I purchased an Alpha warranty and they won’t cover master cylinder or brake booster or basically anything with the brakes. I’ll be canceling and telling everyone stay away!!! Goin back with Endurance... Ver mais
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Leia as opiniões dos outros
Useless warranty unless you are able to be without your vehicle for an extended period of time while they come in and approve the required repairs before said repairs are started. If they will cover... Ver mais
I called Alpha and a representative answered the phone asap and directed me on how to files a Claim to get my Truck repaired. The Claimed was approved and my Truck is being repaired. I am so thankful... Ver mais
Quick no hassle service. Within three hours of the mechanic finding the problem the repair was approved. My only involvement in the process was answering three or questions. If I buy another used veh... Ver mais
Informações sobre a empresa
Escrito pela empresa
Alpha Warranty Services provides a full line of unique and valuable vehicle service contract programs. Alpha was founded in 2002 with a value system centered on integrity, dependability and providing the best service. These principles have led to consistent growth and helped forge long-term partnerships with industry leaders across the country. Alpha has repeatedly received recognition as one of the top VSC providers in the industry.
Informações de contacto
PO Box 95790, 84095, South Jordan, Estados Unidos da América
- 800-662-5519
- customerexperience@alphawarranty.com
- alphawarranty.com
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Respondeu a 92% das suas opiniões negativas
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This warranty company is the best my…
This warranty company is the best my mechanic told me! Never has any issues, and they cover what they say they'll cover!
Everything went great
It was so easy and everything went great. Highly recommend this company for your auto. Definitely a peace of mind.
Any time I have vehicle problems you…
Any time I have vehicle problems you guys take care of me. Hope to be able to get the same warranty on my future vehicle.
Fast and efficient
Fast and efficient. Every person i spoke with was very helpful.
Excellent experience and coverage!
This was the first time I've had to use the warranty and was extremely happy with the experience! The mechanic had so many really nice things to say about the company. He was on hold for less than 2 minutes when he called in for the approval. By the time my vehicle was done, Alpha Warranty had already asked him where to send his payment. This is nothing like any of the experiences I've had with other companies.
Quick response back to the service…
Quick response back to the service agent is great 👍, thank you!
The quick response and coverage to my…
The quick response and coverage to my vehicle mechanical failure
Your approval process is terrible
Your approval process is terrible. The length of time it takes for you to approve a fix is lengthy. I have been waiting for my car for almost a month to be fixed by you guys and I keep getting the same crap it takes 24 to 48 hours for an adjuster to read a claim and each process takes 24 to 48 hours to review this is insane. I have had to take an Uber to and from work. I live 30 miles away one way I have not had my car since November 7. This company is horrible. and now I’m being told that my car will not get its part until next Thursday. That will mean you have had my car down for 30 days.

Resposta da Alpha Warranty Services
Alpha Warranty provided the coverage…
Alpha Warranty provided the coverage outlined. My experience was efficient, effortless and effective.
claim was easy approved after…
claim was easy approved after requesting the repair
Awesome and FAST customer service!
Awesome customer service!! Approved my claim within a hour or less. THANK YOU SO MUCH!!!!
Very Professional
Very Professional, turn around time very quick.
Pleasantly surprised
After purchasing a previously owned, but still relatively new vehicle, we were encouraged to purchase additional insurance coverage. As a practical rule, I generally decline this type of offer but the car salesman (and personal friend) was so confident in Alpha Warranty Services that I agreed to purchase the policy.
Less than two months later, a mechanical problem was discovered but the repairs required could not be handled locally but at a dealership 250 miles away. The logistics combined with the disappointment of having our new-to-us car unavailable to enjoy was really concerning. However, thanks to our local dealer combined with Alpha Warranty Services timely review of our claim, we’ll soon be happily driving our car. This was a happy resolution to what could have potentially been a long and maddening process. THANK YOU!
Quick response to repair request.
Great customer service
Great customer service. Very knowledgeable.
Very quick and responsive on…
Very quick and responsive on communication with dealership and approval of repairs that needed to be performed.
Repair coverage
I’m grateful that my repairs were covered, but I wish they had included the other wheel bearing and tie rod. I ended up paying out of pocket for the driver’s side tie rod since they’re typically replaced in pairs, and now I’ll need to return soon to get the other wheel bearing replaced as well.
Very nice customer service
Very nice customer service. Very helpful in getting the service I needed done.
Nice experience
How meticulous you were with the things my SUV needed, if there are jobs it doesn't need there's no need to perform those, otherwise it would it be more expensive, if possible, once the extended warranty doesn't apply, I would like to continue working with you, with authorize mechanics you provide.
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