't know there were 2 designs for that year along with many distributors in the dark too) the problem was solved with fantastic customer service. I was offered a free post return and a full refund. Will definitely use this supplier again.
I've not come across this company before until I purchased an item from them on eBay, they are very professional, super quick to respond to your enquiries and on time delivery too. Thank you. 👌😊
Helped me find the correct parts for my vehicle at a very competitive price.
Helped me find matching led bulbs for my new clear lenses... Great communication and brilliant customer services... Many thanks
My order got lost in the post and was resolved very quickly great company to deal with thank you !!
I purchased a mirror lens on eBay from aceparts and it was the wrong type. They refunded the cost without quibble. Very good to deal with and I would be happy to buy from them again.
There was an issue with my order but it was dealt with in a friendly and professional way. Communications regarding the order were very prompt and it was dealt with so efficiently. I would have no qualms recommending ACE to others and no doubt I shall be making further purchases.
Unbelievable!!! I ordered wipers for my car. They arrived quickly and then I realised I had ordered the wrong fitting....my fault. I contacted them to see if they did the ones with the right fitting and they were happy to send the new ones straight out. Super fast. Super efficient. Super helpful. Can't recommend highly enough. Will definitely use again.
I'd just like to praise them for their amazing customer service. I ordered the wrong part for my car which I didn't know until I fitted it explained the situation and even though I'd used the bulb I was given a full refund!! So nice as they really didn't need to do that. Fantastic company, great communication and who I will be using for all my needs from now on!
Honest genuine business would deal with all the time great a++++
I liked this company much more last year. They use to sell a wider range of friction parts. I wish they still sold Omega and Fahren Brake Pads.
The service is good and delivery is very fast too.
I'm not a car person so I wanted some cheap wipers, they do they're own brand wipers, free delivery and I got them discounted with an offer I found on their Facebook because I bought front and back! Literally paid next to nothing for them and they came the next day! Will definitely shop with them again

Resposta da Aceparts
First class service, ordered wipers for my car when delivered one would not fit on wiper arm, contacted AceParts sent a replacement blade with no problem. Wipers very good no juddering. Would use AceParts again.

Resposta da Aceparts
I was looking for a set of brake pads for my Ford Fiesta, with knowledge that their were variants available. After looking online I was blessed with three to choose from.
Within seconds of a quick call to their helpful customer service team I was linked directly to the part required.
Ordered that day and it arrived two days later! Now that is was I call service!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.