When The Bank Says No Opiniões 

491
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can't recommend this mortgage broker highly enough. From start to finish, the service has been outstanding. Ashley and Beckie have both been absolutely fantastic throughout the whole process. They w... Ver mais

Classificada 5 em 5 estrelas

All the team at WTBSN have been great throughout the mortgage application process. Thankyou to Rachel, Samuel b, faith and Sam Jolley. Everyone that we dealt with were very helpful and easy to talk... Ver mais

Classificada 5 em 5 estrelas

Thank you so much to both Mark & Beckie for all thier fantastic help obtaining our mortgage. Every step of the way they have been nothing but helpful,informative and understanding. They made sure we... Ver mais

Classificada 5 em 5 estrelas

Really recommend When The Bank Says No. I am 20 years old and have had to jump through a lot of hoops to get my mortgage offer. Lucy Parker and Beckie Pepperrell handled my case, both of them have bee... Ver mais

Informações sobre a empresa

  1. Corrector hipotecário
  2. Consultor financeiro
  3. Corrector de seguros

Escrito pela empresa

When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

491 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(491)

326 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Best mortgage appt! Would use advisor Mark Brazier again.

My Mortgage advisor Mark Brazier has been fantastic from start to finish! I’ve been very happy with every aspect of the service. Everything has been explained clearly, Mark is extremely knowledgeable and his communication was excellent. I felt fully supported throughout. The whole process was smooth and completely stress-free. I would happily use Mark again, and wholeheartedly recommend him.

17 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredibly helpful and understanding

Incredibly helpful and understanding, got me further in under 2 weeks then another broker did in a few months and I now have a purchase going through! Massive thanks to Lucy and Rachel, highly recommended! Really impressed with the level of human customer service and responsiveness! Thank you!!

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely 5 star service

Absolutely 5 star service. Above all communication is excellent, Lewis and the team are so helpful and genuinely care. Would highly recommend.

12 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

4 star in handling case

4 star in handling case - easy to contact even worked close to the seasonal holidays. Very impressed- high knowledge of product and was a dream every step of the way.

2 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Mayank & Rachel are amazing

I want to say a huge thank you to Mayank & Rachel for making this application process so stress free, Mayank was there straight away whenever out situation changed to be able to sort figures etc and answer any questions we had, we then had Rachel who has got the patience of a saint, nothing was ever too much and she was so reassuring and eased my mind through the whole process. I can’t thank you both enough, I really appreciate everything

30 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A great achievement

Ashley and Rachel did very well to find me a mortgage as previous brokers had failed to do so given my difficult situation. They were friendly, polite and communicated frequently. The only minor issue was sometimes the documents I sent didn't go through on the app and I sometimes received text messages saying I needed to complete a task when I had already completed it. But overall they really did a great job and I would recommend them to anyone.

29 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

5*WTBSN

5*
Fantastic service very professional and patient with me.
Explained and got back to me quickly with any queries I had.
I would like to thank the team
For their help

22 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing saved the deal

Well I was about to give up on a property I bought at auction when the finance fell through on the last minute but Naheela & Gus was determined to get me a mortgage worked none stop back and forward with myself and the lenders got me a mortgage deal sealed within just a couple of days with a backup mortgage they had in mind absolutely brilliant team and amazing people I couldn’t thank youse enough.
Thanks once again
Jason Parkington

18 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience second time round

We didn’t have the best experience the first time with this company, however Naheela reached out with a new offer and was brilliant getting everything sorted for us. Gus was also great, and they worked quickly and efficiently so we got our offer completed within a couple of weeks. Couldn’t fault our experience the second time round, thanks to Naheela and Gus

1 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Really positive experience and attentive service , Naheela really worked to get our offer through , along with Gus to completion. Very quick and always there when needed. Thanks to the team.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We got our offer

We got our offer , all thanks to Billy and Rachel. Not a straight forward case. So if you have experienced set backs previously please don’t hesitate to contact this company it might just change your life . Many thanks

10 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Complete incompetence

Have my number incorrectly but no matter how many times I request for my number to to be deleted they continue to pester me. I wouldn’t trust them to fill out a birthday card never mind a mortgage application!

10 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We had so much help and guidance from…

We had so much help and guidance from this company in helping us securing a loan, considering weve tried elsewhere with no hope. The staffs (gus & naheela) have been very friendly and patient giving us guidance and answering our calls promptly. Thank you for all your help we really appreciate it.

10 de dezembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais