Problem with ATAG i24C Boiler...Damage due to excess Storm Water ...21-9-26 Reported to ATAG Direct who agreed to Warranty Repair.Replacement Fan Unit arrived next day.Within 48 hrs repair [including... Ver mais
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Leia as opiniões dos outros
I’ve been using an ATAG boiler for nearly two years now. I reviewed the boilers available to replace my old combi boiler that was on its last legs. I wanted something that would last a long time so ch... Ver mais
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We have had a ATAG combie boiler for 5 years during which time it has proved to be reliable with the exception of a fault which we had to report to ATAG customer services. ATAG customer services were... Ver mais
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Looking for a new boiler last year, and a friend of ours gave us a name of a new boiler Atag, which was supplied and fitted in January of last year we have never looked back. We had no problems with i... Ver mais
Informações sobre a empresa
Escrito pela empresa
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Informações de contacto
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
- 0800 680 0100
- office@atagheating.co.uk
- atagheating.co.uk
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The new boiler is good plenty of hot…
The new boiler is good plenty of hot water it is good for us as our old boiler was 47 years old it is nice to have a new modern boiler to last our lifetime
15 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Philip
Thank you for taking the time to share your feedback.
We’re delighted to hear you’re enjoying your new ATAG boiler and that it’s providing plenty of hot water. After 47 years with your previous boiler, we can certainly understand why upgrading to a modern heating system feels like a big improvement!
We hope your new ATAG boiler continues to provide you with reliable and efficient heating and hot water for many years to come. Thank you for choosing ATAG and for sharing your experience.
Warm regards
ATAG Heating Technology
⭐⭐⭐⭐⭐ Excellent Boiler
⭐⭐⭐⭐⭐ Excellent Boiler – Highly Recommended!
I’m extremely pleased with my ATAG boiler. It has been reliable, efficient and noticeably improved the heating and hot water in my home. The boiler is very quiet when running, heats up quickly and provides excellent water pressure.
The build quality feels excellent, and it’s reassuring to know that ATAG boilers have a strong reputation for efficiency and reliability. Since having it installed, my home feels warmer and the heating system runs smoothly.
Overall, I’m very happy with my ATAG boiler and would highly recommend one to anyone looking for a high-quality, efficient and reliable heating system.
11 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Mr Jones
Thank you for taking the time to share such detailed feedback.
We’re really pleased to hear how happy you are with your ATAG boiler and that you’ve noticed such a positive difference in the heating and hot water throughout your home. It’s great to know you’re enjoying its quiet operation, quick heating and excellent water pressure, as well as the overall build quality and reliability.
It’s particularly encouraging to hear that your home feels warmer and your heating system is running smoothly.
Thank you for your kind words and for recommending ATAG to others.
Kind regards
ATAG Heating Technology
Recommendation
Mr Eames our gas engineer recommended this make
when our old boiler kept misbehaving
the act it has a long warranty is a bonus
We have always had a regular service on our boilers
Mr Eames is a good competent engineer
11 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Mrs Anne Coleman
Thank you for taking the time to share your feedback.
We’re pleased to hear that Mr Eames recommended ATAG when you were looking to replace your old boiler, and that you’ve been happy with your new boiler and its long warranty. Regular servicing is also a great way to help keep your boiler running efficiently and your warranty in place.
It’s wonderful to hear such positive comments about Mr Eames and his workmanship. We’ll be sure to pass your kind feedback on to him.
Thank you for choosing ATAG and for your continued support.
Kind regards
ATAG Heating Technology
Boiler operational support
I contacted the helpline to help me resolve a thermostat error message caused by our home router failing and being replaced and the technical support was excellent - patient, professional and helpful. The boiler itself is brilliant. I recommend ATAG without hesitation.
10 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Chris
Thank you for taking the time to share your experience.
We’re really pleased to hear that our Technical Helpdesk Team were able to help resolve the thermostat error following your router replacement. It’s great to know you found the support patient, professional and helpful, and that the issue was resolved with minimal fuss.
We’re also delighted to hear that you’re so happy with your ATAG boiler and would recommend us without hesitation.
Thank you for your kind feedback and for choosing ATAG.
Kind regards
ATAG Heating Technology
Excellent service
Have had a couple of minor boiler issues crop up recently under warranty and the response from ATAG has been great. Both things sorted out quickly and efficiently, with new parts, the day after reporting.
10 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear UK Consumer
Thank you for taking the time to share your feedback.
We’re pleased to hear that the issues were resolved quickly and efficiently under your ATAG warranty, with the required parts provided the following day.
We understand how important it is to get your heating back up and running with minimal disruption, so it’s great to know our team was able to respond promptly.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your kind comments and for choosing ATAG.
Best wishes
ATAG Heating Technology
Outstanding customer service every time!!!
Outstanding customer service every single time.
We contact ATAG regularly as an installer. Every time you get straight through, no waiting around on hold.
Dawn is always incredibly helpful. Such a pleasure to deal with ATAG. Great products and a great team.
10 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Lawton Heating & Plumbing Ltd
Thank you for your fantastic feedback and for taking the time to share your experience.
It’s great to hear that you consistently receive a quick and helpful service whenever you contact ATAG. We’re especially pleased to hear your kind comments about Dawn and will be sure to pass these on to her.
Building strong relationships with our installers is really important to us, so it’s wonderful to know that you find our team such a pleasure to deal with and that you’re happy with both our products and support.
Thank you for your continued support of ATAG.
Best wishes
ATAG Heating Technology
Extemrly efficient boiler
Extremely efficient boiler and also comes with a 18 year guarantee. The boiler needs to be serviced annually to keep the warranty in place. Boiler recommended by my installer.
4 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear L Fortune
Thank you for taking the time to share your feedback.
We’re pleased to hear that you’re finding your ATAG boiler extremely efficient and that the 18-year warranty gives you added peace of mind.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
As you mentioned, annual servicing by a Gas Safe registered engineer is important to keep the warranty in place.
It’s also great to know that your installer recommended ATAG.
Thank you for choosing us and for sharing your experience.
Kind regards
ATAG Heating Technology
The boiler is working well and had a…
The boiler is working well and had a good experience with the installer (Russell). The long warranty is a valuable feature (as long as you have it serviced annually).
26 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Yasir Hussain
Thank you for taking the time to share your feedback.
We’re pleased to hear that your ATAG boiler is working well and that you had a positive experience with Russell, your installer. It’s also great to know that the long warranty gives you added peace of mind, with annual servicing helping to keep your warranty in place.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We’ll be sure to pass your kind comments on to Russell. Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
Been through a heating engineer for a…
Been through a heating engineer for a week with no results of getting my boiler fixed . I spoke directly to Atag and a fabulous Technical coordinator by the name of Nathan , was amazing .
Quick efficient ,reassuring and helpful . What a brilliant experience with this company. Will definitely recommend .
4 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Jacqui Sykes
Thank you for taking the time to share your experience.
We’re really pleased to hear that Nathan was able to step in and help after you had been trying to get your boiler repaired. It’s great to know he was quick, efficient, reassuring and helpful, and that he was able to provide the support you needed.
We’ll be sure to pass your fantastic feedback on to Nathan.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Very friendly knowledgable engineer…
Very friendly knowledgable engineer from Skubala Ltd who completed the repairs efficiently and without any issues under warranty from Atag.
3 de setembro de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Harish
Thank you for taking the time to share your feedback.
We’re pleased to hear that the engineer from Skubala Ltd was friendly, knowledgeable and completed the repair efficiently. It’s great to know the issue was resolved smoothly under your ATAG warranty.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We’ll be sure to pass your kind comments on to the engineer and Skubala Ltd.
Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
Great boiler been very reliable
Enngineers great resolved problem with oit fuss,for what has been a realiable boiler
27 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Brian Watt
Thank you for taking the time to share your feedback.
We’re pleased to hear that our engineers were able to resolve the problem quickly and without any fuss. It’s also great to know that your ATAG boiler has continued to be reliable.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your kind comments and for choosing ATAG.
Best wishes
ATAG Heating Technology
ATAG boiler
We have had our ATAG boiler now almost 2 years and had no problems at all. It is really quiet and very easy to use. I like that it has a very good warranty with it and if needed a dedicated help line ( not that we have had to use it). I personally had never heard of them before but it was our boiler company that recommended them and so glad they did. I would definitely recommend these boilers.
28 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Kath
Thank you for taking the time to share your experience with ATAG.
It’s great to hear that after almost two years, your boiler has continued to perform reliably and that you’re enjoying how quiet and easy to use it is. We’re also pleased that the warranty and dedicated support give you added peace of mind, even though you haven’t needed to use the helpline.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
It’s particularly encouraging to hear that your boiler company recommended ATAG and that you’ve been so happy with their recommendation.
Thank you for your kind words and for recommending ATAG to others.
Kind regards
ATAG Heating Technology
ATAG heating technology are a premium…
ATAG heating technology are a premium boiler range and dealing with the staff is a pleasure from start to finish . Any problems get sorted first time. Sales team are top class and the technical helpline, when needed are always on hand. Special mention to Kenny in sales, top bloke nothing too much trouble
27 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Mr Simon Hargreaves
Thank you for your fantastic feedback.
We’re delighted to hear you consider ATAG a premium boiler range and that you’ve found our team a pleasure to deal with from start to finish.
It’s great to know that any issues you’ve experienced have been resolved promptly and that you value the support provided by both our Sales Team and Technical Helpline.
We’re especially pleased to hear Kenny has made such a positive impression. We’ll be sure to pass your kind comments on to him!
Thank you for your continued support and for choosing to work with ATAG.
Kind regards
ATAG Heating Technology
ATAG team have been great to deal with…
ATAG team have been great to deal with from the outset, Dean, Kenny and Stuart make you aware that they are available and happy to assist with any issues.
The product itself feels and looks quality, the installation straight forward and the product really impressed me.
I am already looking forward to my next install!
28 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Thomas Graham
Thank you for taking the time to share your feedback.
We’re delighted to hear that Dean, Kenny and Stuart have provided such great support from the outset and have made it clear that they’re always available to assist when needed.
It’s fantastic to know you were impressed by the quality and appearance of the product, as well as how straightforward you found the installation. We’re especially pleased to hear you’re already looking forward to your next ATAG installation!
We really appreciate your support and look forward to working with you on many more installations.
Take care
ATAG Heating Technology
Highly recommend, no problems nearly 2yrs in.
Had never even heard of this company, so was dubious...but...my heating bills seem reasonable, had no problems at all, nearly 2yrs after installation..Nice very very quiet boiler...( great, as it's in a bedroom!) and e-mail from them last year to remind me my annual service was due ( v important to keep nice long warranty valid)
27 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Mrs Nichola Charlton-Lewis
Thank you for taking the time to share such an honest and detailed review. We completely understand that choosing a brand you haven’t heard of before can feel like a bit of a leap.
ATAG relies heavily on recommendations and reviews from our customers and installers, rather than traditional advertising, so feedback like yours is incredibly valuable in helping others discover our boilers.
We’re delighted to hear that, nearly two years on, your heating bills remain reasonable and you’ve had no issues with your boiler. It’s especially pleasing to know you’re enjoying how quiet it is, particularly with it being installed in a bedroom!
We’re also pleased that our annual service reminder was helpful. Regular servicing by a Gas Safe registered engineer is important to keep your warranty valid and your boiler performing at its best.
Thank you for giving ATAG a chance and for taking the time to share your experience.
Your recommendation and support mean a great deal to us.
Take care
ATAG Heating Technology
5 star customer service
Had a few issues over the years, but ATAG customer service has always been top notch arranging spare parts sent out quickly and a plumber to install.
27 de agosto de 2026
Opinião espontânea
Resposta da ATAG Heating Technology UK Ltd
Dear James McNevermind
Thank you for taking the time to share your experience.
We’re pleased to hear that, despite having a few issues over the years, you’ve consistently found our customer service to be excellent.
It’s great to know our team has been able to arrange spare parts promptly and organise an engineer to complete the work, helping to get your boiler back up and running as quickly as possible.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your continued support and for choosing ATAG.
Kind regards
ATAG Heating Technology
Fitted my 1st ATAG boiler (i28C range)
Fitted my 1st ATAG boiler (i28C range)
Pretty straight forward to install, very engineer friendly.
The ATAG team up in Scotland (Dean, Kenny and Stuart) have been absolutely amazing through the whole process (from initial purchase to final commissioning ). Had a few queries since it was my first one and they always answered their phones and answered my questions, extremely helpful.
Would recommend ATAG's to customers, but also to engineers due to the amount of support they provide from start to finish, making our jobs easier. Which in turn, makes the customers experience more enjoyable.
26 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Alex Hernandez
Thank you for taking the time to share such detailed feedback about your first ATAG installation. We’re delighted to hear you found the ATAG i28C straightforward to install and engineer-friendly.
It’s fantastic to know that Dean, Kenny and Stuart provided such excellent support throughout the process, from your initial purchase through to commissioning. We understand how important it is for engineers to have access to knowledgeable and responsive support, particularly when installing an ATAG boiler for the first time.
We’re especially pleased that our support has helped make your job easier and, in turn, contributed to a better experience for your customers.
Thank you for recommending ATAG to both homeowners and fellow engineers. We look forward to supporting you with many more installations.
Best wishes
ATAG Heating Technology
Excellent service.
5 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Mr Justin Innes
Thank you for your wonderful feedback.
We’re delighted to hear you received excellent service from ATAG for your recent Warranty visit.
It’s great to know our team was able to provide an experience that left such a positive impression.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to share your feedback and for choosing ATAG.
Kind regards
ATAG Heating Technology
Great service
Great service, on the date agreed the engineer kept me informed as to when exactly he would arrive and when he did, he did a great job.
19 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear SB
Thank you for your kind feedback.
We’re pleased to hear you received such great service and that the Warranty engineer kept you informed throughout the appointment.
It’s wonderful to know they arrived as agreed and completed the work to a high standard.
We really appreciate you taking the time to share your experience and thank you for choosing ATAG.
Best wishes.
ATAG Heating Technology
When choosing our new boiler we were…
When choosing our new boiler we were given the details of the ATAG boiler from A R Will - Aberdeen. Based on their recommendation and a 18 year warranty it was a no brainer. The boiler was installed and has been fantastic so far.
20 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Kevin Pope
Thank you for taking the time to share your feedback.
We’re pleased to hear that A R Will from Aberdeen recommended ATAG when you were choosing your new boiler and that the 18-year warranty gave you additional confidence in your decision.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
It’s wonderful to know that, based on their recommendation and the reassurance of our long warranty, choosing ATAG was an easy decision.
Thank you for choosing ATAG and for your support.
Best wishes
ATAG Heating Technology
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