I ordered a passenger side rear view mirror for an old car. My order was immediately acknowledged and confirmed after about a day once the availability of the mirror was verified. It arrived well pack... Ver mais
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Leia as opiniões dos outros
I have been using APW for years now. They usually have the best deals for genuine Acura parts. Shipping can be slow depending on the item, but overall no one seems to match APW's performance. I onl... Ver mais
A empresa respondeu
Part ordered didn't fit my vehicle, Acurapartswharehouse.com refused to returned my money. Horrible customer experience, they do not care about their customers.
I love how they get on your orders and ship out quick! Truly amazing customer service. Unlike acura.oempartsonline.com where there's no contact number, and it takes them up to a week to even get a ord... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.
Escrito pela empresa
Informações de contacto
Estados Unidos da América
- 888-505-1906
- support@acurapartswarehouse.com
- acurapartswarehouse.com
4,1
Bom
616 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da AcuraPartsWarehouse.com
It’s great to hear your order met expectations. Glad we could help you get the right OEM part!
Resposta da AcuraPartsWarehouse.com
Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. Also please note that all of our orders have a standard processing time of 1–3 business days before shipping. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.
For more information regarding our returns policy, please visit
https://www.acurapartswarehouse.com/service/acura-return_policy.html
Very pleased with the entire transaction
Parts came on time, well packaged. Perfect fit. Would definitely use this site again. Thank you
27 de maio de 2026
Resposta da AcuraPartsWarehouse.com
Hello Michael, it’s great to hear your order met expectations. Wishing you many smooth miles ahead.
Speedy answers to question
Speedy answers to question, smooth ordering process and fast fulfillment.
27 de maio de 2026
Resposta da AcuraPartsWarehouse.com
It’s always great hearing from satisfied customers. Hope everything continues to work out well for you.
Side view mirror i ordered was in great…
Side view mirror i ordered was in great condition along with exact match on color. Aldo part came on time as was told. Helped me a save a bundle.
27 de maio de 2026
Resposta da AcuraPartsWarehouse.com
It’s always great hearing from satisfied customers. It’s always great hearing from satisfied customers.
Took a long time to get parts
Took a long time to get parts! Also it was NOT disclosed that FEDEX will charge cross-border fees . Other shipping options sb be available .
27 de maio de 2026
Resposta da AcuraPartsWarehouse.com
Thank you for your feedback. We apologize for the confusion but please allow us a chance to clarify:
We do charge shipping and handling, but local customs will assess taxes before allowing the item to enter your country. Please be aware that customers are responsible for all customs fees, including duties, taxes, brokerage fees, and any other applicable charges. Also please note that all of our orders have a standard processing time of 1–3 business days before shipping.
Thank you for your understanding.
For more information regarding our sales policy, please visit:
https://www.acurapartswarehouse.com/service/acura-sales_policy.html
Resposta da AcuraPartsWarehouse.com
Hello Ashraf,
We appreciate you taking the time to share your experience. We’re glad to be your go-to source for OEM parts.
Resposta da AcuraPartsWarehouse.com
Thanks for taking the time to leave a review. We’re always here when you need us.
Never again
Never again! I needed a specific part for my Acura RDX right away. I ordered it from Acura Parts Warehouse as it was listed as in stock. Three days went by and I heard nothing about my order. I ended up emailing three times over 11 days before they shipped my order. The customer service was deplorable, the communication was terrible and it took two full weeks to get my order. These people are not trustworthy.
18 de maio de 2026
Opinião espontânea
Resposta da AcuraPartsWarehouse.com
Thank you for your feedback. While most orders are processed within our standard timeframe, unexpected delays can occasionally happen and when it takes longer we communicate that information as soon as we can. We appreciate your patience and thank you for bringing this to our attention. Your feedback is essential for improving our services.
Nothing was resolved..Your A.i
Nothing was resolved..Your A.i. stated my "Part Number" was incorrect...
36160-RWC-A02 ....
Is this not the part number??
Thanks
27 de março de 2026
Resposta da AcuraPartsWarehouse.com
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Resposta da AcuraPartsWarehouse.com
Hello Dennis,
We appreciate you taking the time to share your experience. Happy to hear everything was delivered on time. We look forward to serving you again.
Quality experience
User friendly. Good parts diagrams. Good delivery time. Great Quality. Exact part.
11 de março de 2026
Resposta da AcuraPartsWarehouse.com
Hi Matt,
Thank you for your feedback! Glad our selection had what you were looking for. We appreciate your support.
Acura Side View Mirror
Parts are brand new and genuine Acura parts. Price was great compared to buying at the dealer. Shipping was fast and the parts were well packaged. Very happy with purchase. Highly recommend AcuraPartsWarehouse.
28 de abril de 2026
Resposta da AcuraPartsWarehouse.com
Hi BR,
We appreciate your review! Offering genuine OEM parts at fair pricing is something we work hard to maintain. We're happy to hear you’re satisfied with the value.
Convenient and stress free
Easy, stress free , and never any issues.
Buy with confidence all the time.
Very convenient.
28 de abril de 2026
Resposta da AcuraPartsWarehouse.com
Hi John,
Thanks for sharing your experience with us. We’re glad your shopping experience was smooth and user-friendly.
We truly appreciate your feedback.
Resposta da AcuraPartsWarehouse.com
Hi Carl,
Thank you for your feedback. We’re always working to make the buying process simple and efficient. We appreciate your support.
The part you sent is wrong and doesn't…
The part you sent is wrong and doesn't work
I drive a 2014 Accura RDX. THE part was marked Honda. Maybe supposed to be similar or same but NOT
28 de abril de 2026
Resposta da AcuraPartsWarehouse.com
Hi Alicia,
Thank you for your feedback. We’d like to clarify that Acura is a division of Honda, and many OEM parts may be labeled as Honda while still being correct for Acura vehicles.
We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims. An RMA request also qualifies as wrong parts when the manufacturer mispacked an item, or the part number received does not match what was ordered. Since we don’t have visibility into a customer’s repair needs, we fulfill what is placed in the order.
We appreciate your understanding and encourage the use of VIN verification via Parts Question in our LiveChat before placing an order. Our team is always happy to help!
For more information regarding our returns policy, please visit: www.hondapartsnow.com/service/honda-return_policy
Easy to buy OEM parts
Easy to buy the necessary parts and receive by mail. I wish it could be delivered faster though.
28 de abril de 2026
Resposta da AcuraPartsWarehouse.com
Hi Luis,
Thank you for your feedback. Unfortunately, we do not have direct control over delivery speed once the order has left our location. We're happy to hear that you have an overall smooth experience with us, however!
OEM parts in stock
You have the OEM parts I need in stock at a more reasonable price than the dealership.
28 de abril de 2026
Resposta da AcuraPartsWarehouse.com
Hi Greg,
Thank you for sharing your experience with us. We work hard to maintain a competitive pricing for genuine OEM parts. We're happy to hear you found exactly what you needed!
Resposta da AcuraPartsWarehouse.com
Hi Andrew,
Thank you for your feedback. We’re glad you found our pricing competitive. We appreciate your support!
Great place to get genuine Acura parts
Great search engine makes it easy to find the correct parts. Fast shipping. Great price.
28 de abril de 2026
Resposta da AcuraPartsWarehouse.com
Hi Tuan,
Thank you for your kind words. We take pride at offering brand new, genuine OEM Acura parts at a competitive price. We're glad that you found our parts diagrams user-friendly, please let us know if you need any assistance!
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