Acre Properties Opiniões 407

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had such a positive experience with Sharon at Acre Properties. From the very beginning, she was incredibly kind, attentive, and genuinely invested in making everything as smooth as possible for... Ver mais

Classificada 5 em 5 estrelas

I cannot speak highly enough of Ben Okoh. He has been nothing short of professional during my tenancy with Acre Properties and has always been willing to go above and beyond to help or assist with any... Ver mais

Classificada 5 em 5 estrelas

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks... Ver mais

Informações sobre a empresa

  1. Agência de arrendamento imobiliário

Informação fornecida por diversas fontes externas

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

407 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Rachel Webb as my landlady

I have been under the care of Rachel Webb for the last two years. She has been nothing but attentive with any issues we’ve had. Always responded quickly to our emails and has made the tenancy seamless. Thanks so much Rachel!

26 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Acre Properties are brilliant!

I've been renting a property managed by Acre for over four years now and they have always been brilliant! They've responded quickly to any issues faced in the house, I can't think of anything negative to say from my experience, they're great people.

20 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Looks good but poor quality

Looks good but poor quality. Everything is done for as cheap as possible most importantly sound insulation between rooms, can hear people as if they were in the same room

1 de março de 2024
Opinião espontânea
logótipo da Acre Properties

Resposta da Acre Properties

Hello James,
We’d love to assist you on this query and hopefully be able to investigate further into the sound issue you are experiencing. However, you are not know to us as a tenant. Do you have the right agency for your enquiry? If not, we’d really appreciate you removing this review

Classificada 5 em 5 estrelas

Absolutely brilliant service from Shamia

Absolutely brilliant service. I got in touch with Shamia through spare room.

I needed something soon, and she was able to arrange everything for me extremely quickly.

What is often a stressful chore, was made simple, quick and easy and I am extremely grateful.

5/5

16 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Rachel has been so helpful

Rachel is the property manager of my flat and the flat opposite and she has been so great and supportive throughout my stay. She responds to emails and issues quickly and jumps to fix them and sort them out immediately. I can talk to her about any issue whether it’s small or big and she will make sure it’s addressed properly. The service she has provided and keeps providing is excellent.

1 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Experience

I recently need to find a new room for my work place. I had the pleasure of working with Acre Properties, and I must say, the experience far exceeded my expectations.

Especially thanks to Anuj, whose dedication, patience, and expertise truly set a new standard for what I thought possible from a property agency! Anuj was not only responsive and attentive but also took the time to understand exactly what I was looking for, making the entire process seamless and stress-free. His insights and advice were invaluable, significantly contributing to making informed decisions that I am delighted with.

To anyone considering their services, I cannot recommend Acre Properties and Anuj highly enough. They are really turning what can often be a stressful moving journey into a remarkably positive experience. A huge thank you to Acre Properties and Anuj for everything!

5 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional

Very professional, easy to contact and so helpful! Brought the keys for every appointment (which somehow some agents seem to not remember?!) And made the process so fluid and easy to get the place I wanted.

13 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

EXCEPTIONAL SERVICE and dedication from…

EXCEPTIONAL SERVICE and dedication from Rachel at Acre properties. Any issues have been dealt within 24hrs and has always followed up following repairs. If thing hasn’t quite gone to plan she has been exceptional in getting it fixed and promptly. Thank you again for all your help and I hope this is recognised and rewarded.

31 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I would highly recommend using Acre…

I would highly recommend using Acre Properties if you are looking to rent in London. In particular, Rachel Webb communication has been fantastic, all maintenance issues were fixed very quickly and you are the most professional agency Iv’e rented through..

29 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend Acre Properties to anyone looking to rent in West or South West London

Acre Properties is a great letting-agency. I have rented with them in the middle of Covid and had a good experience with them, which is why I thought to go with them again this year. They are very professional and responsive and highly understanding of personal circumstances. I have had different property managers to deal with, most recently Ben. I am living outside of London now but will certainly consider renting with them again when I come back to the city. Highly recommend them to anyone looking for a decent place to stay, predominantly in West and South West London.

1 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Acre Properties have been brilliant!

Acre Properties have been brilliant, definitely the best I have dealt with in my years of property rentals. Our property manager, Rachel, is a pleasure to deal with. She is extremely responsive and always really helpful. Any issue we have had has been quickly resolved in a timely manner and beyond expectations. Thanks Rachel and team!

8 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very supportive agents. Great agency.

Acre Properties agents are very friendly and super helpful. I can't thank Aidan enough for being so understanding and supportive; and Owen for his valuable advice. I was renting with Acre Properties couple of years ago and was very satisfied with the service, so much so that I’ve now returned to rent with them; they are, in my opinion, one of the best, and really customer orientated! AP is also great in keeping their properties to a good standard. Looking forward to moving in soon. ~happy customer.

12 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unprofessional.

4 de dezembro de 2022
Opinião espontânea
logótipo da Acre Properties

Resposta da Acre Properties

Hello Emanuela,
We are sadden to see this review, however, we do not see it reflects our service. The short review you posted I believe is in relation to the money claim towards your deposit for the end-of-tenancy clean. The tenancy agreement and check-in inventory, which you received at the beginning of your tenancy, confirm that the cleaning and steaming of the room and mattress are the responsibility of the tenant. However, you were not at liberty to use the independent companies that we use for these services and could have employed the services of an alternative professional company.
We understand you were unhappy with the proposed claim from your deposit and however, the deposit service will mediate the claim and will be in touch with you once all evidence has been given.
I am sorry that we had to end the relationship like this, but do know we are here for you in the future as we believe before this issue, our relationship was a good one.
Acre Properties

Classificada 5 em 5 estrelas

Outstanding Service!

Rachel, Jake and Anuj have all been incredible and extremely helpful during our time to find and rent a property.

Any request, small or big, Rachel has taken her time to help us with to ensure it is resolved quickly and it is always done to a very high standard. All of the team are responsive to emails and very willing to help.

We have only been living at the property for a short while but during this time their service has been unmatched. They are a fantastic team who I cannot recommend enough to others during their property hunt - you will not regret going with Acre Properties.

15 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Supportive Agents

The rental market is crazy at the moment and I have dealt with a few agents who would just neglect you after their first interaction.

Shamia is not one of them! She continuously kept me updated on available flats. Finding a flat is already stressful enough so having a supportive agent really helps ease your mind

Thank you Shamia!

25 de maio de 2023
Opinião espontânea

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