ASL are overcharging me. I do few copies nowadays, because I sell digital downloads. My quarterly bills are over £90 and I get an annual bill of over £400 for very few problems with the network betwe... Ver mais
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Leia as opiniões dos outros
The contact at both quote stage and installation stage was very good. The installation guys very friendly and set up was no hassle. Operation of the new plotter was explained and they updated our soft... Ver mais
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ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in... Ver mais
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The service I received from their tech support colleague Matt Kear was one of the best I've ever come across. My issue was getting the printer to print with preserving CMYK colours for the purpos... Ver mais
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Informações sobre a empresa
- Fornecedor de material para escritório
- Fornecedor de fotocopiadoras
- Fornecedor de equipamento de telecomunicações
Escrito pela empresa
Established in 1991, ASL has grown to become one of the largest independent managed office service suppliers in the UK. Our mission is to provide impartial, independent advice for all business office requirements. ASL specialises in Managed Print Services, Commercial Print and Document Management.
Informações de contacto
4,1
Bom
68 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very Good Customer Service!
Clare was a wonderful help from start to finish and set us up with a new photocopier. The process was friendly and painless! Thank you so much :)
27 de março de 2024
Resposta da ASL Group
Hi, thank you so much for taking the time to share your feedback with us! We are delighted to hear about your positive experience.
Resposta da ASL Group
We are so glad you that you are happy with our service and really appreciate you taking the time to let us know!
ASL provide our photocopier to the…
ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in the office! We find the automatic sending of the ink refills very handy and the support team work very well with our IT support team should we have any issues which thankfully are kept at a minimum. We really enjoy having ASL as a supplier to our business. Thank you for looking after us! Busy Bee Recruitment Ltd
5 de março de 2024
Opinião espontânea
Resposta da ASL Group
Hi, thank you for taking the time to share your positive feedback with us! It's incredibly rewarding to hear that you had a great experience with our services. Your kind words mean a lot to our team!
Amanda was amazing
Amanda was amazing and she went out of her way to help us.
I can not thank her enough for all of her help, she was patient, kind and managed to sort us a workaround to ensure we could keep printing. She also went out of her way to look into other potential fixes and called me back to ensure I was up to date with everything.
26 de fevereiro de 2024
Resposta da ASL Group
Hi Alice, thank you so much for your lovely comments and for taking the time to share your feedback with us! We really appreciate it!
Amanda is amazing!!!
Amanda is amazing!!!
She has always been so helpful and calm. She knows her "stuff" and nothing is too much trouble for her.
She is truly an asset to the ASL Group.
22 de fevereiro de 2024
Resposta da ASL Group
Hi, thank you so much for taking the time to share your feedback with us! We really appreciate your support!
Outstanding Engineer Knowledge and Customer Service
The engineer that arrived on site was incredibly professional, tenacious and demonstrated exemplary customer service combined with product knowledge.
Not only was the issue resolved the same day the engineer took the time to explain exactly what had happened and why it wont happen again because the issue had been looked at thoroughly and completely resolved.
21 de fevereiro de 2024
Resposta da ASL Group
Hi Donna, thank you so much for taking the time to share your feedback with us! We really appreciate your support and are delighted to hear about your positive experience.
The Bromfords School Experience
The knowledge and experience Dave Lloyd has, gives me so much confidence in that I know the job will be done second to none. I have worked at my company for 17 years and have built up a fantastic rapport with Dave. Mike Edwin will consistently give valued advice with the best deals and will always assist me if I experience any issues with regard to repairs or consumables. Thank you
24 de julho de 2023
Resposta da ASL Group
HI, Thank you for your lovely comments I will make sure that I pass them on to Dave and Mike. We are so glad your are happy with our service and really appreciate you taking the time to let us know.
A cut above
We use ASL more and more as they continually perform better and better for us.
16 de agosto de 2023
Resposta da ASL Group
Hi Tim, thank you so much for the review! We are so glad you that you are happy with our service and really appreciate you taking the time to let us know.
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