Problem with ATAG i24C Boiler...Damage due to excess Storm Water ...21-9-26 Reported to ATAG Direct who agreed to Warranty Repair.Replacement Fan Unit arrived next day.Within 48 hrs repair [including... Ver mais
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Leia as opiniões dos outros
I’ve been using an ATAG boiler for nearly two years now. I reviewed the boilers available to replace my old combi boiler that was on its last legs. I wanted something that would last a long time so ch... Ver mais
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We have had a ATAG combie boiler for 5 years during which time it has proved to be reliable with the exception of a fault which we had to report to ATAG customer services. ATAG customer services were... Ver mais
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Looking for a new boiler last year, and a friend of ours gave us a name of a new boiler Atag, which was supplied and fitted in January of last year we have never looked back. We had no problems with i... Ver mais
Informações sobre a empresa
Escrito pela empresa
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Informações de contacto
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
- 0800 680 0100
- office@atagheating.co.uk
- atagheating.co.uk
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Atag were very helpful and got my issue…
Atag were very helpful and got my issue dealt with in less than 24 hours of first contact. Plus it was all covered by the 10 year warranty.
20 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Ann
Thank you for taking the time to share your feedback.
We’re delighted to hear our team was able to assist you so quickly and have your issue resolved within 24 hours of your initial contact.
It’s also great to know your repair was covered by your 10-year warranty, providing you with added peace of mind.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We really appreciate your kind words and thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Ive had my boiler for 4 years
Ive had my boiler for 4 years, running like a rolls Royce, I fit them too and they are the best boilers on the market by far.
You can't beat the 18 year warranty.
Also the assistance for the engineers is 1st class, always getting calls from Kenny & Dean asking how they can improve things.
19 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear K G Brogan gas services ltd
Thank you for your fantastic feedback.
We’re delighted to hear that, after four years, your ATAG boiler is still running like a Rolls-Royce and that, as an installer yourself, you consider ATAG to be among the best boilers on the market.
It’s also great to know you value the 18-year warranty and the support available to engineers.
We’re particularly pleased that Kenny and Dean’s regular contact and willingness to listen to feedback have made such a positive impression.
We really appreciate your continued support, both as an ATAG customer and installer, and we look forward to continuing to work with you.
Kind regards
ATAG Heating Technology
Very pleased with this ATAG Boiler
The ATAG combi boiler was a new name to me, it works very well, have had it for 2 winters so a very good test. In the winter I have my heating on continuously but this boiler has kept my bills at a very acceptable price. It comes with a ten year warranty most boilers only have seven so very pleased this boiler is only costing the price of an annual service for ten years.
18 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Lizb
Thank you for taking the time to share your experience. We’re delighted to hear that, after two winters with your ATAG combi boiler, you’ve been so pleased with its performance and efficiency.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re also pleased that the long warranty has given you such great peace of mind and represents good value for you.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
It’s particularly encouraging to hear that you can keep your heating on throughout the winter while still maintaining your bills at an acceptable level.
Thank you for giving ATAG a try despite our name being unfamiliar to you, and for your kind recommendation.
We really appreciate your support.
Kind regards
ATAG Heating Technology
Amazing boiler amazing company…
Amazing boiler amazing company aftercare and help is second to none
18 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Richard Oldham
Thank you for your amazing feedback. We’re delighted to hear you’re so impressed with both your ATAG boiler and the support provided by our team.
It’s wonderful to know you feel our aftercare and assistance are second to none.
We really appreciate your kind words, recommendation and support for ATAG.
Many thanks, take care.
ATAG Heating Technology
Excellent boiler and great experience…
Excellent boiler and great experience from training with Dean. Look forward to working alongside the company and installing their appliances.
18 de agosto de 2026
Opinião espontânea
Resposta da ATAG Heating Technology UK Ltd
Dear Stuart Inglis
Thank you for your fantastic feedback. We’re delighted to hear you were impressed with the ATAG boiler and had such a positive experience during your training with Dean.
We’re pleased to know you’re looking forward to installing ATAG boilers and working with us.
We look forward to supporting you and building a great working relationship.
Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
The service I received was amazing
The service I received was amazing! So quick & efficient.
18 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Lorna
Thank you for your wonderful feedback.
We’re delighted to hear you received such quick and efficient service from ATAG for your recent Warranty visit.
It’s great to know our team was able to provide an experience that left such a positive impression.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to share your feedback and for choosing ATAG.
Kind regards
ATAG Heating Technology
Dean presented me the ATAG rang combi…
Dean presented me the ATAG rang combi boiler, and he didn't had to do much as the boiler spoke for itself, accessible easy to take apart, i'm looking forward to install and service my first ATAG.
11 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear sebastien fichou
Thank you for taking the time to share your feedback.
We’re delighted to hear Dean was able to introduce you to the ATAG range and that you were impressed by the straightforward, accessible design of our combi boilers.
It’s great to know you’re looking forward to installing and servicing your first ATAG boiler.
We’re confident you’ll find the range engineer-friendly and easy to work with, and we look forward to supporting you throughout your experience with ATAG.
Best wishes
ATAG Heating Technology
We have had n ATAG combie boiler for 5…
We have had a ATAG combie boiler for 5 years during which time it has proved to be reliable with the exception of a fault which we had to report to ATAG customer services.
ATAG customer services were helpful and arranged for a heating engineer to contact us ( within 24hours). The contractor contacted us 9 hours after we reported the fault and arrangeto visit the next day. The engineer was very competant, after inspecting the boiler he explain what he would be doing to fix the fault. This involved replacing a part which he carried in his van and was completed within the hour. Because this work and part was covered by ATAG'S 12 year warrenty there was no charge.
11 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear MR John Pope
Thank you for taking the time to share your detailed experience.
We’re pleased to hear that your ATAG combi boiler has provided five years of reliable service and that, when you did experience an issue, our customer service team responded quickly and arranged for an engineer to attend.
It’s great to know the engineer was professional and knowledgeable, clearly explained the repair, and was able to resolve the fault within the hour using a part they had with them.
We’re also pleased that your repair was fully covered by the 12-year warranty, giving you the peace of mind that comes with ATAG ownership.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Kind regards
ATAG Heating Technology
Thank you for your kind words about our customer service and for choosing ATAG.
Excellent quality
Excellent quality, quite operation energy saving very efficient reliable boiler. A useful reset button on the boiler with a guide to identify any error faults, when we had a fault we called ATAG who have friendly engineers/advisers who quickly checked our details and arranged for an engineer to come out the following day, spare parts sent out and quickly fitted to solve the issue. Long warranty for peace of mind. It is now coming up to 10 years since we had this boiler fitted, we decided on ATAG after our Gas Safe plumber recommended the brand.
Excellent Customer Focused Company
12 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Chris Ryan
Thank you for taking the time to share such a detailed review.
We’re pleased to hear that, nearly 10 years after installation, your ATAG boiler continues to deliver reliable, efficient and quiet performance.
It’s also great to know that when you did experience an issue, our team was able to respond quickly, arrange an engineer visit and ensure the necessary parts were available to get your boiler back up and running promptly.
We’re pleased the long warranty has also provided you with peace of mind over the years.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We’re grateful that your Gas Safe registered plumber recommended ATAG and that you continue to view us as a customer-focused company.
Thank you for your long-standing support and for choosing ATAG.
Take care
ATAG Heating Tehnology
Was stuck in my ways.
I had been putting this off for some time, stuck in my ways but should have done it sooner,
After about 5 minutes you could tell that the boilers are straight forward and engineer friendly. The product adviser was straight forward and very informative and answered my questions with no, if but or may bees. Looking forward to working with these Guys .
12 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear MR D GABRIEL
Thank you for taking the time to share your experience with ATAG.
We’re delighted to hear that, after taking the time to try our boilers, you found them straightforward and engineer-friendly from the outset.
It’s also great to know your local Product Sales Manager was able to provide clear, informative answers to your questions and give you the confidence to get started with ATAG.
We look forward to working with you and supporting you as you build your experience with the ATAG range.
Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
A great boiler.
A great boiler that we only need to think about once a year. Installed and serviced by a friendly, helpful and knowledgeable engineer. The control and options via the app are incredible. Highly recommend.
7 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Ian
Thank you for your wonderful feedback.
We’re delighted to hear your ATAG boiler has been so reliable and easy to live with, requiring little attention beyond its annual service.
It’s also great to know you’ve been impressed with the range of control options available on the One Zone controller and app. This thermostat gives you the freedom and convenience to control your boiler and central heating remotely, allowing you to adjust your heating wherever you are.
We’re pleased your installer has provided such friendly, helpful and knowledgeable service too.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Prompt response.
Request for assistance for faulty ATAG boiler answered promptly.
Service engineer repaired the unit in double quick time and it is fully operational again.
Superb customer service from ATAG.
11 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Rod Gillies
Thank you for taking the time to share your feedback.
We’re delighted to hear that your request for assistance was handled promptly and that our Warranty engineer was able to repair your boiler so quickly.
It’s great to know your ATAG boiler is now fully operational again and that you were so impressed with the level of service provided.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We really appreciate your kind words and your recognition of our customer service.
Thank you for choosing ATAG.
Take care.
ATAG Heating Technology
Dean & Kenny very helpful throughout…
Dean & Kenny very helpful throughout the process of purchasing ATAG boilers - Drain Surgeon Plumbing 7 Heating
6 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear customer
Thank you for your kind feedback.
We’re pleased to hear that Dean and Kenny were so helpful throughout the process of purchasing your ATAG boilers.
We’ll be sure to pass your lovely comments on to them.
We really appreciate your continued support and thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Atag Service
The service engineer was excellent.Knowledgeable, polite and punctual. Extremely professional in every way
3 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Conor Martin
Thank you for your wonderful feedback.
We’re pleased to hear our service engineer provided such an excellent experience.
It’s great to know they were knowledgeable, polite, punctual, and demonstrated professionalism throughout the visit.
We truly appreciate you taking the time to share your experience and thank you for choosing ATAG.
Take care
ATAG heating Technology
ATAG warranty callout
First time I had to call ATAG for a warranty call - excellent service. Engineer rang to arrange a visit and was there on time as expected, and far quicker than I had expected for a non-urgent call. Fault diagnosed, and new part fitted under warranty in less than 20 minutes.
3 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Alan Dearden
Thank you for taking the time to share your experience.
We’re delighted to hear your first warranty call with ATAG was such a positive one.
It’s great to know the engineer contacted you promptly, arrived on time, and exceeded your expectations with such a quick response for a non-urgent issue.
We’re also pleased the fault was diagnosed and resolved with a replacement part under warranty in less than 20 minutes.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your kind feedback and for choosing ATAG.
Take care
ATAG Heating Technology
My home is much warmer with my new…
My home is much warmer with my new boiler and it is so quiet. I’m absolutely thrilled with the difference it has made.
5 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Sarah O'Donnell
Thank you for your wonderful feedback.
We’re pleased to hear your new ATAG boiler has made such a noticeable difference to your home.
It’s fantastic to know your home is warmer, the boiler is so quiet in operation, and that you’re so happy with its performance.
Our top-of-the-range Economiser boilers are among the quietest in the UK, proudly earning the Quiet Mark accreditation in 2021 in recognition of their exceptionally low noise levels.
Thank you for taking the time to share your experience and for choosing ATAG.
Best wishes
ATAG Heating Technology
The boiler is one the best we have ever…
The boiler is one the best we have ever had it is very cost effective and it has lots of useful features
5 de agosto de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Michael Start
Thank you for your wonderful feedback.
We’re delighted to hear your ATAG boiler is one of the best you’ve ever owned.
It’s great to know you’ve found it to be highly cost-effective, reliable, and packed with useful features that make a real difference to your home.
Thank you for taking the time to share your experience and for choosing ATAG.
Kind regards
ATAG Heating Technology
ATAG Boiler - Quiet, Efficient and Reliable
Since we've had our ATAG boiler fitted it has performed admirably providing quiet efficient hot water and heating. When on one occasion the boiler failed to operate correctly it was down to a need to tweak the boiler's programming. Our gas fitter was able to resolve the issue on one visit with the help of an ATAG expert in real time over the phone.
29 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Peter Bines
Thank you for taking the time to share your experience.
We’re delighted to hear your ATAG boiler has been providing quiet, efficient heating and hot water since it was installed.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re also pleased that, when an issue arose, your Gas Safe registered engineer was able to resolve it on the first visit with real-time support from our technical team.
Providing prompt expert assistance is an important part of the comprehensive warranty support we offer.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Atag combi boiler
Atag combi boiler, efficient, realiable. I would highly recommend that anyone looking to install or replace their boiler look at the Atag range.
30 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Anne
We really appreciate you taking the time to share your experience of your new ATAG boiler.
We’re pleased to hear you’ve found it to be efficient and reliable.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
It’s wonderful to know you would highly recommend the ATAG range to anyone considering a new or replacement boiler.
Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
Resposta da ATAG Heating Technology UK Ltd
Dear Garry Dixon
Thank you for your kind feedback.
We’re pleased to hear you had an excellent experience with your recent warranty visit for your boiler.
It’s great to know our team was able to resolve the issue efficiently and provide the high standard of service we strive for.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to share your experience and for choosing ATAG.
Kind regards
ATAG Heating Technology
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