I’m in the process of setting up a new tank and have been using you for many years i visit the shop and order online depending on my needs and the fact you offer finance which is great to spread t... Ver mais
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Leia as opiniões dos outros
I visited Aquacadabra during the week, looking for a small aquarium for my Autistic son. Rachel approached me and asked me if I needed any help. She was incredibly friendly, helpful and knowledgeab... Ver mais
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Good prices, easy to navigate and informative website, and a good loyalty program. I also like to be able to use the shop app with the website too, which is really useful. My go to website for all thi... Ver mais
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I have been usinh Aquacadabra for over 6 months and highly recommend them. They hold a wide variety of stock at competitive prices and free delivery. When i did have an issue with an order missing a p... Ver mais
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Informações sobre a empresa
Escrito pela empresa
There are many reasons to shop online with Aquacadabra, not just because we have a great range of products and FREE SHIPPING on all orders. Having traded online since 2003, we were one of the original specialist online aquatic retailers. As such, we have a huge wealth of experience in online trading. We continue to develop both our website and our operations to ensure we have the products you’re looking for, at the right price, providing you with an enjoyable online shopping experience backed by an excellent level of customer service.
Informações de contacto
Aquacadabra Unit B, Panorama Bridge Close Crossways Business Park, Da2 6qp, Dartford, Reino Unido
- 01322520989
- sales@aquacadabra.com
- aquacadabra.com
4,8
Excelente
849 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They really are magic...
I used this excellent Aquatics company many years ago and over time forgot about them.
Recently, I happened onto their site while searching for aquariums, I obviously placed my order immediately with a known and trusted seller.
My order was placed on-line with no problems whatsoever and within minutes I had received confirmation and a link to track my purchase.
My items arrived the following day in pristine condition, exactly on time and everything was present.
When a company is committed, efficient and professional, time only improves the customer service.
100% Satisfaction.
13 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Christopher
Thank you for such a fantastic review and for returning to Aquacadabra after all these years!
We're absolutely delighted to hear that you remembered us as a trusted aquatic retailer and that your recent experience lived up to your expectations. From the easy ordering and tracking process through to next-day delivery in pristine condition, it's wonderful to know everything went exactly as it should.
Your comments about our commitment, efficiency and professionalism mean a great deal to the entire team. Receiving 100% satisfaction from a returning customer really does make our day – perhaps there is a little Aquacadabra magic after all! 😊
Thank you again for your trust and support. We look forward to serving you for many more years to come.
Many thanks,
Aquacadabra
Lots of products available and are…
Lots of products available and are always great. Prompt delivery too.
1 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear S Hussain
Thank you for your fantastic review.
We're delighted to hear that you enjoy our wide range of products and consistently find them to be of great quality. It's also wonderful to know that you were pleased with our prompt delivery service.
We really appreciate your continued support and look forward to serving you again soon.
Many thanks,
Aquacadabra
Great service
Great service. Fast delivery. Free delivery. Competitively priced.
3 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Tina
Thank you for your fantastic review.
We're delighted to hear that you were pleased with our great service, fast and free delivery, and competitive prices. Providing excellent value and a reliable service is exactly what we aim for.
We really appreciate your support and look forward to serving you again soon.
Many thanks,
Aquacadabra
I ordered a Ciana Aquarium 60 pro which…
I ordered a Ciana Aquarium 60 pro which I received on a reasonable price and overall the buying experience was was fabulous.
9 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Silja
Thank you for your fantastic review.
We're delighted to hear that you were pleased with your Ciano Aquarium 60 Pro and found it at a competitive price. It's especially wonderful to know that your overall buying experience with Aquacadabra was fabulous from start to finish.
We really appreciate your support and hope you enjoy your new aquarium for many years to come!
Many thanks,
Aquacadabra
Resposta da Aquacadabra
Dear Kelly
Thank you for your great review.
We're delighted to hear that you were pleased with our speedy service and fast delivery. We really appreciate your support and look forward to serving you again soon.
Many thanks,
Aquacadabra
Always arrive on time well packed and…
Always arrive on time well packed and as described thank you and my silver dollar fish also thank you for helping me keep them well fed and healthy for almost 10 years now 😊
8 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Alex
Thank you for such a wonderful review and for your incredible support over the years.
We're delighted to hear that your orders consistently arrive on time, well packaged and exactly as described. Knowing that we've played a small part in keeping your Silver Dollar fish happy, healthy and well fed for almost 10 years really does mean a lot to the whole team! 😊🐟
Here's to many more happy and healthy years ahead!
Many thanks,
Aquacadabra
Good selection of pond equipment at…
Good selection of pond equipment at reasonable prices
6 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear James
Thank you for your great review.
We're delighted to hear that you were pleased with our selection of pond equipment and found our prices competitive. We work hard to offer a wide range of products at great value, so your feedback is greatly appreciated.
We look forward to serving you again soon.
Many thanks,
Aquacadabra
Easy to use site straight forward…
Easy to use site straight forward pricing
6 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Karen
Thank you for your kind review.
We're delighted to hear that you found our website easy to use and our pricing clear and straightforward. We always aim to make shopping with us as simple and hassle-free as possible.
We really appreciate your support and look forward to serving you again soon.
Many thanks,
Aquacadabra
I bought the 9w green killing machine…
I bought the 9w green killing machine off this company. The uv failed at 6 weeks after I bought it.Because it gone over 30 days I have to post back to them at my cost so they can check the unit has faulted. Very poor customer service . Shall not be using this company again.
3 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Anthony
Thank you for taking the time to leave your feedback.
We're very sorry to hear that your Green Killing Machine developed a fault after only six weeks, and we completely understand your disappointment.
As the item is outside the initial 30-day return period, we do need the unit returned so that the reported fault can be inspected and confirmed before we can arrange the appropriate resolution. We appreciate that having to return an item for inspection can be frustrating, particularly when it has failed so soon after purchase.
Again very sorry for this matter.
Many thanks,
Aquacadabra
Resposta da Aquacadabra
Dear Tim
Thank you for your fantastic review.
We're delighted to hear that you were pleased with our website, competitive prices and delivery service. It's great to know that your overall shopping experience with Aquacadabra was a positive one.
We really appreciate your support and look forward to serving you again soon.
Many thanks,
Aquacadabra
Items seem CHEAPER than competitors
Items seem CHEAPER than competitors. Great Variety hence why I keep returning!
Delivery is Fast & Free no matter what you order so why go elsewhere.....!
2 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Paul
Thank you for your fantastic review and for continuing to choose Aquacadabra.
We're delighted to hear that you value our competitive prices, huge variety of products and fast, free delivery. Knowing that these are the reasons you keep coming back means a great deal to the whole team.
We truly appreciate your loyalty and couldn't agree more – why go elsewhere! 😊
Many thanks,
Aquacadabra
Fantastic service!
Great website, fantastic customer service, really understanding and knowledgeable. Couldn’t ask for more really
1 de setembro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Iain
Thank you for your wonderful review.
We're delighted to hear that you found our website easy to use and that our customer service team was knowledgeable, understanding and able to provide the support you needed. Knowing you couldn't ask for more is truly the highest compliment we could receive.
We really appreciate your kind words and look forward to serving you again soon.
Many thanks,
Aquacadabra
Free postage is a huge plus
Free postage is a huge plus , best prices and availability - have used the company many times and never had anything but impeccable service !
29 de agosto de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Paul
Thank you for your fantastic review and for your continued loyalty.
We're delighted to hear that you value our free postage, competitive prices and product availability. It's especially wonderful to know that after shopping with us many times, you've consistently received impeccable service.
Your continued support means a great deal to the whole Aquacadabra team, and we look forward to serving you again soon.
Many thanks,
Aquacadabra
I have used Aquacadabra on several…
I have used Aquacadabra on several times - finding suitable items is easy, as is payment, and finally delivery which is quick. I am very pleased with the experience.
29 de agosto de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Webber
Thank you for your wonderful review and for choosing Aquacadabra time and time again.
We're delighted to hear that you consistently find our website easy to use, from finding the right products through to payment, and that you've been pleased with our quick delivery service.
Your continued support means a great deal to the whole team, and we look forward to serving you again soon.
Many thanks,
Aquacadabra
First time ordering fresh plants
First time ordering fresh plants , really healthy plants , will be ordering more , arrived well packaged
26 de agosto de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Maddc
Thank you for your wonderful review and for choosing us for your first order of fresh plants.
We're delighted to hear that the plants arrived healthy and well packaged. It's fantastic to know you were so pleased with them that you'll be ordering more!
We really appreciate your support and look forward to supplying you with more beautiful, healthy plants soon.
Many thanks,
Aquacadabra
Excellent service
Super despatch/delivery service. Placed my order and a couple of hours later notified it had been despatched. Website is clear to understand and navigate. Will use aquacadabra for all my pond requirements.
25 de agosto de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Steve
Thank you for your fantastic review.
We're delighted to hear that you were impressed with our speedy dispatch and delivery service. It's also great to know that you found our website clear and easy to navigate.
We're especially pleased to hear that you'll be choosing Aquacadabra for your future pond requirements. Your support means a great deal to the whole team, and we look forward to serving you again soon.
Many thanks,
Aquacadabra
Resposta da Aquacadabra
Dear Sam
Thank you for your kind review.
We're delighted to hear that you were pleased with our quick service. We really appreciate your support and look forward to serving you again soon.
Many thanks,
Aquacadabra
I ordered a replacement pond net which…
I ordered a replacement pond net which was delivered quickly and was the best price I could find. The item was well packaged and included instructions on how to return it if necessary (not that I needed to).
8 de agosto de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Mr L
Thank you for your feedback! We're delighted to hear your replacement pond net was delivered quickly at the best price you could find, and that it arrived well packaged with clear return instructions included.
Many Thanks
Aquacadabra
Good product with speedy delivery
Good product with speedy delivery in past so have made a repeat purchase.
19 de agosto de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Anon
Thank you for your feedback and for coming back to us for a repeat purchase! We're delighted to hear you continue to be happy with our products and speedy delivery.
Many Thanks
Aquacadabra
I order the room/tank temp…
I order the room/tank temp thermometer.works as described. Very quick delivery. Would highly recommend
17 de agosto de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Jaime
Thank you for your feedback! We're delighted to hear the thermometer works as described and that delivery was very quick.
Thank you for the recommendation!
Many Thanks
Aquacadabra
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