Aceparts Opiniões 

99
TrustScore: 2 em 5

2,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Shocking company sent brake pads in jiffy bag arrived damaged with i pad missing refused refund

A empresa respondeu

Classificada 5 em 5 estrelas

Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund. On posting, I believe there was an issue with recieving the pads. Once I had shown signature from... Ver mais

Classificada 1 em 5 estrelas

No way to contact them , only answer phone message , they don't answer e mails, don't reply to ebay messages, stated 2 day delivery, not posted 5 days later, 1 other part did arrive, 4 spark plugs,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In October I bought an electric tyre compressor, branded AA. This month it broke, giving completely wrong pressure readings. I contacted them and despite the fact it only had about 3 week’s warranty l... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de peças automóveis

Sobre Aceparts

Escrito pela empresa

Aceparts are vehicle lighting specialists and trusted suppliers of a wide range of quality automotive parts, such as Xenon bulbs, wiper blades, suspension elements, filters, wing mirrors, washer pumps and spark plugs – to name a few. If you need a spare part for your vehicle – we’ve got you covered.

Our easy-to-navigate online shop makes it so simple to view and order the part(s) that you need, and you can always expect competitive pricing, as well as quick and efficient delivery.

With over ten years’ experience in the industry, we have a wealth of knowledge and expertise within our team and are committed to delivering the best customer experience. Our dedicated Support Team are on hand to help if you have any queries and will be delighted to offer their advice.

Whatever your lighting or spare part requirements, we will be pleased to assist! You can visit our online store or call us on 020 8090 5333, and a member of our friendly Support Team will help you find the right solution.

If you have already ordered from us, we’d love to hear your feedback – let us know how we did so we can continue to be the best in the business!

Informações de contacto

2,1

Mau

TrustScore: 2 em 5

99 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,1

Todas as opiniões

(99)

5 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Great customer service

Ordered the wrong bulb in error , explained the problem to the company who offered to send out the correct bulb without any hassle or fuss. Very impressed and will definitely use again for car parts.

3 de novembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, instead of a straight forward return the company offered to check the correct fitting for my car wipers as i had ordered the incorrect ones, never before have i recieved service where a company have offered to do that. Will definately buy from them again.

24 de outubro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

I ordered wheel trims when they arrived I noticed one had a crack I contacted the customer service. First class service all the way! New set sent out straight away Would definitely recommend this company to anyone thanks for your help

16 de outubro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

I ordered lights which arrived very promptly however I order the wrong bulb when I requested a return they came back to me within the same day and offered me the correct fitting free of charge. I was amazed at this seen as so it was my mistake ordering the wrong bulb. 100% recommend this company to anyone. Bulbs are quality too.

11 de outubro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

OUTSTANDING

Ordered a full set of wiper blades for my father in laws car, items that arrived didn't fit, messaged them and got an immediate response asking me to confirm a few details of the vehicle, it turned out the parts were incorrect, they offered an immediate full refund, sent me a link for the correct parts, and told me not to inconvenience myself by returning the incorrect parts. All this happened over a weekend. Exceptional service, I would definitely recommend this company.

9 de outubro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

I ordered lights which arrived very promptly but one was bent and when I informed them of this they answered immediately and sorted the issue with a replacement sent free of charge in free post no questions. They were a pleasure to deal with the quality of light is excellent lights up the road in heads and in dips. I have since ordered more as spares. I have dealt with a lot of companies but this is by far the best.I would highly recommend.

6 de outubro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding

I ordered a set of bulbs to cover the front of my car but didn't realise I needed a couple more. I messaged asking how I could purchase the exact same ones. The reply was that they would send out the extra 2 free of charge. Made my day. Not often you get this service so definitely worth the 5*

29 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Trustworthy

Got the wrong part at first look for the part after I complained but didn't have it in stock so offer me full refund very genuine people thank you

16 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Very satisfied with the high quality of service i received. Customer service was excellent very quick responce and resolved the situation. Excellent comany many thanks

12 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Had one broke on delivery asked seller and immediately despatched another. Great service

11 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Had an issue with the wiper blades I ordered (partially my fault I suspect!) and they instantly responded to my emails and were so helpful in resolving my issue. I will be buying from them again and urge others to if you want excellent customer service!!

7 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Superb!!!

Very helpful, replies to messages quickly, always happy in assisting you. If things go wrong they act brilliantly to resolve issues. Great products exceptional service and customer support. A******
Defiantly recommend.

5 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company!

This place is better than EUROPARTS whom lied about posting my parts! Aceparts contacted me straight away regarding my parts and are being sent.5 stars all the way.
Will continue to buy from them as I have in the past.no hassle and great prices! And thanks to Danielle for helping me.
Excellent. 5 star's highly recommend it.

4 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Replacement

I was quite happy with the way they resolved my problem out and quick response and I would recommend to everyone and would buy from them again

4 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic supplier

I'm very pleased with the standard of product that I ordered considering it was so cheap. Very quick postage and haven't had a problem with the lights at all. Highly recommend using this company!

3 de setembro de 2016
Opinião espontânea

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