Art Of Opiniões 660

TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered t-shirts in size XXL after referring to their size guide (which states pit to pit measurement of 24.6inch). Items arrived much much larger at 26inch. The company confirmed a manufacturing faul... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Great products of high quality. Issue with delivery that was promptly resolved by the AoF team and I was very pleased with all my interactions with AoF However, after looking at all the negative... Ver mais

Classificada 5 em 5 estrelas

I've now made several purchases from ArtOf, mostly presents and a few items for me :) Not the cheapest but good value, excellent quality and design. Customer service is polite and responsive.

Classificada 5 em 5 estrelas

I ordered a t shirt for my husbands 60th unfortunately received an incorrect tshirt.Bailey immediately organised a free return & correct shirt arrived a few days later.No quibbling just very good cust... Ver mais

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Informações de contacto

4,2

Bom

TrustScore: 4 em 5

660 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service received.

Great customer service received.

I stupidly forgot to add my discount code when checking out, I emailed to see if there was anything they could do. I emailed late on Friday and to my surprise I have a reply saying they refunded the discount code amount on Monday morning, great quick service! It was Bailley in the team who emailed me. As someone who works in customer service and it’s the head of reviews myself, I will certainly be using this as a great example of the service customer that should be provided. It might seem like a little issue I had but I was really chuffed with the service. Will definitely order again!

20 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Received damaged items and items…

Received damaged items and items emailed customer services however no response

20 de abril de 2024
logótipo da Art Of

Resposta da Art Of

Hey Brittany

We are very sorry to hear that you have received damaged items and that you haven't received a response from our customer service team

We have thoroughly checked our inbox and spam folder but unfortunately we could not identify the email you sent. It's possible that it may not have reached us. Could you kindly resend your email to customerservice@art-of-football.com so that we can assist you as soon as possible?

Classificada 5 em 5 estrelas

I’ve purchased a hoodie as a present…

I’ve purchased a hoodie as a present and it’s superb! I’m sure the recipient will be delighted.
I did have cause to contact customer service about an issue and Bailley went above and beyond to resolve - I’m very grateful and would not hesitate in recommending this business.

29 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! I spoke to a gentleman named Bailey who couldn’t have been more helpful! I had an item which shrunk unfortunately even though I followed the instructions on how to wash and dry.
He completely understood and has sent me out a replacement the very next day. I would highly recommend A.o.f and will definitely be purchasing again.

23 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sweater is very comfy!

Sweater is very comfy!! They arrived super quick!! Good quality too 🤩 .. We went to the game at the weekend and actually got a picture with Klopp himself in our sweaters !! 😍😎 buzzing !

25 de março de 2024
Classificada 5 em 5 estrelas

Quality clothes, best customer service

Art of Football have the best customer service out there. Quick replies, kind staff, and amazing products. The clothes are so perfect for all the football fans in my life, and whenever a birthday/Christmas comes around you know I’ll be surfing their site. 10/10

23 de fevereiro de 2024
Classificada 5 em 5 estrelas

Spot on

Waited for this Everton kit embroidery to get put on a hoodie. The hoodie itself fits really well and it was dispatched and delivered promptly. Would definitely recommend to any fan. Thanks.

25 de janeiro de 2024
Classificada 5 em 5 estrelas

Excellent customer care

Ordered items for a friends birthday gift, I live in a high rise block and deliveries can be an issue, unfortunately with the items i ordered the silly courier left it in the communal area of my building where it had then gotten stolen instead of delivering it to my actual front door . I quickly emailed the customer care team and they were excellent, very prompt with emailing me back and had the issue resolved within a day. They’ve dispatched a new order and asked if i would like to change where its delivered to this time for more security and they also refunded me for the delivery fee for the original package. Amazing customer service and great company! Cant fault it!

6 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good service

Good service. Quick and good delivery jumper is good quality would recommend

Should maybe do different colours for the jumper , jumper is abit baggy so maybe try order a size down from usual size

All and all great product comfy too would buy from the brand again

25 de janeiro de 2024

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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