Apeer Doors Opiniões 

136
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Beautiful door. Just had an Apeer composite door fitted, it’s only been in just over a week but the quality of it seems brilliant. It replaced a stable door, (of which I have had two in 5 year... Ver mais

Classificada 5 em 5 estrelas

Great quality composite door products with an excellent range of colours, styles, glass designs and hardware options. The current promotional offers are brilliant and make the doors good value for the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Apeer doors exude quality, style and security along with energy efficiency, however the feature I’m most impressed with, is how quiet it has made my hallway. The magic wreath holder is an especially n... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Quality of the product is really good. We ordered two apeer doors, however the second door came in a good 20cm too wide. While they are rectifying the problem, this whole fiasco has delayed the remain... Ver mais

Informações sobre a empresa

  1. Fabricante de portas

Escrito pela empresa

Manufacturers of high quality Apeer, Silka and Modo composite doors, selling only to trade window & door companies in UK and Ireland.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(136)

42 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great company

Great company to work for!!
As I company we've been number (target)based for a long time need to change that culture to quality based to achieve both.

22 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Apeer door WOW

Just bought an Apeer door. I have to say the workmanship and artistry are excellent. It looks amazing. However the single most amazingly satisfying thing is the QUIETNESS. So strong so secure, quiet and and emmintly stylish! It brings our house to life and gives such a great first impression. I’d highly recommend Apeer doors to anyone. I’ll feel safe in my bed tonight!

12 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Love working at Aperture Doors

I have been working at Apeer Doors for 6 months now and I Love it. I work with a great team that work hard and have a good laugh with one another. I’ve learnt so much about all the different types of doors that we do, and it’s nice to see the finished product once it’s all done. We are very busy and do make loads of doors each week. It’s a great place to work for.

21 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor manufacturing, poor customer service

I wish I paid more attention to the negative reviews on here, before we bought a door from Apeer. We bought a silka door costing several thousand pounds, only to arrive with very shoddy workmanship where the glass meets the door. We paid for a premium door and expected one, but apparently their manufacturing is mediocre at best. After we raised the issue with the company that fitted the door, they contacted Apeer and we were told they would send someone to assess the situation. Some days later, a guy came and hastily took two pictures of the door, and didn't even knock on the door. I saw him on our ring doorbell and ran to open the door and talk to him, but he was gone. Amazing customer service. After a month of waiting for their "assessment", they came back and said that the door is of a standard they are happy with, providing no justification or explanation whatsoever. I can provide pictures of the door to anyone who requests them, so they can see how high the Apeer standard is.
Their manufacturing standards and their customer service is ridiculously poor and I would caution anyone thinking of buying anything from them.

9 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Not Watertight!

Door was fitted - looked amazing. Then it rained and water leaked in under the glazing. Fitters came back and smeared mastic around the glass and beading - it now looks a cheap mess. Supposed to be airtight, not even watertight. The mastic will deteriorate and the door will leak again. The gasket/seal around the glass is clearly defective. Still waiting for satisfactory resolution.

10 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t buy from Apeer

What ever you do…. Don’t buy an Apeer door!!!

My door was faulty after only three months, and even once they had admitted liability I’m still without a replacement door. It’s shocking how a company could produce faulty goods then ignore their legal requirement.

Just save yourself the hassle and go with a different manufacturer.

16 de outubro de 2023
Opinião espontânea
logótipo da Apeer Doors

Resposta da Apeer Doors

Please email the details of the company which fitted your door to sales@apeer.co.uk so we can investigate your comments.

Classificada 5 em 5 estrelas

Couldn't be happier!

We ordered a traditional door from Apeer, complete with 2 sidelights. We couldn't be happier with them! Coming into winter, the effect of the triple glazing is significantly noticeable over our old PVC door, especially as the temperatures start to drop.

9 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Faulty door

Our apeer composite door was fitted 20mths ago. I contacted them months and months ago as there is a gap when the door closes and loads of cold air gets in. The door is bowed. The people who fitted it said apeer would be out to assess it. I have called a few times and still no one has come to look at it! Extremely poor service especially when the door cost thousands of pounds. I wouldn’t get away with it in my own job. Very disappointing

22 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Black Apeer Door - Highly Recommended

We got a new black Apeer door fitted in August 2023. Process was very smooth, Brian came out and measured, and then came back in August to fit it - very neat and tidy workmanship. We just love the door! Makes our house look so modern compared to the previous PVC door which we had. Well fitted door that keeps heat in and allows a lot more light in to our hall with the beautifully designed glass panels at either side of the door. Would not hesitate in recommending Apeer to anyone! 5 stars

23 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Had an Apeer composite Door fitted in…

Had an Apeer composite Door fitted in 2021 and I have to say it’s top top quality and expertly fitted by Pavo the window doctor. This year I had some issues with the lock on the door and I sent an email to Alan at customer service on Friday who was very understanding and helpful 4 days later the issue was fixed. I have to say that their after sales customer service is absolutely excellent would 100% recommend Apeer composite doors to anyone considering a new door.

27 de junho de 2023
Opinião espontânea
logótipo da Apeer Doors

Resposta da Apeer Doors

Thank you for your feedback Peter. Pavo the Window Doctor is one of our approved installers and has a fantastic reputation for their service. We will pass on your comments.

Classificada 1 em 5 estrelas

Terrible customer service

Got a new stable door from Apeer 2 years ago which is leaking with the last 18 months. Customer service is absolutely brutal, cant get an answer from anyone. The sales rep wont answer the phone or messages. Ive been promised an engineer would be out to fix it, it never happened. So im still left with a leaking door and no answers. I would not recommend this company to anyone.

26 de junho de 2022
Opinião espontânea
logótipo da Apeer Doors

Resposta da Apeer Doors

Hi Jen, could you please send us an email to sales@apeer.co.uk with some information on who fitted the door, when it was fitted, and your full name so that we can follow up with our customer services team and get back to you?

Classificada 1 em 5 estrelas

No after sales service…

Draught coming from the bottom of the door around the threshold area with the installer dragging his feet and Apeer washing its hands of responsibility despite all the claims this door is draught free.

28 de maio de 2022
Opinião espontânea
logótipo da Apeer Doors

Resposta da Apeer Doors

Hi William, the company who installed this door needs to visit you and inspect what is causing the draught. When fitted in accordance with our fitting instructions there should be no draught so its important you contact the installation company.

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